At a Glance
- Tasks: Design and deploy AI-powered commerce solutions for enterprise customers.
- Company: Join DaVinci Commerce, a leader in innovative commerce media.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on real-world problem solving.
- Why this job: Be at the forefront of AI technology and transform customer experiences.
- Qualifications: Experience in software engineering and strong customer-facing skills.
The predicted salary is between 60000 - 80000 € per year.
At DaVinci Commerce, we’re pioneering the future of commerce media where generative AI meets real shopper data through our AI-native platform, DaVinci Commerce, to create personalized brand experiences. We focus on innovative solutions like agentic shopping ads, autonomous creative compliance, and a platform that launches commerce campaigns in under 5 minutes. Our work powers some of the world’s most recognizable brands and major retailers as they navigate the rapidly evolving commerce media landscape.
As part of this transformation, our Customer Solutions team works directly with enterprise brands and retailers to deploy mission-critical AI solutions tailored to each customer’s unique business requirements. This includes custom interfaces, enterprise-grade AI agents, integrations, onboarding, and solution consulting.
We are looking for a highly technical and customer-facing Forward Deployed Engineer (FDE) to join the Customer Solutions team at DaVinci Commerce. This is a hybrid role that combines software engineering, solution architecture, AI agent deployment, customer onboarding, and technical consulting. You will work closely with enterprise customers to design, build, deploy, and support AI-powered commerce experiences using DaVinci Commerce’s APIs, MCP interfaces, and Agentic BrandStore framework.
As an FDE, you will bridge the gap between Product, Engineering, and Customers — acting as both a technical problem solver and trusted solution advisor. You will rapidly prototype customer-specific solutions, build scalable AI agents, conduct live demos, onboard enterprise clients, and ensure successful production deployments. This role is ideal for someone who enjoys solving real-world business problems, working directly with customers, and building production-ready AI systems that power commerce experiences for global brands.
We’re seeking an engineer who is equally comfortable writing backend services, deploying AI agents, integrating APIs, and presenting solutions to customers. The ideal candidate can:
- Build custom customer-facing tools and workflows quickly.
- Develop scalable, reliable AI agents for enterprise use cases.
- Work directly with customers during onboarding and implementation.
- Conduct product demonstrations and technical workshops.
- Troubleshoot production issues in mission-critical environments.
- Collaborate cross-functionally with Engineering, Product, Sales, and Customer Success teams.
You will help shape how enterprise customers adopt and scale DaVinci Commerce solutions globally.
Forward Deployed Engineer (FDE), Customer Solutions employer: DaVinci Commerce
At DaVinci Commerce, we pride ourselves on being an exceptional employer that fosters a culture of innovation and collaboration. Our hybrid work environment allows for flexibility while empowering employees to engage directly with leading brands, providing ample opportunities for professional growth and development in the rapidly evolving field of AI-powered commerce. With a commitment to employee well-being and a focus on meaningful work, DaVinci Commerce is the ideal place for those looking to make a significant impact in the world of commerce media.
StudySmarter Expert Advice🤫
We think this is how you could land Forward Deployed Engineer (FDE), Customer Solutions
✨Tip Number 1
Get to know the company inside out! Research DaVinci Commerce and understand their AI-native platform. This will help you tailor your conversations and show that you're genuinely interested in what they do.
✨Tip Number 2
Practice your technical skills and be ready to showcase them! Whether it's coding challenges or live demos, being prepared to demonstrate your abilities can set you apart from other candidates.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at DaVinci Commerce.
We think you need these skills to ace Forward Deployed Engineer (FDE), Customer Solutions
Some tips for your application 🫡
Show Your Technical Skills:Make sure to highlight your technical expertise in your application. We want to see your experience with software engineering, AI deployment, and API integrations. Use specific examples to demonstrate how you've tackled similar challenges in the past.
Tailor Your Application:Don’t just send a generic application! We love it when candidates customise their applications to reflect our job description. Mention how your skills align with the role of Forward Deployed Engineer and how you can contribute to our Customer Solutions team.
Be Customer-Focused:Since this role involves working directly with customers, make sure to showcase your customer-facing experience. Talk about times you've successfully onboarded clients or solved their problems. We want to know how you can bridge the gap between tech and customer needs!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at DaVinci Commerce
✨Know Your Tech Inside Out
As a Forward Deployed Engineer, you'll need to be comfortable with backend services and AI agent deployment. Brush up on your technical skills and be ready to discuss specific projects where you've built or integrated APIs. This will show that you can hit the ground running.
✨Understand the Customer's Needs
DaVinci Commerce focuses on tailored solutions for enterprise clients. Research the company’s existing products and think about how you can address potential customer pain points. Be prepared to share examples of how you've successfully solved customer problems in the past.
✨Practice Your Presentation Skills
You'll be conducting demos and workshops, so it's crucial to communicate clearly and confidently. Prepare a mock presentation of a solution you’ve developed, focusing on how it benefits the customer. This will demonstrate your ability to bridge the gap between tech and client needs.
✨Show Your Collaborative Spirit
Collaboration is key in this role, as you'll work with various teams. Be ready to discuss experiences where you've worked cross-functionally. Highlight your ability to troubleshoot and adapt in fast-paced environments, showcasing your problem-solving skills.
