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For Companies At a Glance
- Tasks: Support clinicians in quality and clinical governance, ensuring patient safety and risk management.
- Company: Join DaVita UK, a leader in compassionate dialysis care, impacting thousands of lives.
- Benefits: Enjoy competitive salary, 35 days leave, training opportunities, and employee discounts.
- Why this job: Be part of a supportive community culture that prioritises relationships and patient care.
- Qualifications: Degree level education and 3 years' experience in a similar role required.
- Other info: Flexible working environment with a focus on personal development and teamwork.
The predicted salary is between 36000 - 60000 ÂŁ per year.
About Us
At DaVita UK, we are dedicated to making a positive impact in the lives of over 2,000 patients across England and Wales by delivering high-quality, compassionate dialysis care. As a proud part of DaVita International, we are united by a shared mission to transform the landscape of renal treatment and enhance the quality of life for individuals receiving dialysis across the globe.
When you join us at DaVita, you become part of something truly special—our unique “Community First, Company Second” culture, fondly known as The Village. Here, we prioritise building strong, supportive relationships with each other and our patients, fostering a sense of belonging and purpose that sets us apart.
We are currently seeking a talented and driven Clinical Governance Coordinator to join our Head Office team in Colliers Wood (SW19 2JD). In this role, you will provide support and guidance to clinicians and managers in all aspects of quality and clinical governance and ensure that effective management of risk in a coordinated, systematic, transparent and focused way is achieved.
You will be responsible for supporting the Directors and clinical teams with all aspects of quality and clinical governance management and will provide key support to risk management, governance arrangements, patient safety and quality improvement functions.
Key Responsibilities:
- Act as an experienced source of advice for the leadership team in respect of maintaining an integrated governance function ensuring that the team can demonstrate that its services are Safe, Effective, Caring, Well-led and Responsive.
- Support the effective use of systems and processes which ensure that all aspects of clinical risk within DaVita UK are managed appropriately at every level, including incident and accident reporting and smooth administration of any clinical safety incidents.
- Ensure that incidents, risks and complaints investigations are undertaken in a timely manner, that reviews and investigations are undertaken, and internal or external reports are prepared to a high standard.
- To support improved performance and provide regular feedback on compliance against statutory and local requirements to enable the division to increase compliance proactively.
- Lead on the collation of evidence of compliance with the CQC outcomes.
- Collate, and prepare data for relevant reports and committees including, medical outcomes, KPIs, PROMS and PREMS.
- Provide administrative support to meetings and preparation of routine governance and business-related reports.
To be successful in this role, you’ll need:
Qualifications
- Essential criteria
- Educated to Degree level or equivalent experience/qualification
- Evidence of continuous professional development in relevant area
- Desirable criteria
- Risk management qualification
- Patient Safety qualification
- Quality Improvement qualification
Experience
- Essential criteria
- At least 3 years’ experience in a similar role
- Proficient in use of Microsoft applications including, Excel, PowerPoint and Word
- Familiar with UK regulatory landscape (CQC, NHS England Patient Safety Framework)
- Evidence of undertaking lead roles dealing with risk management, quality of care or patient safety issues
- Experience of undertaking audits/surveys and change management
- Experience of working collaboratively with multi-disciplinary teams
- Excellent report writing skills
- Excellent attention to detail
- Desirable criteria
- Practical experience of clinical care
- Working knowledge of the NHS Patient Safety Framework
- Experience of dialysis services
- Experience of working in a system delivering remote services
- Experience of working in independent healthcare
Knowledge
- Essential criteria
- Knowledge of all stages of the governance cycle and quality improvement process.
- Knowledge of NHS quality and governance strategy, policy and current issues
- Able to organise and facilitate meetings effectively
- Desirable criteria
- Experience in using RADAR and MEG
Personal Qualities
- Essential criteria
- Self-motivated and committed with excellent interpersonal skills, influencing and persuasion skills
- Organised with good time management skills and able to work to tight deadlines and cope under pressure
- Able to work with staff at all levels across the organisation
- Flexible
- Self-confident, assertive and pro-active
What can you expect when you join?
- Competitive Salary
- Commitment to your training and development
- 35 Days paid leave per year (including bank holidays)
- Company Pension Scheme
- Employee Assistance Programme
- Onsite Parking
- Employee Discount Scheme
- Death In Service Cover
- A community first, company second culture based on Core Values that really matter
- An exciting, collaborative and driven multinational environment
- Live our mission: To be the Provider, Partner, and Employer of Choice
- Dedication, above all, to caring for our patients and teammates
Contact Detail:
DaVita UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clinical Governance Coordinator (Mitcham)
✨Tip Number 1
Familiarise yourself with the NHS regulatory landscape, especially the CQC and Patient Safety Framework. Understanding these frameworks will not only help you in interviews but also demonstrate your commitment to quality governance.
✨Tip Number 2
Network with professionals in the clinical governance field, particularly those who have experience in dialysis services. Engaging with them can provide insights into the role and may even lead to referrals or recommendations.
✨Tip Number 3
Prepare to discuss specific examples of how you've managed risk and quality improvement in previous roles. Being able to articulate your experiences clearly will set you apart from other candidates.
✨Tip Number 4
Showcase your proficiency in Microsoft applications by being ready to discuss how you've used tools like Excel for data analysis or PowerPoint for presentations in your past roles. This practical knowledge is crucial for the position.
We think you need these skills to ace Clinical Governance Coordinator (Mitcham)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in clinical governance, risk management, and quality improvement. Use specific examples that demonstrate your skills and achievements in these areas.
Craft a Compelling Cover Letter: In your cover letter, express your passion for patient care and how your values align with DaVita's 'Community First, Company Second' culture. Mention specific experiences that showcase your ability to support clinical teams and manage risks effectively.
Highlight Relevant Qualifications: Clearly list any qualifications related to risk management, patient safety, or quality improvement. If you have continuous professional development evidence, make sure to include that as well.
Showcase Your Interpersonal Skills: Since the role requires excellent interpersonal skills, provide examples of how you've successfully collaborated with multi-disciplinary teams. Highlight your ability to influence and persuade others in a professional setting.
How to prepare for a job interview at DaVita UK
✨Understand the Clinical Governance Landscape
Familiarise yourself with the key aspects of clinical governance and quality improvement. Be prepared to discuss how you can contribute to maintaining an integrated governance function and demonstrate that services are safe, effective, caring, well-led, and responsive.
✨Showcase Your Experience
Highlight your relevant experience in risk management, quality of care, or patient safety issues. Be ready to provide examples of audits or surveys you've conducted and how you've worked collaboratively with multi-disciplinary teams.
✨Demonstrate Attention to Detail
Since the role requires excellent report writing skills and attention to detail, prepare to discuss specific instances where your meticulousness has positively impacted a project or outcome. Bring along samples of reports if possible.
✨Emphasise Your Interpersonal Skills
Given the importance of building strong relationships within the team and with patients, be prepared to share examples of how you've effectively influenced and persuaded others in previous roles. Show your self-motivation and ability to work under pressure.
