At a Glance
- Tasks: Lead and inspire Clinic Managers to enhance patient care and team performance.
- Company: Join DaVita UK, a nurse-led provider transforming dialysis care with cutting-edge technology.
- Benefits: Enjoy competitive salary, company car, generous leave, and a commitment to your development.
- Why this job: Make a real difference in healthcare while working in a supportive, values-driven environment.
- Qualifications: Proven leadership in healthcare, strong business acumen, and excellent communication skills required.
- Other info: Dynamic role with travel opportunities and a focus on community and teamwork.
The predicted salary is between 36000 - 60000 £ per year.
About Us
DaVita UK is one of the 14 countries that form DaVita International focusing on transforming care and improving the quality of life for people receiving dialysis treatment globally. When you join the DaVita Village, you’re joining a winning team with Community First, Company Second culture. We’re proud to be an independent, nurse‑led provider, working in partnership with the NHS to deliver the highest standards of care using cutting‑edge technology in welcoming, modern environments.
Responsibilities
- Provide strategic and tactical leadership to Clinic Managers in your team.
- Responsible for the region covering Newcastle to North Wales, with travel expected to be around 60‑80% of your week.
- Coaching and developing your team of Clinic Managers to help achieve their professional and personal goals.
- Creating a fulfilling work environment through strategic leadership and support to teammates within clinics.
- Driving financial and revenue growth whilst maintaining excellent clinical outcomes.
- Managing relationships with external partners such as NHS Trusts and the CQC.
- Understanding and analysing metrics impacting service delivery and other key factors.
- Building great relationships with internal stakeholders throughout the business, including UK & International Head Office.
- Implementing new processes to drive quality improvements for both patients and teammates.
- Ensuring compliance with all relevant clinical, governance and regulatory systems and policies.
- Living the DaVita Values: Service Excellence, Integrity, Team, Continuous Improvement, Accountability, Fulfilment and Fun.
Qualifications
- Previous established leadership experience within a healthcare provider is essential; experience in an outpatient haemodialysis setting would be highly advantageous.
- Demonstrable experience in planning and managing at strategic and operational level.
- Strong business acumen; able to assess financial implications of decisions and actions.
- Engaging communication skills and a friendly demeanour to successfully connect with a diverse team and patients.
- Analytical thinker with demonstrated ability to perform root cause analysis, prepare and implement action plans, and lead improvement initiatives.
- Lead by example style to encourage a value‑driven culture that brings the best out of everyone.
- Entrepreneurial attitude and pragmatic approach to problem solving in changing situations in a clinical environment.
- Advanced computer skills and proficiency in MS Excel required; intermediate skills and proficiency in MS Word, Outlook, and PowerPoint required.
Benefits
- Salary depending upon experience.
- Company Car.
- Company Pension Scheme.
- 35 days' paid leave per annum, including bank holidays.
- Life Assurance to 3 times annual salary.
- ANN UK Membership.
- A commitment to your training and development.
- A ‘community first, company second’ culture based on Core Values that really matter.
- An exciting, collaborative and driven multinational environment.
- Live our mission: To be the Provider, Partner, and Employer of Choice.
- Dedication at all, to caring for our patients and teammates.
Seniority Level: Mid‑Senior level
Employment Type: Full‑time
Job Function: Management and Manufacturing
Industries: Hospitals and Health Care
Regional Operations Manager employer: DaVita UK
Contact Detail:
DaVita UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Operations Manager
✨Tip Number 1
Network like a pro! Reach out to current or former employees at DaVita UK on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by researching DaVita's values and recent initiatives. Show us how your leadership style aligns with their 'Community First, Company Second' culture. It’s all about making that connection!
✨Tip Number 3
Practice your storytelling skills! Be ready to share specific examples of how you've driven financial growth or improved team dynamics in previous roles. We love hearing about real-life experiences that showcase your skills.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your enthusiasm for the role can leave a lasting impression. And remember, apply through our website for the best chance!
We think you need these skills to ace Regional Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Regional Operations Manager role. Highlight your leadership experience in healthcare and any relevant achievements that showcase your ability to drive growth and improve patient care.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about joining DaVita and how your values align with ours. Share specific examples of how you've led teams and improved processes in previous roles.
Showcase Your Analytical Skills: Since the role involves understanding metrics and driving improvements, be sure to mention any experience you have with data analysis. Talk about how you've used data to make informed decisions and implement successful strategies in your past positions.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to see your application and get you into the process. Plus, it shows you’re keen on being part of our community!
How to prepare for a job interview at DaVita UK
✨Know the Company Inside Out
Before your interview, take some time to research DaVita UK thoroughly. Understand their mission, values, and the specific services they provide. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Leadership Skills
As a Regional Operations Manager, you'll need to demonstrate your leadership experience. Prepare examples from your past roles where you've successfully coached and developed teams, managed relationships, and driven improvements. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving skills and ability to handle challenges in a clinical environment. Think about potential situations you might encounter in this role and how you would approach them, especially regarding compliance and quality improvements.
✨Ask Insightful Questions
At the end of the interview, you'll likely have the chance to ask questions. Use this opportunity to inquire about the company culture, team dynamics, and how success is measured in the role. This shows you're not just interested in the job, but also in how you can contribute to the team's success.