Tactical Litigated Credit Hire File Handler
Tactical Litigated Credit Hire File Handler

Tactical Litigated Credit Hire File Handler

North East Full-Time 36000 - 60000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Investigate and manage complex credit hire claims, ensuring client interests are championed.
  • Company: Join Keoghs, a leading firm dedicated to client advocacy in high-stakes cases.
  • Benefits: Enjoy 25 days holiday, hybrid working, health plans, and various discounts.
  • Why this job: Be part of an incredible team, gain valuable experience, and make a real impact.
  • Qualifications: 5 GCSEs required; degree or LPC preferred, with litigation experience essential.
  • Other info: Work 35 hours a week, Monday to Friday, with a supportive and dynamic culture.

The predicted salary is between 36000 - 60000 £ per year.

Tactical Litigated Credit Hire File Handler

Department: Claims Management

Employment Type: Permanent – Full Time

Location: Newcastle

Description

As a Litigated Credit Hire Specialist here at Keoghs you\’ll be at the heart of a team dedicated to championing clients interests in high-stakes credit hire cases.

This role offers an excellent opportunity to investigate Litigated Complex Credit Hire claims from a tactical and strategic point. The role of the File Handler is to carry out complex & technical investigations on claims submitted from specific opponents. These claims will be up to £25,000 in value.

This is a fantastic opportunity to become part of an incredible team and gain more experience in investigating credit hire claims with a view to successfully repudiating the claims.

Benefits:

  • 25 days holiday per year which increases with level of service(opportunity to buy & sell 3 days)
  • Hybrid working – (Working only 1 day in the office)
  • Simply Health Care Cash Plan
  • Pension Contribution based 5% Employee / 3% Employer

Key Accountabilities

The role will involve dealing with a caseload of DA credit hire & injury files under the supervision of their Team Leader. Instructions are received at the point of litigation, so a full knowledge of handling RTA claims through to conclusion via a court hearing is necessary.
The main aspects of the role will involve:
• Review and analysis of files throughout the life of the case, and in accordance with the client guidelines
• Develop and maintain client relationships, always keeping the client at the heart of every decision
• Formulating an initial strategy for approval by Team Leader.
•Legal research
•Undertaking telephone negotiations with third party Solicitors
• Liaising with the insured and insurers where necessary
•Ensuring ‘actions’ are carried out as per the task list within the Case Management System
•Accurately completing management information processes (MI)
•Processing bills
•Ensuring all files are kept within ISO 9001 guidelines
•To ensure compliance with the SRA Standards & Regulations
•Adhere to the Keoghs Values
• Ability to work in target driven environment
The role will also involve an understanding of the court process, to include:
• Drafting defences
•Completing direction questionnaires
•Dealing with disclosure and exchange of evidence
•Completing pre-trial checklists
•Instructing Counsel
•Drafting CPR Part 18 questions
•Drafting CPR Part 35 questions
•Drafting Counter schedules
Working Hours
35 hours per week worked 9am and 5pm Mondays to Fridays inclusive with 1 hour for lunch

Experience, Skills and Qualifications

Essential:
•Experience of litigation and handling Credit Hire files with evidence of managing own case load
•Education – at least 5 GCSEs or equivalent are essential and a degree / LPC is preferable
•Ability to use own initiative
•Ability to plan and prioritise workloads
•Excellent listening and verbal communication skills
•Good telephone negotiation skills
•Ability to follow work processes and keep to Strategy
•Ability to recognise when sensitivity and tact are required
•Ability to make decisions
•Ability to remain calm under pressure
•Good IT skills including Word, Outlook, and experience of a Case Management System preferred
•Adhere to the Keoghs Values
Desirable:
•Experience of handling PI claims
Values
Our culture is focussed on making Keoghs sustainable and successful for our people and clients, with this our five values are at the heart of everything we do;
Keoghs values
We are connected
We are Dynamic
We are Innovative
We succeed together

