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- Tasks: Manage small claims cases, negotiate settlements, and prepare court documents.
- Company: Join a dynamic company focused on sustainability and success in the legal sector.
- Benefits: Enjoy 25 days holiday, hybrid working, and health support perks.
- Why this job: Gain valuable legal experience while working in a supportive and innovative environment.
- Qualifications: Legal education or experience, strong communication skills, and attention to detail required.
- Other info: Work 35 hours a week with flexible remote options.
The predicted salary is between 28800 - 43200 £ per year.
We are seeking a Small Claims Handler to manage a portfolio of litigated small claims track files under supervision. This role involves handling quantum and liability cases efficiently, using effective negotiation techniques to settle claims appropriately.
Key Accountabilities
- Manage a caseload of Small Claims Track cases, ensuring court deadlines are met through effective planning.
- Achieve performance targets and maintain quality standards.
- Analyze evidence to develop case strategies on liability and quantum.
- Communicate with clients, defendants, insurers, and solicitors to negotiate settlements.
- Prepare witnesses, assess evidence, and draft statements.
- Draft court documents and meet all court deadlines.
- Instruct and liaise with Counsel.
- Guide defendants through litigation and set expectations.
- Maintain case management and billing records accurately.
- Delegate tasks appropriately within the team.
- Handle correspondence and calls within service level agreements.
- Update reports with new evidence.
- Adhere to client guidelines and ISO 9001 standards.
- Ensure compliance with SRA Standards & Regulations.
Working Hours
35 hours/week, Monday to Friday, 9am-5pm, with 1 unpaid hour for lunch. The primary location is The Parklands, Bolton, with a hybrid working model (1 day in-office, 4 days remote).
Experience, Skills, and Qualifications
- Legal experience through education or practice.
- File handling experience in law or insurance.
- Understanding of highway code and road traffic laws.
- Ability to prioritize and plan workloads.
- Efficiency in process-driven environments.
- Positive attitude and willingness to develop.
- Excellent communication skills, both verbal and written.
- Attention to detail and ability to follow instructions.
- Sensitivity and tact when needed.
- Teamwork skills.
- Basic knowledge of Court Practice Rules.
Values
Our culture focuses on sustainability and success, guided by our core values:
- We are connected
- We are dynamic
- We are innovative
- We succeed together
Benefits
- 25 days holiday + opportunity to buy/sell 3 days.
- Health and wellbeing support (e.g., Simply Health, WeCare).
- Death in Service after 1 year.
- Pension contributions (5% employee, 3% employer).
- Cycle to Work, Tech, and Season Ticket schemes.
- Gym Flex, online discounts, and attraction tickets.
Motor - Claims Handler employer: Davies
Contact Detail:
Davies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Motor - Claims Handler
✨Tip Number 1
Familiarise yourself with the key aspects of motor claims handling, especially focusing on small claims track cases. Understanding the nuances of liability and quantum will give you an edge in discussions and interviews.
✨Tip Number 2
Brush up on your negotiation skills. Since the role involves negotiating settlements, being able to demonstrate effective negotiation techniques during your interactions with us will be crucial.
✨Tip Number 3
Showcase your ability to manage a caseload effectively. Be prepared to discuss how you prioritise tasks and meet deadlines, as this is essential for managing court deadlines and maintaining quality standards.
✨Tip Number 4
Highlight your communication skills. Since the role requires liaising with various stakeholders, being able to articulate your thoughts clearly and confidently will help you stand out during the selection process.
We think you need these skills to ace Motor - Claims Handler
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant legal experience, particularly in handling small claims or similar cases. Emphasise your understanding of highway code and road traffic laws, as well as any specific skills that align with the job description.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your skills and experiences make you a suitable candidate for managing small claims track files and achieving performance targets.
Showcase Communication Skills: Since excellent communication is key for this role, provide examples in your application of how you've effectively communicated with clients, defendants, and other stakeholders in previous positions.
Highlight Teamwork Experience: Demonstrate your ability to work collaboratively by including examples of successful teamwork in your application. This could involve delegating tasks or guiding others through processes, which is essential for this position.
How to prepare for a job interview at Davies
✨Know Your Legal Basics
Brush up on your understanding of highway code and road traffic laws. Being able to discuss these confidently will show that you have the foundational knowledge necessary for a Motor Claims Handler.
✨Demonstrate Negotiation Skills
Prepare examples of past experiences where you've successfully negotiated outcomes. This role requires effective negotiation techniques, so showcasing your ability to settle claims will be crucial.
✨Showcase Your Attention to Detail
Be ready to discuss how you ensure accuracy in your work, especially when drafting court documents or managing case files. Highlighting your attention to detail can set you apart from other candidates.
✨Emphasise Teamwork and Communication
Since this role involves liaising with various parties, be prepared to talk about your teamwork skills and how you communicate effectively with clients, solicitors, and colleagues. Share specific examples to illustrate your points.
