Davies in Preston is seeking a Senior Complaint Handler to lead complex insurance complaints within Customer Relations. You will investigate, determine fair outcomes and mentor colleagues to maintain regulatory compliance and high customer standards.
You will handle high-risk cases from investigation to resolution, draft clear responses and contribute to continuous improvement of how we learn from feedback and reduce future complaints.
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Senior Complaint Handler – Insurance, Flexible Working in Preston employer: Davies
Join a dynamic and supportive team in London, where your career as a Crime & Regulatory Paralegal will flourish. With hands-on exposure to complex cases and the opportunity to learn from leading experts, you'll benefit from a culture that prioritises professional growth and well-being, alongside competitive perks like a generous holiday allowance and health support services. This is not just a job; it's a chance to build a meaningful and rewarding legal career in a highly respected field.
