At a Glance
- Tasks: Support Adjusters in managing property claims and handle client communications.
- Company: Join a leading company in claims management with a focus on innovation.
- Benefits: Enjoy flexible working, career development, and generous holiday allowances.
- Other info: Dynamic team environment with opportunities for professional growth.
- Why this job: Make a real difference in people's lives by helping them through claims processes.
- Qualifications: 2+ years in property claims management and strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
The Loss Adjuster Technician supports Adjusters in managing property claims over £25k, handling communication with clients, suppliers, and customers, and independently progressing claims within delegated authority. The role requires strong communication, organisational skills, and experience in property claims.
What will your day look like:
- Managing claims alongside Adjusters and independently when needed
- Handling inbound/outbound calls with customers, suppliers, and clients
- Reviewing and issuing reports
- Resolving queries and complaints
- Appointing and managing suppliers
- Supporting technical decisions within delegated authority
- Managing emails, tasks, and caseloads efficiently
Knowledge and Abilities:
- 2+ years in property claims management
- Ability to review scopes of work and spot errors
- Understanding of claim reserving
- Strong written and verbal communication
- Good numeracy, literacy, and IT skills
- Excellent time management
- Proactive, enthusiastic, polite phone manner
- Team player
Benefits:
- Career & Purpose
- Davies Innovation Lab
- Leadership training programme
- Funding for professional qualifications
- Thrive at Davies; learning opportunities
- Environmental & Social
- The Davies Foundation
- Local charity funding
- Pennies To Heaven
- Employee Resource Groups
- Employee volunteering programme
- Financial Health
- Pension, 5% employee and 5% employer contribution
- My Choices at Davies provides; High Street discounts and Financial wellbeing hub
- Life assurance: x4
- Refer a Friend
- Cycle to Work Scheme
- Lease car salary sacrifice
- Davies Incentive Plan
- Enhanced maternity, paternity and adoption pay
- Mental, Physical & Emotional Wellbeing
- Wellbeing centre; move, munch, money & mind focus
- Discounts with 100's of UK retailers
- EAP; 24/7 confidential helpline
- 25 days holiday, increases to 26 days after 5 years and 27 after 10 years
- Flexible working
- Dress for your day
- Inclusive employment policies e.g. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage
- Flexible benefits include; holiday purchase plan and the opportunity to purchase health cash plan and BUPA dental plan
Property Claims Support Technician employer: Davies
At Davies, we pride ourselves on being an exceptional employer, offering a supportive work culture that fosters professional growth and development. As a Property Claims Support Technician in Stoke, you'll benefit from our comprehensive training programmes, flexible working options, and a strong emphasis on employee wellbeing, all while contributing to meaningful work that makes a difference in the lives of our clients. Join us to be part of a team that values innovation, inclusivity, and community engagement.
StudySmarter Expert Advice🤫
We think this is how you could land Property Claims Support Technician
✨Tip Number 1
Get to know the company! Research Davies and their values. When you understand what they stand for, you can tailor your conversations to show how you fit right in.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience in property claims.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and even a foot in the door.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds.
We think you need these skills to ace Property Claims Support Technician
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Property Claims Support Technician role. Highlight your experience in property claims management and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a perfect fit. Don’t forget to mention your strong communication and organisational skills, as these are key for us.
Showcase Your Achievements:When detailing your experience, focus on specific achievements rather than just duties. For example, if you resolved a high number of claims efficiently or improved client satisfaction, let us know! Numbers and examples speak volumes.
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s straightforward and ensures your application goes directly to us. Plus, we love seeing candidates who take the initiative to connect with us online!
How to prepare for a job interview at Davies
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of property claims management. Familiarise yourself with common issues, claim reserving, and the processes involved. This will help you answer questions confidently and demonstrate your expertise.
✨Show Off Your Communication Skills
Since the role involves a lot of communication with clients and suppliers, practice articulating your thoughts clearly. You might want to prepare examples of how you've successfully resolved queries or complaints in the past to showcase your strong verbal skills.
✨Organise Your Time Like a Pro
Time management is key in this role. Think about how you can demonstrate your ability to manage multiple tasks efficiently. You could even bring a planner or digital tool to the interview to show how you keep track of your workload.
✨Be Ready for Technical Questions
Expect some technical questions related to property claims. Brush up on your understanding of scopes of work and how to spot errors. Being able to discuss these topics will show that you're not just a people person but also technically savvy.