Benefits

  • Davies incentive Plan
  • 25 days holiday per year which increases with level of service(opportunity to buy & sell 3 days)
  • Simply Health Care Cash Plan
  • WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
  • Death In Service – after 1 years’ service
  • Pension Contribution based 5% Employee / 3% Employer
  • Cycle to Work Scheme*
  • Tech Scheme*
  • Season Ticket Loan*
  • Gym Flex*
  • Access to Online Discount Sites
  • Discounted Gourmet Society Membership
  • Discounted Tickets for Merlin Attractions nationwide
  • Discounts at local retail outlets
*after successfully completing probation

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Tactical Litigated Credit Hire File Handler employer: Davies

At Keoghs, we pride ourselves on being an exceptional employer, offering a supportive and dynamic work environment in Newcastle. Our commitment to employee growth is reflected in our comprehensive benefits package, including hybrid working options, generous holiday allowances, and access to health and wellbeing resources. Join us to be part of a collaborative team that values innovation and client success, while enjoying unique perks like the Cycle to Work Scheme and discounts at local retailers.
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Contact Detail:

Davies Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Tactical Litigated Credit Hire File Handler

✨Tip Number 1

Familiarise yourself with the specific legal frameworks and regulations surrounding credit hire claims. Understanding the nuances of RTA claims and the court process will give you a significant edge during interviews.

✨Tip Number 2

Network with professionals in the field of litigation and credit hire. Attend relevant industry events or join online forums to connect with others who can provide insights or even referrals to opportunities at Keoghs.

✨Tip Number 3

Prepare for potential interview scenarios by practising your telephone negotiation skills. Since the role involves liaising with third-party solicitors, showcasing your ability to communicate effectively under pressure will be crucial.

✨Tip Number 4

Research Keoghs' values and culture thoroughly. Be ready to discuss how your personal values align with theirs, as demonstrating a good cultural fit can significantly enhance your chances of landing the job.

We think you need these skills to ace Tactical Litigated Credit Hire File Handler

Litigation Experience
Credit Hire Claims Management
Case Load Management
Legal Research
Telephone Negotiation Skills
Client Relationship Management
ISO 9001 Compliance
SRA Standards & Regulations Knowledge
Drafting Legal Documents
Understanding of Court Processes
Excellent Verbal Communication Skills
Ability to Work Under Pressure
IT Proficiency (Word, Outlook, Case Management Systems)
Strategic Planning and Prioritisation
Decision-Making Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in litigation and credit hire claims. Use specific examples that demonstrate your ability to manage a caseload and your understanding of the court process.

Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your skills align with the key accountabilities listed in the job description, such as legal research and client relationship management.

Showcase Relevant Skills: Emphasise your excellent communication and negotiation skills, as well as your ability to work under pressure. Provide examples of how you've successfully navigated similar situations in past roles.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.

How to prepare for a job interview at Davies

✨Know Your Claims

Familiarise yourself with the intricacies of litigated credit hire claims. Be prepared to discuss specific cases you've handled, focusing on your approach to investigations and how you formulated strategies for each case.

✨Demonstrate Communication Skills

Since the role involves liaising with clients and third-party solicitors, practice articulating your thoughts clearly. Prepare examples that showcase your negotiation skills and ability to maintain client relationships.

✨Showcase Your Legal Knowledge

Brush up on relevant legal processes, especially those related to RTA claims and court procedures. Be ready to discuss how you would handle tasks like drafting defences or completing pre-trial checklists.

✨Emphasise Teamwork and Values

Keoghs values collaboration and innovation. Be prepared to share experiences where you worked effectively in a team and how you align with their core values. This will demonstrate your fit within their culture.

Tactical Litigated Credit Hire File Handler
Davies
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  • Tactical Litigated Credit Hire File Handler

    North East
    Full-Time
    36000 - 60000 £ / year (est.)

    Application deadline: 2027-07-21

  • D

    Davies

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