Manager, Clinical Services

Manager, Clinical Services

Worcester Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead clinical services, develop policies, and educate teams in Massachusetts.
  • Company: DaVita is a healthcare leader focused on patient care and community values.
  • Benefits: Enjoy comprehensive benefits, flexible scheduling, and professional development opportunities.
  • Why this job: Join a fun, supportive culture dedicated to improving patient outcomes and teamwork.
  • Qualifications: Must have an RN license, nursing degree, and nephrology experience.
  • Other info: This role offers a chance to make a real impact in healthcare.

The predicted salary is between 36000 - 60000 £ per year.

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Posting Date

07/11/2025201 Sutton StSte 201,North Andover,Massachusetts,01845-1612,United States of America

At DaVita, we find that our best leaders are those who create an inspiring vision for the future and empowers their team to achieve success. They have always enjoyed tackling difficult problems and believe that the best way to solve them is through collaborative, team efforts. They take ownership of results and instill accountability in those they lead. They are driven, strong communicators, relationship builders, and find real fulfillment in challenging work.

Sound like you? Then you might be a great fit for Manager of Clinical Services with DaVita.

The Manager, Clinical Services will be both an educator and a quality outcomes specialist covering the Massachusetts region (Boston, Worcester and surrounding areas) for DaVita. Key responsibilities will include development, review, and roll out of clinical policies and education materials; implementation and monitoring of plans to meet facility goals; and sharing best practices that support quality management programs.

If you love patient-centered health care with real relationships inside a company that encourages fun on and off the clock, then DaVita is the place for you.
We offer career options to fit your lifestyle.

Here is what you can expect when you join our Village as a Manager, Clinical Services:
• A community first, company second culture based on Core Values that really matter.
• Clinical outcomes consistently ranked above the national average.
• Performance-based rewards based on stellar individual and team contributions.
• Dedication, above all, to caring for patients suffering from chronic kidney failure across the nation.
• A.D.N degree from accredited school of nursing required; B.S.N preferred; three-year diploma from accredited diploma program may be substituted for nursing degree
• Current RN license in state of practice required
• Bachelor\’s degree in associated field preferred
• Minimum of 3 years (5 years preferred) of nephrology experience required
• Experience in researching, updating, and maintaining clinical policies and procedures preferred
• Flexibility in scheduling and ability to travel
• Experience in teaching the adult learner strongly preferred with demonstrated ability to communicate technical/medical information in lay terms as necessary
• CNN or CDN, Bonent certification within one year of hire or position change
• Current driver\’s license in state of residence and insurable driving record required
• Intermediate computer skills and proficiency in MS Word, Excel, PowerPoint and Outlook required

Join us as we pursue our vision \”To Build the Greatest Healthcare Community the World has Ever Seen.\”

Why wait? Explore a career with DaVita today.

Go to to learn more or apply.

What We’ll Provide:

More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.

  • Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
  • Support for you and your family: Family resources, EAP counseling sessions, access Headspace, backup child and elder care, maternity/paternity leave and more
  • Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.
  • #LI-BG1

    At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as \”a place where I belong.\” Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.

    This position will be open for a minimum of three days.

    Salary/ Wage Range

    For location-specific minimum wage details, see the following link:

    Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at

    Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.

    #J-18808-Ljbffr

    Manager, Clinical Services employer: DaVita Kidney Care

    At DaVita, we pride ourselves on fostering a community-first culture that prioritises meaningful relationships and patient-centred care. As a Manager of Clinical Services in the vibrant Massachusetts region, you will benefit from comprehensive professional development opportunities, competitive rewards, and a supportive environment that encourages collaboration and innovation. Join us to make a real impact in healthcare while enjoying a fulfilling work-life balance.
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    Contact Detail:

    DaVita Kidney Care Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Manager, Clinical Services

    ✨Tip Number 1

    Familiarise yourself with DaVita's core values and culture. During your interactions, whether in interviews or networking, highlight how your personal values align with theirs, especially the emphasis on community and patient care.

    ✨Tip Number 2

    Showcase your experience in nephrology and any relevant teaching roles. Be prepared to discuss specific examples of how you've successfully communicated complex medical information to diverse audiences, as this is a key aspect of the role.

    ✨Tip Number 3

    Network with current or former DaVita employees on platforms like LinkedIn. Engaging with them can provide insights into the company culture and expectations, which you can leverage during your application process.

    ✨Tip Number 4

    Research the latest trends and best practices in clinical services and quality management within nephrology. Being knowledgeable about current developments will not only impress during interviews but also demonstrate your commitment to continuous learning.

    We think you need these skills to ace Manager, Clinical Services

    Leadership Skills
    Clinical Policy Development
    Quality Management
    Patient-Centered Care
    Nephrology Expertise
    Adult Learning Principles
    Communication Skills
    Team Collaboration
    Problem-Solving Skills
    Flexibility and Adaptability
    Project Management
    Technical Proficiency in MS Office
    Educational Material Development
    Relationship Building

    Some tips for your application 🫡

    Tailor Your CV: Make sure your CV highlights relevant experience in clinical services and nephrology. Emphasise your leadership skills, ability to communicate complex information, and any teaching experience you have.

    Craft a Compelling Cover Letter: In your cover letter, express your passion for patient-centred healthcare and how your values align with DaVita's community-first culture. Mention specific examples of how you've tackled challenges in previous roles.

    Highlight Relevant Qualifications: Clearly list your nursing qualifications, including your RN license and any additional certifications like CNN or CDN. If you have experience in developing clinical policies, make sure to include that as well.

    Showcase Your Communication Skills: Since the role requires teaching adult learners, provide examples of how you've effectively communicated technical or medical information in layman's terms. This will demonstrate your ability to connect with diverse audiences.

    How to prepare for a job interview at DaVita Kidney Care

    ✨Understand the Company Culture

    Before your interview, take some time to research DaVita's community-first culture. Be prepared to discuss how your values align with theirs and provide examples of how you've fostered teamwork and collaboration in previous roles.

    ✨Showcase Your Clinical Expertise

    As a Manager of Clinical Services, you'll need to demonstrate your knowledge in nephrology and clinical policies. Prepare to discuss your experience in developing and implementing clinical practices, and be ready to share specific outcomes you've achieved in past positions.

    ✨Communicate Effectively

    Strong communication skills are essential for this role. Practice explaining complex medical concepts in layman's terms, as you may need to educate both staff and patients. Consider using examples from your past experiences to illustrate your ability to convey information clearly.

    ✨Prepare for Behavioural Questions

    Expect behavioural interview questions that assess your leadership style and problem-solving abilities. Use the STAR method (Situation, Task, Action, Result) to structure your responses, focusing on how you've empowered teams and tackled challenges in your previous roles.

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