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- Tasks: Investigate complex credit hire claims and deliver outstanding service.
- Company: Join a dynamic legal team at Keoghs in Bolton.
- Benefits: Enjoy 25 days holiday, hybrid working, and health support.
- Why this job: Make a real impact while developing your legal skills.
- Qualifications: GCSEs required; degree preferred, with credit hire experience essential.
- Other info: Opportunities for career progression and leadership roles.
The predicted salary is between 36000 - 60000 £ per year.
Are you skilled in credit hire and passionate about delivering outstanding service? We are seeking a knowledgeable and proactive Credit Hire File Handler to join our team. This role offers an excellent opportunity to investigate complex credit hire claims from a tactical and strategic point. The role of the File Handler is to carry out complex and technical investigations on claims submitted from specific opponents. These claims will be up to £25,000 in value. This is a fantastic opportunity to become part of an incredible team and gain more experience in investigating credit hire claims with a view to significantly reducing the overall spend for our Insurer clients.
Benefits:
- 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
- Hybrid working – (Working only 1 day in the office)
- Simply Health Care Cash Plan
- Pension Contribution based 5% Employee / 3% Employer
Key Accountabilities:
- Education - at least 3 GCSEs or equivalent are essential and a degree is preferable.
- Ability to use own initiative.
- Ability to plan and prioritise workloads.
- Excellent listening and verbal communication skills.
- Good telephone negotiation skills.
- Ability to follow work processes and keep to Strategy.
- Ability to recognise when sensitivity and tact are required.
- Ability to make decisions and remain calm under pressure.
- Good IT skills including Word, Outlook, and experience of a Case Management System preferred.
- Experience of credit hire is essential.
- The applicant would be expected to have been working in an environment where they have been exposed to credit hire cases for at least 12 months.
Technical knowledge to be developed:
- Understanding of Pre Proceedings Credit Hire
- The life cycle of a file
- Knowledge of common law and litigation principles
- An understanding of costs and protective offers
- How to prepare a case for litigation
Personal Development:
This role offers an opportunity to develop a range of legal skills under supervision. Further career progression will depend on the File Handler aptitude and desire to move to a different business unit dealing with litigated fast track, fraud or multi track work. In addition, opportunities occur for those with leadership potential to move into deputy and then team leader roles.
Competencies:
- Effective Communication
- Prioritising and Organising
- Client Skills
- Adaptability
- People Skills
- Commercial Awareness
- Drive to Succeed
Working Hours:
35 hours per week Monday – Friday 9am – 5pm with 1 unpaid hour for lunch. This is a hybrid role working 1 day in the office and 4 days from home.
Experience, Skills and Qualifications:
- Experience of handling Credit Hire files with evidence of managing own case load
- Education - at least 5 GCSEs or equivalent are essential and a degree / LPC is preferable
- Ability to use own initiative
- Ability to plan and prioritise workloads
- Excellent listening and verbal communication skills
- Good telephone negotiation skills
- Ability to follow work processes and keep to Strategy
- Ability to recognise when sensitivity and tact are required
- Ability to make decisions
- Ability to remain calm under pressure
- Good IT skills including Word, Outlook, and experience of a Case Management System preferred
Values:
Our culture is focused on making Keoghs sustainable and successful for our people and clients, with this our values are at the heart of everything we do:
- We are connected
- We are Dynamic
- We are Innovative
- We succeed together
Additional Benefits:
- Davies Incentive Plan
- Simply Health Care Cash Plan
- WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
- Death In Service – after 1 years’ service
- Cycle to Work Scheme*
- Tech Scheme*
- Season Ticket Loan*
- Gym Flex*
- Access to Online Discount Sites
- Discounted Gourmet Society Membership
- Discounted Tickets for Merlin Attractions nationwide
- Discounts at local retail outlets
*after successfully completing probation
Pre Litigated Motor File Handler employer: Davies
Contact Detail:
Davies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pre Litigated Motor File Handler
✨Tip Number 1
Get to know the company inside out! Research Keoghs and their values, especially around credit hire. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your negotiation skills! Since this role involves a lot of communication, try role-playing scenarios with friends or family. It’ll boost your confidence and help you articulate your thoughts clearly during interviews.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider tips and might even lead to a referral, which is always a bonus when applying through our website.
✨Tip Number 4
Be ready to showcase your experience! Prepare examples from your past work that highlight your skills in handling credit hire files. This will demonstrate your capability and make you stand out as a candidate.
We think you need these skills to ace Pre Litigated Motor File Handler
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with credit hire and any relevant skills. We want to see how your background aligns with the role of a Pre Litigated Motor File Handler, so don’t hold back on showcasing your expertise!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how you can contribute to our team. Keep it concise but impactful – we love a good story!
Show Off Your Communication Skills: Since this role involves negotiation and client interaction, make sure your application reflects your excellent communication skills. Whether it’s in your writing or examples you provide, let us see how you connect with others.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Davies
✨Know Your Credit Hire Inside Out
Make sure you brush up on your knowledge of credit hire claims. Understand the common issues and complexities involved, as well as the legal principles that apply. This will not only help you answer questions confidently but also show your passion for the role.
✨Showcase Your Communication Skills
Since excellent communication is key in this role, practice articulating your thoughts clearly. Prepare examples of how you've effectively negotiated or communicated in previous roles, especially in high-pressure situations. This will demonstrate your ability to handle sensitive discussions.
✨Demonstrate Your Organisational Skills
Be ready to discuss how you prioritise and manage your workload. Think of specific instances where you successfully handled multiple cases or tight deadlines. This will highlight your ability to stay calm and organised, which is crucial for a File Handler.
✨Prepare Questions That Show Your Interest
At the end of the interview, have a few thoughtful questions ready about the team dynamics or the company's approach to credit hire claims. This shows that you're genuinely interested in the role and eager to contribute to the team's success.
