At a Glance
- Tasks: Support Adjusters in managing property claims and communicate with clients and suppliers.
- Company: Join a leading company focused on innovation and employee wellbeing.
- Benefits: Flexible working, career development, and generous holiday allowance.
- Other info: Dynamic team environment with opportunities for professional growth.
- Why this job: Make a real difference in people's lives while growing your career.
- Qualifications: 2+ years in property claims management and strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
The Loss Adjuster Technician supports Adjusters in managing property claims over £25k, handling communication with clients, suppliers, and customers, and independently progressing claims within delegated authority. The role requires strong communication, organisational skills, and experience in property claims.
What will your day look like:
- Managing claims alongside Adjusters and independently when needed
- Handling inbound/outbound calls with customers, suppliers, and clients
- Reviewing and issuing reports
- Resolving queries and complaints
- Appointing and managing suppliers
- Supporting technical decisions within delegated authority
- Managing emails, tasks, and caseloads efficiently
Knowledge and Abilities:
- 2+ years in property claims management
- Ability to review scopes of work and spot errors
- Understanding of claim reserving
- Strong written and verbal communication
- Good numeracy, literacy, and IT skills
- Excellent time management
- Proactive, enthusiastic, polite phone manner
- Team player
Benefits:
- Career & Purpose
- Davies Innovation Lab
- Leadership training programme
- Funding for professional qualifications
- Thrive at Davies; learning opportunities
- Environmental & Social
- The Davies Foundation
- Local charity funding
- Pennies To Heaven
- Employee Resource Groups
- Employee volunteering programme
- Financial Health
- Pension, 5% employee and 5% employer contribution
- My Choices at Davies provides; High Street discounts and Financial wellbeing hub
- Life assurance: x4
- Refer a Friend
- Cycle to Work Scheme
- Lease car salary sacrifice
- Davies Incentive Plan
- Enhanced maternity, paternity and adoption pay
- Mental, Physical & Emotional Wellbeing
- Wellbeing centre; move, munch, money & mind focus
- Discounts with 100's of UK retailers
- EAP; 24/7 confidential helpline
- 25 days holiday, increases to 26 days after 5 years and 27 after 10 years
- Flexible working
- Dress for your day
- Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage
- Flexible benefits include; holiday purchase plan and an opportunity to purchase health cash plan and BUPA dental plan
Property Claims Support Technician in Stoke-on-Trent employer: Davies
At Davies, we pride ourselves on being an exceptional employer, offering a supportive work culture that prioritises employee growth and wellbeing. As a Property Claims Support Technician, you will benefit from our comprehensive training programmes, flexible working options, and a range of financial and health benefits, all while contributing to meaningful work in a collaborative environment. Join us in making a positive impact through our community initiatives and enjoy the unique advantages of working in a company that values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Property Claims Support Technician in Stoke-on-Trent
✨Tip Number 1
Get to know the company! Research Davies and their values. When you understand what they stand for, you can tailor your conversations to show how you fit right in. This will make you stand out during interviews.
✨Tip Number 2
Practice your communication skills! Since the role involves a lot of client interaction, being able to articulate your thoughts clearly is key. Try mock interviews with friends or use online platforms to sharpen those skills.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info about the role and even lead to referrals, which can be a game changer.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining the team at Davies. Let’s get you that job!
We think you need these skills to ace Property Claims Support Technician in Stoke-on-Trent
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Property Claims Support Technician role. Highlight your experience in property claims management and any relevant skills that match the job description. We want to see how you fit into our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you the perfect fit. Keep it concise but engaging – we love a good story!
Show Off Your Communication Skills:Since strong communication is key for this role, make sure your written application reflects that. Use clear language, check for typos, and ensure your points are easy to follow. We appreciate clarity and professionalism!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Davies
✨Know Your Claims Inside Out
Make sure you brush up on your property claims knowledge. Understand the common issues that arise and how to resolve them. Being able to discuss specific cases or scenarios will show your expertise and confidence in the field.
✨Master the Art of Communication
Since this role involves a lot of communication with clients and suppliers, practice articulating your thoughts clearly. Prepare for potential questions about handling difficult conversations or resolving complaints, and think of examples from your past experience.
✨Show Off Your Organisational Skills
Be ready to discuss how you manage your caseload and prioritise tasks. You might want to share specific tools or methods you use to stay organised, as this will demonstrate your ability to handle the demands of the role effectively.
✨Ask Insightful Questions
Prepare some thoughtful questions to ask at the end of your interview. This could be about the team dynamics, the types of claims you'll be handling, or opportunities for professional development. It shows you're genuinely interested in the role and the company.
