At a Glance
- Tasks: Handle claims and support customers through their journey with empathy and professionalism.
- Company: Join Davies, a fast-growing specialist in insurance and risk management.
- Benefits: Enjoy flexible working, career development, and a range of wellbeing initiatives.
- Other info: Dynamic team environment with opportunities for personal and professional growth.
- Why this job: Make a real difference by helping people during challenging times.
- Qualifications: Strong communication skills and a knack for problem-solving.
The predicted salary is between 25000 - 30000 £ per year.
Be the difference when it matters most. Davies is growing fast, and we’re looking for exceptional Claims Handlers to join our expanding team in Preston. At Davies, we don’t just handle claims; we shape experiences. Dealing with Accident, Sickness and unemployment claims as part of our specialist team.
What will your day look like:
- Interacting with a variety of people including customers, insurers, suppliers and colleagues around the country.
- Ensuring the correct information gets to the right people; you’ll be confident in your written and verbal correspondence and checking policy cover.
- Reviewing and setting up new claims, appointing contractors and updating claims on internal systems.
- Prioritising and reviewing diaries in a timely manner.
- Issuing payments to policyholders and suppliers for settlements.
- Contributing to team, division and wider business growth and development.
Your day-to-day role will involve communicating with customers via various methods: inbound and outbound calls, emails, SMS and also via our automated claims journey. Always making sure that we communicate with customers via their preferred method to ensure their claims are handled proactively and quickly.
Knowledge and Abilities:
- Your professional and amiable approach.
- You want to find solutions and help customers through their claims effectively.
- You know your way around the computer and can use MS Word, Excel and Outlook with ease.
- Work with pace when called to, whilst remaining effective.
- The successful candidates will enjoy challenge and pride themselves on their customer care, empathy and attention to detail.
Benefits:
- Career & Purpose
- Davies Innovation Lab
- Leadership training programme
- Funding for professional qualifications
- Thrive at Davies; High Street discounts and Financial wellbeing hub
- Life assurance: x4
- Refer a Friend
- Cycle to Work Scheme
- Lease car salary sacrifice
- Davies Incentive Plan
- Enhanced maternity, paternity and adoption pay
- Mental, Physical & Emotional Wellbeing
- Wellbeing centre; 24/7 confidential helpline
- 25 days holiday, increases to 26 days after 5 years and 27 after 10 years
- Flexible working
- Dress for your day
- Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage
- Flexible benefits include; holiday purchase plan and an opportunity to purchase health cash plan and BUPA dental plan.
About Davies:
We are a specialist professional services and technology firm, working in partnership with leading insurance, highly regulated and global businesses. We help our clients to manage risk, operate their core business processes, transform and grow. We deliver professional services and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation & risk, customer experience, human capital, digital transformation & change management. Today the group serves more than 1,500 insurance, financial services, public sector, and other highly regulated clients.
Trainee Claims Handler (Immediate Start) in Stoke-on-Trent employer: Davies
Davies is an excellent employer, offering a vibrant work culture in Glasgow that fosters professional growth and development for its employees. With a focus on collaboration and innovation, the company provides comprehensive training and mentorship opportunities, ensuring that you can thrive in your role as a Senior Paralegal. Additionally, the dynamic legal environment allows for meaningful contributions to motor litigation cases, making your work both rewarding and impactful.
StudySmarter Expert Advice🤫
We think this is how you could land Trainee Claims Handler (Immediate Start) in Stoke-on-Trent
✨Get Clued Up on Insurance Events
Join local insurance events or workshops to network and soak in knowledge about the industry. It's a great way to meet potential employers, like Davies, and show off your enthusiasm for the field. Plus, you’ll gain insights that'll make you stand out during your interviews!
✨Tap into Your University’s Resources
Many universities offer career services specifically tailored for students looking for trainee roles in insurance. Make sure to utilise these—they can connect you with alumni in the industry or help you snag those hidden opportunities that aren't advertised widely!
✨Showcase Your Knowledge
Start a blog or social media account where you can share insights about current trends in insurance. This demonstrates your passion and keeps you in the minds of recruiters at places like Davies. A personal touch always helps in making a memorable impression!
✨Apply Through Our Website & Make It Personal
Don’t just hit 'apply' on the Davies website. Tailor your application to highlight your interest in the insurance sector and showcase any relevant projects or experiences. A few personal touches can go a long way in landing that trainee spot!
We think you need these skills to ace Trainee Claims Handler (Immediate Start) in Stoke-on-Trent
Some tips for your application 🫡
Highlight Your Analytical Skills:In the insurance industry, analytical skills are a must. Make sure to showcase any relevant coursework or projects where you've solved complex problems or worked with data. This can really set you apart, especially in your CV or cover letter!
Show Your Interest in the Sector:For a trainee role, it’s super important to demonstrate your genuine interest in insurance. Talk about any internships, part-time jobs, or relevant studies that have sparked your passion for this field. We want to see that you're eager to learn and grow with us at Davies!
Tailor Your Cover Letter to the Role:Your cover letter should reflect your enthusiasm for the trainee position at Davies. Use it to explain why you're excited about a career in insurance and what you hope to learn during your time with us. Make it personal and engaging—it’ll catch our eye for sure!
Include Relevant Certifications or Courses:Even as a trainee, any extra certifications or courses related to insurance can really boost your application. Whether it's online courses or workshops, throw them in your CV to show us that you’re proactive about your professional development. It’ll demonstrate your commitment to stepping into this industry with enthusiasm!
How to prepare for a job interview at Davies
✨Understand the Basics of Insurance
Since you're interviewing for a trainee role in insurance, it’s vital to brush up on the key concepts in the industry. Familiarise yourself with terms like underwriting, risk assessment, and claims processing. It shows your genuine interest and helps you answer those technical questions more confidently.
✨Prepare for Scenario-based Questions
Expect scenario-based questions during your interview! They might dive into how you would handle specific insurance situations or customer complaints. Think about examples from your studies or past experiences where you demonstrated problem-solving and customer service skills. They're looking for how you approach issues in a practical setting.
✨Focus on Your Learning Potential
As a trainee, your eagerness to learn is key. Be ready to discuss what excites you about the insurance field and how you plan to grow within the role at Davies. Highlighting your adaptability and willingness to learn will make a great impression.
✨Show Your People Skills
Insurance is all about building relationships, whether it's with clients or colleagues. Prepare to share experiences where you’ve effectively communicated or worked as part of a team. Remember, your soft skills are just as important as your technical knowledge in this industry!
