At a Glance
- Tasks: Lead and inspire a team to deliver top-notch kidney care across clinics.
- Company: Join DaVita UK, a leader in life-saving kidney care with a community-first culture.
- Benefits: Enjoy competitive salary, 35 days leave, pension scheme, and employee discounts.
- Why this job: Make a real difference in patients' lives while developing your leadership skills.
- Qualifications: Proven leadership experience in healthcare, preferably in dialysis settings.
- Other info: Dynamic, supportive environment with plenty of growth and learning opportunities.
The predicted salary is between 36000 - 60000 £ per year.
About Us
DaVita UK delivers life-saving kidney care to over 2,000 patients across England & Wales. DaVita UK is one of the 14 countries which form DaVita International focusing on transforming care and improving quality of life for people receiving dialysis treatment globally. When you join the DaVita Village, you're joining a winning team with a Community First, Company Second culture.
We’re proud to be an independent, nurse-led provider, working in partnership with the NHS to deliver the highest standards of care using cutting-edge technology in welcoming, modern environments.
As a Regional Operations Manager, you’ll provide strategic and tactical leadership to Clinic Managers in your team. You’ll be responsible for the region covering Newcastle to North Wales so expect travel to be around 60-80% of your week.
Being a Regional Manager is a broad role with lots of different elements. You’ll be responsible for:
- Coaching and developing your team of Clinic Managers to help achieve their professional and personal goals
- Creating a fulfilling work environment through strategic leadership and support to teammates within clinics
- Driving financial and revenue growth whilst maintaining excellent clinical outcomes
- Managing relationships with external partners such as NHS Trusts and the CQC
- Understanding and analysing metrics impacting service delivery and other key factors
- Building great relationships with internal stakeholders throughout the business, including UK & International Head Office
- Implementing new processes to drive quality improvements for both patients and teammates
- Ensuring compliance with all relevant clinical, governance and regulatory systems and policies
- Living the DaVita Values: Service Excellence, Integrity, Team, Continuous Improvement, Accountability, Fulfilment and Fun
To be successful in this role, you’ll need:
- Previous established leadership experience within a healthcare provider is essential and experience in an outpatient haemodialysis setting would be highly advantageous
- Demonstrable experience in planning and managing at strategic and operational level
- Strong business acumen; able to assess financial implications of decisions and actions
- Significant Renal/Dialysis experience is essential
- Engaging communication skills and a friendly demeanour to successfully connect with a diverse team and patients
- Analytical thinker with demonstrated ability to perform root cause analysis, prepare and implement action plans, and lead improvement initiatives
- Lead by example style to encourage a value driven culture that brings the best out of everyone
- Entrepreneurial attitude and pragmatic approach to problem solving in changing situations in a clinical environment
- Advanced computer skills and proficiency in MS Excel required; intermediate skills and proficiency in MS Word, Outlook, and PowerPoint required
What can you expect when you join?
- Competitive Salary
- 35 days annual leave (Inclusive of 8 days bank holidays)
- Company Pension Scheme
- Life cover equivalent to 3 times annual salary
- Employee discount shopping schemes on major brands and retailers
- Electric car scheme
- Cycle to work scheme
- ANN UK Membership
- Holiday purchase scheme
- Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalised support programmes
- Attractive Employee Referral Rewards Scheme
- End of Year Voucher
- 24/7 Employee Assistance Program and access to mental wellbeing
- An exciting, collaborative and driven multinational environment
- A "community first, company second" culture based on Core Values that really matter
- Dedication: above all, to caring for our patients and teammates
Regional Operations Manager in Newcastle employer: DaVita UK
Contact Detail:
DaVita UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Operations Manager in Newcastle
✨Tip Number 1
Network like a pro! Reach out to current or former employees at DaVita through LinkedIn. A friendly chat can give us insider info on the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by researching DaVita's values and recent initiatives. We want to show that we’re not just a good fit for the role, but also for the community-first culture they champion.
✨Tip Number 3
Practice our leadership stories! Think of examples where we’ve successfully coached teams or improved processes. This will help us demonstrate our strategic and operational skills during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, it shows we’re serious about joining the DaVita Village!
We think you need these skills to ace Regional Operations Manager in Newcastle
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Regional Operations Manager role. Highlight your leadership experience in healthcare and any relevant metrics you've impacted.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about kidney care and how you embody our Community First, Company Second culture. Share specific examples of how you've led teams to success.
Showcase Your Analytical Skills: Since this role involves understanding metrics and driving improvements, be sure to mention any analytical projects you've worked on. We love seeing how you've used data to make informed decisions.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any updates!
How to prepare for a job interview at DaVita UK
✨Know the Company Culture
Before your interview, dive deep into DaVita's 'Community First, Company Second' culture. Understand how this philosophy shapes their operations and be ready to discuss how you can contribute to fostering this environment as a Regional Operations Manager.
✨Showcase Your Leadership Experience
Prepare specific examples from your past roles that highlight your leadership skills, especially in healthcare settings. Be ready to discuss how you've coached teams, driven performance, and created fulfilling work environments, as these are key aspects of the role.
✨Demonstrate Financial Acumen
Brush up on your business acumen and be prepared to discuss how you've assessed financial implications in previous roles. Think of examples where your decisions positively impacted revenue growth while maintaining clinical excellence.
✨Engage with Analytical Thinking
Be ready to showcase your analytical skills by discussing how you've performed root cause analysis in past situations. Prepare to explain how you implemented action plans based on your findings, as this will demonstrate your ability to drive quality improvements.