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- Tasks: Conduct audits, provide feedback, and mentor teams in complex injury claims.
- Company: Join a collaborative and forward-thinking legal team in Southampton.
- Benefits: Enjoy competitive salary, hybrid working, and generous holiday options.
- Why this job: Make a real impact on performance and client outcomes while developing your skills.
- Qualifications: Experience in complex injury claims and strong analytical skills required.
- Other info: Flexible working hours with opportunities for professional development.
The predicted salary is between 30000 - 40000 £ per year.
Technical Auditor – Complex Injury Claims (Part-Time)
Location: Flexible (with monthly travel to our office locations)
Working Hours: 3 days per week (flexible working pattern available)
We’re looking for a skilled and experienced Technical Auditor to support the delivery of technical excellence across our Complex Injury Claims team. This is a key role focused on auditing file handling, identifying trends, and helping to continuously improve the technical capability of our lawyers. You’ll play a vital part in ensuring high standards are maintained across complex and catastrophic injury claims, while also mentoring colleagues and providing constructive, development-focused feedback.
Key Responsibilities
- Conduct technical audits to assess file handling against internal standards and client requirements
- Deliver clear, constructive feedback to support the development of file handling teams
- Identify trends, risks, and areas of financial leakage across the unit
- Produce detailed audit reports with actionable recommendations and improvement plans
- Support bespoke audit requests from Technical and Business Unit Directors
- Contribute to training and upskilling initiatives based on audit findings
- Provide mentoring and guidance to individuals and teams
- Assist with feedback arising from client SLA audits
- Support quality improvement and incident reporting processes
What You'll Bring
Technical Expertise:
- Strong understanding of complex and catastrophic injury claims
- Experience handling a complex injury caseload
- Knowledge of motor and EL/PL claims
- Ability to assess evidence, strategy, investigations, and reserving
- Strong risk evaluation and decision‑making skills
Core Skills:
- Excellent attention to detail
- Strong report writing and analytical skills
- Ability to identify trends and performance issues
- Effective time management and ability to meet targets
- Confident IT skills
Personal Attributes:
- Clear and confident communicator
- Able to deliver feedback with sensitivity and professionalism
- Calm and objective under pressure
- Highly organised and self‑motivated
- Fair, balanced, and solutions‑focused approach
Why Join Us?
You’ll be part of a collaborative and forward‑thinking environment where continuous improvement and professional development are genuinely valued. This role offers the opportunity to influence technical standards, support colleagues’ growth, and make a real impact on performance and client outcomes. If you’re passionate about technical excellence and want to play a key role in developing high‑performing teams, we’d love to hear from you.
What We Offer
- Competitive salary
- Entry into the Davies Incentive Scheme
- Hybrid working
- 25 days holiday + bank holidays (with buy/sell options)
- Private medical insurance
- Critical illness cover
- Health cash plan
- Employer pension contribution
- Cycle to Work, Tech Scheme & Season Ticket Loan
- Gym Flex membership
Complex Injury Claims Auditor in Southampton employer: Davies
Contact Detail:
Davies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Complex Injury Claims Auditor in Southampton
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to complex injury claims. We recommend role-playing with a friend or using online resources to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your expertise! Bring examples of your past work or case studies to interviews. This will demonstrate your technical skills and give potential employers a taste of what you can bring to their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team.
We think you need these skills to ace Complex Injury Claims Auditor in Southampton
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with complex injury claims. We want to see how your skills align with the role, so don’t hold back on showcasing your relevant expertise!
Showcase Your Technical Skills: Since this role is all about technical excellence, be sure to emphasise your strong understanding of auditing processes and your ability to assess evidence. We’re looking for someone who can really demonstrate their analytical prowess.
Be Clear and Concise: When writing your application, clarity is key! Use straightforward language and structure your thoughts logically. We appreciate a well-organised application that’s easy to read and gets straight to the point.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Davies
✨Know Your Stuff
Make sure you brush up on your knowledge of complex and catastrophic injury claims. Be ready to discuss specific cases you've handled and how you approached them. This shows that you not only understand the technical aspects but also have practical experience.
✨Prepare for Feedback Scenarios
Since the role involves delivering constructive feedback, think about examples where you've had to provide feedback in a sensitive manner. Prepare to discuss how you approach mentoring and guiding colleagues, as this will be key in demonstrating your fit for the team.
✨Showcase Your Analytical Skills
Be prepared to talk about how you've identified trends or risks in previous roles. Bring examples of reports you've written or audits you've conducted, highlighting your attention to detail and analytical prowess. This will help illustrate your capability in producing actionable recommendations.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the team's current challenges or how they measure success in their audits. This shows your genuine interest in the role and helps you gauge if the company is the right fit for you.