At a Glance
- Tasks: Manage Public/Employers Liability claims from start to finish, ensuring quality service.
- Company: Join Keoghs, a leading firm in claims handling with a supportive team.
- Benefits: Enjoy 25 days holiday, health support, and various employee perks.
- Other info: Flexible work environment with opportunities for professional growth.
- Why this job: Make a real difference by helping clients navigate their claims effectively.
- Qualifications: 2 years of claims handling experience and strong negotiation skills required.
The predicted salary is between 30000 - 40000 € per year.
Keoghs are seeking a Claims Handler (CH3) to join their Liverpool team. The claims handler will be responsible for managing a caseload of Public / Employers Liability claims up to a reserve value of £30,000. The handler will manage the claim from inception to settlement pre litigation.
Key Accountabilities
- To proactively manage a caseload of PL/EL claims up to and including reserve limits of £30,000 to conclusion
- Maintain accurate data on relevant case management system
- Comply with set client SLA’s
- To attend client review meetings and assist with client project work where applicable
- Undertake appropriate additional tasks provided by the team leader
- Ensure quality service standards and productivity levels are maintained to a high standard
- Report to Team Leader/Claims Unit Service Manager undertaking appropriate additional tasks
- Allocate new claims as and when required
- Carry out supervisory tasks appropriate to level and as per management instructions
Experience, Skills and Qualifications
- Minimum 2 years claims handling experience
- Experience dealing with quantum up to 25k
- Experience in the evaluation, negotiation and settlement of Public/Employers' Liability Claims
- Flexible approach to work
- Supervisory experience is desirable
Benefits
- Davies Incentive Plan
- 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
- Simply Health Care Cash Plan
- WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
- Death In Service – after 1 years’ service
- Pension Contribution based 5% Employee / 3% Employer
- Employee Resource Groups
- Employee Volunteering Programme
- Cycle to Work Scheme*
- Tech Scheme*
- Season Ticket Loan*
- Gym Flex*
- Access to Online Discount Sites
- Discounted Gourmet Society Membership
- Discounted Tickets for Merlin Attractions nationwide
- Discounts at local retail outlets
- *after successfully completing probation
EL/PL Claims Handler in Leeds employer: Davies
Keoghs is an exceptional employer, offering a supportive work culture in Liverpool that prioritises employee wellbeing and professional growth. With comprehensive benefits including a generous holiday allowance, health support services, and various employee resource groups, we foster an environment where claims handlers can thrive and develop their skills while managing meaningful cases in Public and Employers Liability claims.
StudySmarter Expert Advice🤫
We think this is how you could land EL/PL Claims Handler in Leeds
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and don’t be shy about letting people know you’re on the hunt for a Claims Handler role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by brushing up on your claims handling knowledge. Be ready to discuss your experience with Public/Employers Liability claims and how you've managed similar caseloads in the past. Confidence is key, so practice makes perfect!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and career goals. We recommend checking out our website for opportunities at Keoghs, where you can find roles that suit your skills and aspirations.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It keeps you fresh in their minds and demonstrates your professionalism—something that’s crucial in the claims handling world.
We think you need these skills to ace EL/PL Claims Handler in Leeds
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Claims Handler role. Highlight your experience with Public and Employers Liability claims, and don’t forget to mention any supervisory experience you have. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about claims handling and how your previous experience makes you a great fit for our team. Keep it concise but engaging – we love a good story!
Showcase Your Achievements:When detailing your experience, focus on your achievements rather than just duties. Did you improve processing times or enhance client satisfaction? We want to know how you've made a difference in your previous roles!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Davies
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of Public and Employers Liability claims. Be ready to discuss your previous experience handling similar cases, especially those with a quantum up to £25,000. This will show that you understand the nuances of the role and can hit the ground running.
✨Demonstrate Your Data Skills
Since maintaining accurate data is crucial for this position, be prepared to talk about your experience with case management systems. Share specific examples of how you've used data to manage claims effectively and ensure compliance with client SLAs.
✨Show Off Your Negotiation Skills
Negotiation is key in claims handling, so think of instances where you've successfully negotiated settlements. Highlight your approach and any strategies you used to achieve favourable outcomes, as this will demonstrate your capability in managing claims from inception to settlement.
✨Be Ready for Team Dynamics
Since the role involves attending client review meetings and possibly supervising others, be prepared to discuss your teamwork and leadership experiences. Share how you've collaborated with colleagues or led projects, as this will illustrate your flexibility and ability to work well within a team.
