At a Glance
- Tasks: Manage property insurance claims related to escape of water and communicate with various stakeholders.
- Company: Join Davies, a forward-thinking company in the insurance sector.
- Benefits: Enjoy flexible working, career development, and a range of wellbeing initiatives.
- Other info: Be part of a supportive team with excellent growth opportunities.
- Why this job: Make a real difference in people's lives while advancing your career in insurance.
- Qualifications: Experience in escape of water claims and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
Location: Stoke-On-Trent - ST1 3DH
Full-Time: 37.5 hours per week
Davies are looking to recruit an experienced Claims Handler who is looking for that next step within their career! This role comes with great exposure into the world of insurance including property adjusting. You will be joining the Property Claims team managing your own caseload of property insurance claims specific to escape of water.
What will your day look like:
- Communicating professionally with a variety of people including customers, insurers, suppliers and colleagues around the country
- Adapting to a new style of working with video calls, scope building and direct contact with policy holders via "live chat"
- Composing professional and informative letters and other written correspondence
- Ensuring compliance with our contractual and regulatory requirements
- Reviewing data to set up new claims, appointing contractors and updating claims on internal systems
- Reviewing insurance policy wordings to establish if a claim is covered
- Managing and reviewing diaries in a timely manner
- Issuing payments to policyholders and suppliers for settlements
- Contributing to a happy team working environment
Knowledge and Abilities:
- High-level of experience in Escape of Water Claims
- A professional and adaptable communication style – both written and verbal
- Efficient administrative skills
- Strong numeracy, literacy, and IT skills
- A proactive attitude, and an enthusiastic approach
Benefits:
- Career & Purpose
- Davies Innovation Lab
- Leadership training programme
- Funding for professional qualifications
- Thrive at Davies; learning opportunities
- Environmental & Social
- The Davies Foundation
- Local charity funding
- Pennies To Heaven
- Employee Resource Groups
- Employee volunteering programme
- Financial Health
- Pension, 5% employee and 5% employer contribution
- My Choices at Davies provides; High Street discounts and Financial wellbeing hub
- Life assurance: x4
- Refer a Friend
- Cycle to Work Scheme
- Lease car salary sacrifice
- Davies Incentive Plan
- Enhanced maternity, paternity and adoption pay
- Metal, Physical & Emotional Wellbeing
- Wellbeing centre; move, munch, money & mind focus
- Discounts with 100's of UK retailers
- EAP; 24/7 confidential helpline
- 25 days holiday, increases to 26 days after 5 years and 27 after 10 years
- Flexible working; hybrid, work from home or join a collaborative office space
- Dress for your day
- Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage
- Flexible benefits include; holiday purchase plan and an opportunity to purchase health cash plan and BUPA dental plan
We think you need these skills to ace Escape of Water Specialist in Preston
Claims Handling
Property Insurance Knowledge
Communication Skills
Adaptability
Administrative Skills
Numeracy Skills
Literacy Skills
