At a Glance
- Tasks: Lead audits and enhance processes in the NDA Motor business unit.
- Company: Dynamic insurance firm focused on quality and compliance.
- Benefits: Competitive salary, professional development, and a supportive work environment.
- Other info: Opportunity for career growth and skill development in a collaborative team.
- Why this job: Make a real impact by improving audit processes and stakeholder relationships.
- Qualifications: Experience in claims handling or insurance, strong communication skills.
The predicted salary is between 40000 - 50000 £ per year.
The role of NDA Motor Auditor will encompass the development, planning, execution and reporting of technical & SLA and process audits across the NDA Motor business unit. Technical & SLA audits will be undertaken in accordance with internal audit policy, procedure and the devised technical & SLA audit regime for the NDA Motor business unit. The firm’s audit programme will also include client file reviews in the NDA Motor business unit. The role will involve a considerable amount of interface with the Quality & Audit Manager, Unit Directors, and Technical Manager of the unit. The role will have a direct supervisory reporting line to the Quality & Audit Manager.
Key Responsibilities
- Undertake and lead internal technical & SLA NDA Motor audits in line with the internal audit programme for the firms operating Divisions, file types will include fast track and multi-track matters using an agreed framework.
- Undertake and lead ad hoc and other bespoke internal NDA Motor technical & SLA audits in line with the firm’s current policies and procedures as and when required within the working of the firms operating Divisions.
- Develop strong and effective business relationships with key stakeholders within the firm, ensuring the independent nature of the role is not open to compromise.
- Provide clear and effective feedback (orally and in written report format) to the key stakeholders within the business on conclusion of all audit activities as and when required to do so.
- Develop and effectively communicate recommendations for remedial action (orally and in written report format) to the key stakeholders within the business where necessary.
- Ensure appropriate corrective action plans are developed and implemented by the relevant key stakeholders within the business in a timely manner.
- Highlight all opportunities to develop and enhance existing procedures, processes and competencies where appropriate.
- In conjunction with the Quality & Audit Manager, NDA Motor Business Unit Director & Technical Manager consider training requirements and skill gaps analysis at both handler and strategic business unit level.
- Perform other relevant duties as requested by the Quality & Audit Manager in line with business needs and requirements.
- Ensure compliance with the SRA Code of Conduct 2011.
Skills, Knowledge & Expertise
- A proven history of claims handling or experience of working in the insurance sector is essential.
- Excellent computer literacy and attention to detail, especially with regards to Microsoft Excel and the Office Suite.
- Ability to demonstrate a consistent exposure to monitoring and driving the successful implementation of effective, corrective/improvement plans through to conclusion and in a timely manner.
- The ability to communicate effectively with stakeholders at all levels, both orally and in writing.
- Desirable: Previous technical & SLA experience auditing NDA Motor client files would be advantageous (but not a pre-requisite).
- Knowledge of developing or maintaining MI reporting systems.
- Ability to anticipate problems and identify solutions.
Competencies needed to succeed and excel in the role
- Professional – adopts a professional approach to business activity and the delivery of performance objectives at all times.
- Communication – is an effective communicator (orally and in writing) with excellent presentation and listening skills. Promotes compliance and best practice standards when interfacing with key business stakeholders at all levels.
- Assertive – remains composed and objective when challenged yet is able to take the lead to ensure the correct outcome for the business is maintained.
- Flexible – adapts to the needs and requirements of the business where necessary.
- Organisation – is self-motivated and can work autonomously with excellent planning and time management skills.
- Influencing – is able to provide effective guidance and direction to key stakeholders in order to achieve the appropriate outcome for the business.
- Analytical – is able to identify concerns or risks where they exist and analyse such data to formulate appropriate recommendations to mitigate those risks.
NDA Motor Auditor employer: Davies
Davies is an excellent employer, offering a vibrant work culture in Glasgow that fosters professional growth and development for its employees. With a focus on collaboration and innovation, the company provides comprehensive training and mentorship opportunities, ensuring that you can thrive in your role as a Senior Paralegal. Additionally, the dynamic legal environment allows for meaningful contributions to motor litigation cases, making your work both rewarding and impactful.
StudySmarter Expert Advice🤫
We think this is how you could land NDA Motor Auditor
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Davies). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Davies. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace NDA Motor Auditor
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Davies.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Davies. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Davies
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Davies to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Davies, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Davies's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
