Key Accountabilities
Maintain accurate data on relevant case management system
Comply with set client SLA’s
Ensure quality service standards and productivity levels are maintained to a high standard
Undertake appropriate additional tasks provided by the Team Leader
Working Hours
35 hours per week
Monday – Friday 9am – 5pm with 1 unpaid hour for lunch
This is a hybrid role working 1 day in the office and 4 days from home.
Experience, Skills and Qualifications
Experience of MOJ Claims Portal
Excellent attention to detail
Strong communication and negotiation skills
Strong organisational skills
Client care and customer service skills
Ability to manage own volume workload via task management
Ability to work as a team and independently
Values
Our culture is focussed on making Keoghs sustainable and successful for our people and clients, with this our four values are at the heart of everything we do;
Our Values
We are connected
We are Dynamic
We are Innovative
We succeed together
Benefits
- Davies Incentive Plan
- 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
- Simply Health Care Cash Plan
- WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
- Death In Service – after 1 years’ service
- Pension Contribution based 5% Employee / 3% Employer
- Employee Resource Groups
- Employee Volunteering Programme
- Cycle to Work Scheme*
- Tech Scheme*
- Season Ticket Loan*
- Gym Flex*
- Access to Online Discount Sites
- Discounted Gourmet Society Membership
- Discounted Tickets for Merlin Attractions nationwide
- Discounts at local retail outlets
Pre Litigated EL/PL Claims Handler in Liverpool employer: Davies
Join a dynamic and supportive team in London, where your career as a Crime & Regulatory Paralegal will flourish. With hands-on exposure to complex cases and the opportunity to learn from leading experts, you'll benefit from a culture that prioritises professional growth and well-being, alongside competitive perks like a generous holiday allowance and health support services. This is not just a job; it's a chance to build a meaningful and rewarding legal career in a highly respected field.
