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- Tasks: Handle multi-track credit hire cases and conduct complex investigations.
- Company: Join a dynamic legal team at Keoghs in Bolton.
- Benefits: Enjoy 25 days holiday, private medical insurance, and a pension scheme.
- Why this job: Make a real impact in the legal field while developing your skills.
- Qualifications: Experience in litigation and handling credit hire files is essential.
- Other info: Work in a supportive environment with excellent career growth opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Multi-Track Credit Hire File Handler
Department: Legal
Employment Type: Permanent – Full Time
Location: Bolton
Description
The Tactical Credit Hire unit deal with Delegated (DA) & non-delegated authority (NDA) multi-track cases up to £100K in value.
The caseload will consist of pre-litigation and litigated claims.
You will be asked to carry out complex and technical investigations on these claims that are submitted from a specific opponent.
This is a fantastic opportunity to join an incredible team and help define our strategies against specific opponents with a view to successfully reducing the spend for our Insurer client’s.
Benefits
- 25 Days Holiday (increases with service; buy/sell 3 days)
- Private Medical Insurance (Bupa; family cover option)
- Simply Health Care Cash Plan
- Death in Service
- Critical Illness Cover
- Income Protection (PH)
- Pension Contribution (5% Employee / 3% Employer)
- Cycle to Work Scheme
- Tech Scheme
- Season Ticket Loan
- Car Parking Scheme
- Gym Flex
Key Responsibilities
The role will involve dealing with a caseload of DA credit hire files under supervision initially. Instructions are received at varying stages of the claim process and so a full knowledge of handling RTA claims from pre-litigation through to conclusion via a court hearing is necessary.
- Review and analysis of files throughout the life of the case, and in accordance with the client guidelines
- Develop and maintain client relationships, always keeping the client at the heart of every decision
- Formulating an initial strategy for approval by Technical Supervisor
- Legal research
- Undertaking telephone negotiations with third party Solicitors
- Liaising with the insured and insurers where necessary
- Ensuring ‘actions’ are carried out as per the task list within the Case Management System
- Accurately recording time
- Accurately completing the dispute resolution process
- Processing bills
- Ensuring all files are kept within ISO 9001 guidelines
- To ensure compliance with the SRA Standards & Regulations
- Adhere to the Keoghs Values
- Ability to work in target driven environment
The role will also involve an understanding of the court process, to include:
- Drafting defences
- Completing allocation questionnaire\’s
- Dealing with disclosure and exchange of evidence
- Completing listing questionnaire\’sCompleting pre-trial checklists
- Instructing Counsel
- Drafting CPR Part 18 questions
- Drafting CPR Part 35 questions
- Drafting Counter schedules
Working Hours
Monday to Friday 9am-5pm with 1 hour for lunch.
Skills, Knowledge and Expertise
Essential:
- Experience of litigation and handling Credit Hire files is essential with evidence of managing own case load and/or assisting on high value cases.
- Education – at least 5 GCSEs or equivalent are essential and a degree / LPC is preferable
- Ability to use own initiative
- Ability to plan and prioritise workloads
- Excellent listening and verbal communication skills
- Good telephone negotiation skills
- Ability to follow work processes and keep to Strategy
- Ability to recognise when sensitivity and tact are required
- Ability to make decisions
- Ability to remain calm under pressure
- Good IT skills including Word, Outlook, and experience of a Case Management System preferred
- Adhere to the Keoghs Values
Desirable:
- Experience of handling PI claims
- Qualified solicitor / CILEX with necessary practice rights (consideration will also be given to CILEX Lawyers)
Values
Our culture is focussed on making Keoghs sustainable and successful for our people and clients, with this our four values are at the heart of everything we do;
We are connected
We are Dynamic
We are Innovative
We succeed together
Benefits
- Davies Incentive Plan
- 25 days holiday per year which increases with level of service(opportunity to buy & sell 3 days)
- Family Cover Private Medical Insurance (Bupa) – will automatically be at single cover level but can opt into family option within first month of joining.
- Simply Health Care Cash Plan
- WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
- Death in Service
- Critical Illness Cover
- PHI/Income Protection (Private health insurance)
- Pension Contribution based 5% Employee / 3% Employer
- Cycle to Work Scheme*
- Tech Scheme*
- Season Ticket Loan*
- Gym Flex*
- Access to Online Discount Sites
- Discounted Gourmet Society Membership
- Discounted Tickets for Merlin Attractions nationwide
- Discounts at local retail outlets
* after successfully completing probation
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Multi-Track Credit Hire File Handler employer: Davies
Contact Detail:
Davies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Multi-Track Credit Hire File Handler
✨Tip Number 1
Network like a pro! Reach out to people in the legal field, especially those who work with credit hire cases. A friendly chat can lead to insider info about job openings that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of RTA claims and the court process. We want you to be able to discuss your experience confidently and show how you can handle complex cases.
✨Tip Number 3
Don’t forget to showcase your negotiation skills! During interviews, share examples of how you’ve successfully negotiated in the past. This is key for a Multi-Track Credit Hire File Handler role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Multi-Track Credit Hire File Handler
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Multi-Track Credit Hire File Handler role. Highlight your experience with litigation and credit hire files, as well as any relevant skills that match the job description.
Showcase Your Skills: Don’t just list your qualifications; demonstrate how your skills align with the responsibilities mentioned in the job description. Use specific examples from your past experiences to show us you can handle a caseload effectively.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your key points stand out. This will help us see your potential quickly!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Davies
✨Know Your Case Law
Brush up on relevant case law and regulations related to credit hire claims. Being able to discuss specific cases or legal principles during your interview will show that you’re not just familiar with the theory but also understand how it applies in practice.
✨Demonstrate Your Negotiation Skills
Prepare examples of past negotiations you've handled, especially those involving third-party solicitors. Highlight your approach, the challenges faced, and the outcomes achieved. This will showcase your ability to handle complex discussions effectively.
✨Understand the Client's Perspective
Research the company’s clients and their needs. Be ready to discuss how you would maintain client relationships and keep their interests at the forefront of your decision-making process. This shows that you’re aligned with the company’s values.
✨Showcase Your Organisational Skills
Be prepared to talk about how you manage your caseload and prioritise tasks. Discuss any tools or systems you use to stay organised, as this role requires meticulous attention to detail and adherence to processes.
