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- Tasks: Handle liability claims and provide top-notch service for public sector clients.
- Company: Davies Group, a leading professional services and technology firm.
- Benefits: Flexible working, 25 days holiday, and career learning opportunities.
- Other info: Join a supportive team with excellent career growth and inclusive policies.
- Why this job: Make a real impact in the insurance industry while developing your skills.
- Qualifications: Experience in handling injury claims and knowledge of insurance processes.
The predicted salary is between 30000 - 40000 £ per year.
Davies Group is a specialist professional services and technology firm working in partnership with leading insurance, highly regulated and global businesses. Our team of professionals operate across the UK and Ireland, US, Bermuda and Canada. This team is responsible for handling liability claims on behalf of various public sector clients.
Your role will be to provide a quality, proactive, cradle-to-grave claims service on behalf of these clients and in accordance with the insurer’s claims handling philosophy. You'll have experience in handling any type of injury claims. Experience of working in an insurance and or legal environment would be expected.
What will your day look like:
- Establish if cover is in place for the claim
- Record all claims on the digital claims handling system
- Investigate all liability claims either from the desk or by instructing loss adjusters
- Make the decision on liability
- Negotiate settlement of the claim
- Ensure compliance with all legal timescales and client SLAs
- Build relationships with external clients and stakeholders
- Provide referral support to less experienced colleagues
Knowledge and Abilities:
- Experience of policy wording and terms and conditions
- Knowledge of insurance and the insurance market
- Knowledge of how to value an injury claim
- Knowledge of reserving philosophies
- Knowledge of Civil Procedure Rules and the Claims Portal
- Good communications skills at all levels
- Excellent customer service
- The ability to work as part of a team
- Take responsibility for your own workload
- Must be able demonstrate adaptability and flexibility
- Good planning and organisational skills
- Strong IT skills
Benefits:
- Career learning opportunities
- Environmental High Street discounts and Financial wellbeing hub
- Life assurance: x4
- Refer a Friend
- Cycle to Work Scheme
- Lease car salary sacrifice
- Davies Incentive Plan
- Enhanced maternity, paternity and adoption pay
- Mental, Physical move, munch, money 24/7 confidential helpline
- 25 days holiday, increases to 26 days after 5 years and 27 after 10 years
- Flexible working
- Dress for your day
- Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage
- Flexible benefits include; holiday purchase plan and a opportunity to purchase health cash plan and BUPA dental plan
Impactful Liability Claims Handler | Casualty Expert in Stoke-on-Trent employer: Davies
Contact Detail:
Davies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Impactful Liability Claims Handler | Casualty Expert in Stoke-on-Trent
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance and legal sectors. We all know that sometimes it’s not just what you know, but who you know that can help you land that perfect role.
✨Tip Number 2
Prepare for those interviews by brushing up on your knowledge of liability claims and the insurance market. We want you to be able to showcase your expertise and make a lasting impression!
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. We love seeing candidates who show genuine interest and enthusiasm.
✨Tip Number 4
Apply through our website for the best chance at landing that job! We’ve got loads of opportunities waiting for you, and we’re excited to see what you can bring to the table.
We think you need these skills to ace Impactful Liability Claims Handler | Casualty Expert in Stoke-on-Trent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of a Casualty Claims Handler. Highlight your experience with injury claims and any relevant insurance or legal background. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about handling liability claims and how you can contribute to our team. Keep it professional but let your personality come through.
Showcase Your Communication Skills: Since this role involves building relationships with clients and stakeholders, make sure to highlight your communication skills in your application. We love candidates who can convey complex information clearly and effectively!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Davies
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of liability claims, especially injury claims. Be ready to discuss specific cases you've handled and how you approached them. This shows you’re not just familiar with the theory but have practical experience too.
✨Understand the Company Culture
Research Davies Group and their approach to claims management. Understanding their values and how they operate will help you align your answers with what they’re looking for. It’s all about showing that you’re a good fit for their team!
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, like negotiating settlements or dealing with difficult clients. Think of examples from your past experience that demonstrate your problem-solving skills and ability to work under pressure.
✨Show Off Your Communication Skills
Since this role involves building relationships with clients and stakeholders, be prepared to showcase your communication skills. Practice articulating your thoughts clearly and confidently, as this will be key in demonstrating your customer service abilities.