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- Tasks: Lead and inspire a team to deliver top-notch kidney care across clinics.
- Company: Join DaVita UK, a leader in life-saving kidney care with a community-first culture.
- Benefits: Enjoy 35 days annual leave, pension scheme, and employee discounts.
- Why this job: Make a real difference in patients' lives while developing your leadership skills.
- Qualifications: Proven leadership experience in healthcare, preferably in dialysis settings.
- Other info: Dynamic, supportive environment with opportunities for professional growth.
The predicted salary is between 36000 - 60000 £ per year.
DaVita UK delivers life-saving kidney care to over 2,000 patients across England & Wales. DaVita UK is one of the 14 countries which form DaVita International focusing on transforming care and improving quality of life for people receiving dialysis treatment globally.
We’re looking for a Regional Operations Manager to join our Field Management Team. In DaVita, we champion a Community First, Company Second culture. As the Regional Operations Manager, you’ll be integral to promoting this, leading the way, and creating a great place to work for teammates.
As a Regional Operations Manager, you’ll provide strategic and tactical leadership to Clinic Managers in your team. You’ll be responsible for the region covering Newcastle to North Wales so expect travel to be around 60-80% of your week.
Being a Regional Manager is a broad role with lots of different elements. You’ll be responsible for:
- Coaching and developing your team of Clinic Managers to help achieve their professional and personal goals
- Creating a fulfilling work environment through strategic leadership and support to teammates within clinics
- Driving financial and revenue growth whilst maintaining excellent clinical outcomes
- Managing relationships with external partners such as NHS Trusts and the CQC
- Understanding and analysing metrics impacting service delivery and other key factors
- Building great relationships with internal stakeholders throughout the business, including UK & International Head Office
- Implementing new processes to drive quality improvements for both patients and teammates
- Ensuring compliance with all relevant clinical, governance and regulatory systems and policies
- Living the DaVita Values: Service Excellence, Integrity, Team, Continuous Improvement, Accountability, Fulfilment and Fun
To be successful in this role, you’ll need:
- Previous established leadership experience within a healthcare provider is essential and experience in an outpatient haemodialysis setting would be highly advantageous
- Demonstrable experience in planning and managing at strategic and operational level
- Strong business acumen; able to assess financial implications of decisions and actions
- Significant Renal/Dialysis experience is essential
- Engaging communication skills and a friendly demeanour to successfully connect with a diverse team and patients
- Analytical thinker with demonstrated ability to perform root cause analysis, prepare and implement action plans, and lead improvement initiatives
- Lead by example style to encourage a value driven culture that brings the best out of everyone
- Entrepreneurial attitude and pragmatic approach to problem solving in changing situations in a clinical environment
- Advanced computer skills and proficiency in MS Excel required; intermediate skills and proficiency in MS Word, Outlook, and PowerPoint required
What can you expect when you join?
- 35 days annual leave (Inclusive of 8 days bank holidays)
- Company Pension Scheme
- Life cover equivalent to 3 times annual salary
- Employee discount shopping schemes on major brands and retailers
- Electric car scheme
- Cycle to work scheme
- ANN UK Membership
- Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalised support programmes
- Attractive Employee Referral Rewards Scheme
- End of Year Voucher
- 24/7 Employee Assistance Program and access to a mental wellbeing
- An exciting, collaborative and driven multinational environment
- A "community first, company second" culture based on Core Values that really matter
- To live our mission: To be the Provider, Partner, and Employer of Choice
- Dedication: above all, to caring for our patients and teammates
Regional Operations Manager in Newcastle Emlyn employer: DaVita UK
Contact Detail:
DaVita UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Operations Manager in Newcastle Emlyn
✨Tip Number 1
Network like a pro! Reach out to current or former employees at DaVita through LinkedIn or other platforms. A friendly chat can give us insider info on the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by understanding DaVita's values. We should be ready to discuss how our experiences align with their 'Community First, Company Second' culture. Show them we’re all about service excellence and teamwork!
✨Tip Number 3
Practice our answers to common interview questions, especially around leadership and strategic thinking. We want to demonstrate our ability to coach and develop teams while driving financial growth.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, it shows we’re serious about joining the DaVita Village!
We think you need these skills to ace Regional Operations Manager in Newcastle Emlyn
Some tips for your application 🫡
Show Your Passion for Patient Care: When writing your application, let your passion for patient care shine through. We want to see how you connect with the values of DaVita and how you can contribute to our Community First, Company Second culture.
Tailor Your Experience: Make sure to highlight your leadership experience in healthcare, especially if you've worked in outpatient haemodialysis settings. We’re looking for specific examples that demonstrate your strategic and operational planning skills.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language to describe your achievements and how they relate to the role of Regional Operations Manager. We appreciate a well-structured application!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at DaVita UK
✨Know the Company Culture
Before your interview, dive deep into DaVita's 'Community First, Company Second' culture. Understand how this philosophy shapes their operations and be ready to discuss how you can contribute to fostering this environment as a Regional Operations Manager.
✨Showcase Your Leadership Experience
Prepare specific examples from your past roles where you've successfully led teams in a healthcare setting. Highlight your coaching and development strategies for Clinic Managers, as well as how you've driven financial growth while maintaining high clinical standards.
✨Demonstrate Analytical Skills
Be ready to discuss how you've used data to drive improvements in service delivery. Prepare to share instances where you've performed root cause analysis and implemented action plans that resulted in positive outcomes, especially in a renal or dialysis context.
✨Engage with Communication
Practice your communication skills to ensure you can connect with a diverse audience. Think about how you can convey complex information clearly and engage with both internal stakeholders and patients, reflecting DaVita's values of Service Excellence and Team.
