Regional Operations Manager
Regional Operations Manager

Regional Operations Manager

Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and inspire Clinic Managers while driving quality improvements in patient care.
  • Company: Join DaVita UK, a leader in life-saving kidney care with a community-first culture.
  • Benefits: Enjoy competitive salary, company car, generous leave, and a commitment to your development.
  • Why this job: Make a real difference in healthcare while growing your leadership skills in a dynamic environment.
  • Qualifications: Must have leadership experience in healthcare and a nursing degree.
  • Other info: Expect travel, collaboration, and a chance to impact lives positively.

The predicted salary is between 36000 - 60000 £ per year.

As a Regional Operations Manager, you will provide strategic and tactical leadership to Clinic Managers in your team. You will be responsible for the region covering Newcastle to North Wales, so expect travel to be around 60-80% of your week.

To be successful in this role, you will need:

  • Previous established leadership experience within a healthcare provider is essential, and experience in an outpatient haemodialysis setting would be highly advantageous.
  • Demonstrable experience in planning and managing at strategic and operational level.
  • Strong business acumen; able to assess financial implications of decisions and actions.
  • Engaging communication skills and a friendly demeanour to successfully connect with a diverse team and patients.
  • Analytical thinker with demonstrated ability to perform root cause analysis, prepare and implement action plans, and lead improvement initiatives.
  • Lead by example style to encourage a value-driven culture that brings the best out of everyone.
  • Entrepreneurial attitude and pragmatic approach to problem solving in changing situations in a clinical environment.
  • Advanced computer skills and proficiency in MS Excel required; intermediate skills and proficiency in MS Word, Outlook, and PowerPoint required.

Main duties of the job:

  • Coaching and developing your team of Clinic Managers to help achieve their professional and personal goals.
  • Creating a fulfilling work environment through strategic leadership and support to teammates within clinics.
  • Driving financial and revenue growth whilst maintaining excellent clinical outcomes.
  • Managing relationships with external partners such as NHS Trusts and the CQC.
  • Understanding and analysing metrics impacting service delivery and other key factors.
  • Building great relationships with internal stakeholders throughout the business, including UK & International Head Office.
  • Implementing new processes to drive quality improvements for both patients and teammates.
  • Ensuring compliance with all relevant clinical, governance and regulatory systems and policies.

Living the DaVita Values: Service Excellence, Integrity, Team, Continuous Improvement, Accountability, Fulfilment and Fun.

About us:

DaVita UK delivers life-saving kidney care to over 2,000 patients across England & Wales. DaVita UK is one of the 14 countries which form DaVita International focusing on transforming care and improving quality of life for people receiving dialysis treatment globally. When you join the DaVita Village, you're joining a winning team with a Community First, Company Second culture. We're proud to be an independent, nurse-led provider, working in partnership with the NHS to deliver the highest standards of care using cutting-edge technology in welcoming, modern environments.

What can you expect when you join?

  • Salary depending upon experience.
  • Company Car.
  • Company Pension Scheme.
  • 35 days' paid leave per annum, including bank holidays.
  • Monday to Saturday working pattern.
  • Life Assurance to 3 times annual salary.
  • ANN UK Membership.
  • A commitment to your training and development.
  • A "community first, company second" culture based on Core Values that really matter.
  • An exciting, collaborative and driven multinational environment.
  • Live our mission: To be the Provider, Partner, and Employer of Choice.
  • Dedication, above all, to caring for our patients and teammates.

Person Specification:

  • Experience: Dialysis Experience, Leadership Experience.
  • Qualifications: Nursing Degree.
  • Disclosure and Barring Service Check.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Regional Operations Manager employer: Davita UK (Ltd)

DaVita UK is an exceptional employer, offering a supportive and fulfilling work environment for Regional Operations Managers. With a strong commitment to employee development, competitive benefits including a company car and generous leave, and a culture that prioritises community and teamwork, DaVita fosters a collaborative atmosphere where you can thrive while making a meaningful impact on patients' lives across the Newcastle to North Wales region.
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Contact Detail:

Davita UK (Ltd) Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Regional Operations Manager

✨Tip Number 1

Network like a pro! Reach out to your connections in the healthcare sector, especially those who have experience in outpatient haemodialysis. A friendly chat can lead to insider info about job openings or even a referral.

✨Tip Number 2

Prepare for interviews by practising common questions related to leadership and operational management. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your experience effectively.

✨Tip Number 3

Showcase your analytical skills! Be ready to discuss how you've used data to drive improvements in previous roles. Bring examples of metrics you've analysed and the impact of your decisions on service delivery.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining the DaVita Village.

We think you need these skills to ace Regional Operations Manager

Leadership Experience
Healthcare Knowledge
Outpatient Haemodialysis Experience
Strategic Planning
Operational Management
Business Acumen
Financial Assessment
Engaging Communication Skills
Analytical Thinking
Root Cause Analysis
Action Plan Implementation
Team Coaching and Development
Relationship Management
Quality Improvement Processes
Regulatory Compliance

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your leadership experience in healthcare and any relevant outpatient haemodialysis experience to catch our eye!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Regional Operations Manager role. Share specific examples of how you've driven financial growth or improved team performance in previous roles.

Show Off Your Analytical Skills: Since we value analytical thinkers, don’t forget to mention any experience you have with root cause analysis or implementing action plans. We want to see how you’ve tackled challenges in the past!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining the DaVita Village!

How to prepare for a job interview at Davita UK (Ltd)

✨Know Your Stuff

Make sure you brush up on your knowledge of outpatient haemodialysis and the specific challenges faced in that setting. Being able to discuss your previous leadership experiences in healthcare will show that you understand the industry and can bring valuable insights to the role.

✨Showcase Your Leadership Style

Prepare examples that highlight your coaching and development skills. Think about times when you've successfully led a team through challenges or implemented new processes. This will demonstrate your ability to lead by example and foster a positive work environment.

✨Be Financially Savvy

Since financial acumen is key for this role, be ready to discuss how you've assessed financial implications in past decisions. Bring examples of how you've driven revenue growth while maintaining excellent clinical outcomes, as this will resonate well with the interviewers.

✨Engage and Connect

Practice your communication skills before the interview. You’ll need to connect with a diverse team and patients, so think about how you can convey your friendly demeanour and engaging communication style. Role-playing with a friend can help you feel more comfortable and natural during the actual interview.

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