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- Tasks: Investigate and manage high-stakes credit hire claims with a dynamic team.
- Company: Join Keoghs, a leading firm focused on client success and innovative solutions.
- Benefits: Enjoy 25 days holiday, hybrid working, health plans, and career growth opportunities.
- Why this job: Make a real impact in the legal field while developing your skills in litigation.
- Qualifications: Experience in litigation and credit hire claims; 5 GCSEs required, degree preferred.
- Other info: Be part of a supportive culture that values connection, innovation, and teamwork.
The predicted salary is between 36000 - 60000 £ per year.
Litigated Motor Claims Handler
Department: Claims Management
Employment Type: Permanent – Full Time
Location: Newcastle
Description
As a Litigated Credit Hire Specialist here at Keoghs you\’ll be at the heart of a team dedicated to championing clients interests in high-stakes credit hire cases. This role offers an excellent opportunity to investigate Litigated Complex Credit Hire claims from a tactical and strategic point. The role of the File Handler is to carry out complex & technical investigations on claims submitted from specific opponents. These claims will be up to £25,000 in value. This is a fantastic opportunity to become part of an incredible team and gain more experience in investigating credit hire claims with a view to successfully repudiating the claims.
Benefits
- 25 days holiday per year which increases with level of service(opportunity to buy & sell 3 days)
- Hybrid working – (Working only 1 day in the office)
- Simply Health Care Cash Plan
- Pension Contribution based 5% Employee / 3% Employer
Key Accountabilities
The role will involve dealing with a caseload of DA credit hire & injury files under the supervision of their Team Leader. Instructions are received at the point of litigation, so a full knowledge of handling RTA claims through to conclusion via a court hearing is necessary.
The main aspects of the role will involve:
- Review and analysis of files throughout the life of the case, and in accordance with the client guidelines
- Develop and maintain client relationships, always keeping the client at the heart of every decision
- Formulating an initial strategy for approval by Team Leader
- Legal research
- Undertaking telephone negotiations with third party Solicitors
- Liaising with the insured and insurers where necessary
- Ensuring ‘actions’ are carried out as per the task list within the Case Management System
- Accurately completing management information processes (MI)
- Processing bills
- Ensuring all files are kept within ISO 9001 guidelines
- To ensure compliance with the SRA Standards & Regulations
- Adhere to the Keoghs Values
- Ability to work in a target driven environment
The role will also involve an understanding of the court process, to include:
- Drafting defences
- Completing direction questionnaires
- Dealing with disclosure and exchange of evidence
- Completing pre-trial checklists
- Instructing Counsel
- Drafting CPR Part 18 questions
- Drafting CPR Part 35 questions
- Drafting Counter schedules
Experience, Skills and Qualifications
Essential:
- Experience of litigation and handling Credit Hire files with evidence of managing own case load
- Education – at least 5 GCSEs or equivalent are essential and a degree / LPC is preferable
- Ability to use own initiative
- Ability to plan and prioritise workloads
- Excellent listening and verbal communication skills
- Good telephone negotiation skills
- Ability to follow work processes and keep to Strategy
- Ability to recognise when sensitivity and tact are required
- Ability to make decisions
- Ability to remain calm under pressure
- Good IT skills including Word, Outlook, and experience of a Case Management System preferred
- Adhere to the Keoghs Values
Desirable:
- Experience of handling PI claims
Values
Our culture is focused on making Keoghs sustainable and successful for our people and clients. Our five values are at the heart of everything we do:
- We are connected
- We are Dynamic
- We are Innovative
- We succeed together
Benefits
- Davies Incentive Plan
- 25 days holiday per year which increases with level of service(opportunity to buy & sell 3 days)
- Simply Health Care Cash Plan
- WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
- Death In Service – after 1 years’ service
- Pension Contribution based 5% Employee / 3% Employer
- Cycle to Work Scheme*
- Tech Scheme*
- Season Ticket Loan*
- Gym Flex*
- Access to Online Discount Sites
- Discounted Gourmet Society Membership
- Discounted Tickets for Merlin Attractions nationwide
- Discounts at local retail outlets
*after successfully completing probation
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Litigated Motor Claims Handler employer: Davies
Contact Detail:
Davies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Litigated Motor Claims Handler
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values and how you can contribute to their success. This will help you stand out and show that you're genuinely interested.
✨Tip Number 3
Practice your negotiation skills! When you get to the offer stage, don’t shy away from discussing salary and benefits. Know your worth and be ready to advocate for yourself.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about joining our team.
We think you need these skills to ace Litigated Motor Claims Handler
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Litigated Motor Claims Handler role. Highlight your experience with litigation and credit hire claims, and don’t forget to showcase your ability to manage a caseload effectively.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your skills align with our values at Keoghs. Keep it concise but impactful!
Showcase Your Skills: In your application, be sure to highlight your excellent communication and negotiation skills. We want to see how you can maintain client relationships and handle sensitive situations with tact.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets the attention it deserves, and we can’t wait to hear from you!
How to prepare for a job interview at Davies
✨Know Your Claims Inside Out
Before the interview, brush up on your knowledge of litigated motor claims and credit hire processes. Be ready to discuss specific cases you've handled, focusing on your strategic approach and outcomes. This will show your expertise and confidence in the field.
✨Demonstrate Your Negotiation Skills
Since the role involves telephone negotiations with third-party solicitors, prepare examples of successful negotiations from your past experience. Highlight how you maintained client interests while achieving favourable outcomes, as this will resonate well with the interviewers.
✨Showcase Your Team Spirit
Keoghs values teamwork, so be prepared to discuss how you've collaborated with colleagues in previous roles. Share instances where you contributed to a team goal or supported a teammate, emphasising your ability to succeed together.
✨Prepare for Legal Research Questions
Expect questions that test your legal research skills. Familiarise yourself with common legal principles related to credit hire claims and be ready to explain how you would approach a complex case. This will demonstrate your analytical thinking and problem-solving abilities.
