Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead high-value property claims and deliver exceptional client service in a dynamic environment.
- Company: Davies, a leading professional services and technology firm in the insurance sector.
- Benefits: Flexible working, career development, competitive pension, and mental health support.
- Other info: Join a global team dedicated to innovation and professional growth.
- Why this job: Make a real impact while navigating complex challenges and shaping the future of claims management.
- Qualifications: Experience in loss adjusting with strong communication skills and a calm approach under pressure.
The predicted salary is between 60000 - 80000 £ per year.
As a Senior Manager within our Major & Complex Loss (MCL) team, you'll be at the forefront of handling some of the most challenging and high-value property claims in the industry. From High Net Worth portfolios to major domestic and commercial losses including subsidence and escape of oil, you'll bring expertise, leadership, and exceptional client service to every case.
This is a role for someone who thrives on complexity, enjoys autonomy, and takes pride in delivering outstanding technical and customer outcomes. You'll be a trusted representative of Davies, working closely with prestigious clients, brokers, and policyholders while helping shape the future of our MCL offering.
What You'll Be Doing:
- Managing a diverse portfolio of High Net Worth, Major Loss, and complex property claims with precision and professionalism.
- Meeting and exceeding the demanding service standards of our MCL clients.
- Driving progress on all cases, ensuring timely, accurate, and high-quality outcomes.
- Applying and championing company systems, processes, and best practices.
- Tailoring your approach to meet the unique needs of individual clients.
- Producing clear, insightful, and technically robust reports and correspondence.
- Building strong, trusted relationships with clients, brokers, and stakeholders.
- Communicating proactively with all parties to keep cases moving smoothly.
- Working collaboratively within a high-performing team to deliver exceptional results.
- Supporting business development by strengthening existing relationships and identifying new opportunities.
- Leveraging the wider Davies Group to enhance the policyholder experience.
- Participating in a 1-in-3 on-call rota for out-of-hours support for a key client.
Knowledge and Abilities:
- Proven experience in a similar loss adjusting role, ideally with exposure to High Net Worth and major losses.
- Progress toward (or completion of) ACILA, FCILA, or equivalent professional qualifications.
- Outstanding interpersonal and communication skills.
- A calm, dependable, and persistent approach especially under pressure.
- A flexible mindset and the ability to adapt to shifting priorities.
- A track record of delivering high-quality technical work in a fast-paced environment.
- A full, clean driving licence.
Why This Role Matters:
You'll be a key figure in delivering the exceptional service that Davies is known for. Your expertise will help clients navigate some of their most challenging moments, and your leadership will help strengthen our reputation in the complex loss arena. This is a chance to make a real impact professionally, commercially, and personally.
Benefits:
- Davies Innovation Lab
- Leadership training programme
- Funding for professional qualifications
- Thrive at Davies; learning opportunities
- Local charity funding
- Employee volunteering programme
- Pension, 5% employee and 5% employer contribution
- Life assurance: x4
- Cycle to Work Scheme
- Lease car salary sacrifice
- Davies Incentive Plan
- Enhanced maternity, paternity and adoption pay
- Wellbeing centre; move, munch, money & mind focus
- Discounts with 100's of UK retailers
- EAP; 24/7 confidential helpline
- 25 days holiday, increases to 26 days after 5 years and 27 after 10 years
- Flexible working
- Inclusive employment policies
- Flexible benefits include; holiday purchase plan and an opportunity to purchase health cash plan and BUPA dental plan.
About Davies:
We are a specialist professional services and technology firm, working in partnership with leading insurance, highly regulated and global businesses. We help our clients to manage risk, operate their core business processes, transform and grow. We deliver professional services and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation & risk, customer experience, human capital, digital transformation & change management. Our global team of more than 8,000 professionals operate across ten countries, including the UK & the U.S. Over the past ten years Davies has grown its annual revenues more than 20-fold, investing heavily in research & development, innovation & automation, colleague development, and client service. Today the group serves more than 1,500 insurance, financial services, public sector, and other highly regulated clients.
Senior Manager - Major Complex Loss in South Cave employer: Davies
Contact Detail:
Davies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Manager - Major Complex Loss in South Cave
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the lookout for opportunities. You never know who might have a lead on that perfect Senior Manager role.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their approach to Major & Complex Loss claims and think about how your experience aligns with their needs. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice your pitch! Be ready to explain your experience with High Net Worth portfolios and complex property claims clearly and confidently. Highlight your leadership skills and how you’ve delivered exceptional client service in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Davies team and contributing to our success in the MCL space.
We think you need these skills to ace Senior Manager - Major Complex Loss in South Cave
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with High Net Worth and complex property claims. We want to see how your skills align with the role, so don’t hold back on showcasing your expertise!
Showcase Your Leadership Skills: As a Senior Manager, we’re looking for someone who can lead and inspire. Use your application to demonstrate your leadership experience and how you've successfully managed teams or projects in the past.
Be Clear and Concise: When writing your application, clarity is key! Make sure your reports and correspondence are easy to read and understand. We appreciate well-structured applications that get straight to the point.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at Davies
✨Know Your Stuff
Make sure you brush up on your knowledge of major and complex loss claims, especially in high net worth scenarios. Be ready to discuss specific cases you've handled and the outcomes you achieved. This will show that you have the expertise they’re looking for.
✨Showcase Your Leadership Skills
As a Senior Manager, you'll need to demonstrate your leadership abilities. Prepare examples of how you've led teams or projects in the past, particularly in high-pressure situations. Highlight your ability to drive progress and deliver results while maintaining strong relationships with clients and stakeholders.
✨Tailor Your Approach
Understand that each client has unique needs. During the interview, be prepared to discuss how you would tailor your approach to meet these needs. This shows that you can adapt and think critically about client service, which is crucial for this role.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s processes, culture, and future direction in the MCL space. This not only demonstrates your interest in the role but also gives you a chance to assess if the company aligns with your values and career goals.