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- Tasks: Manage Public/Employers Liability claims and ensure high-quality service from start to finish.
- Company: Join a dynamic team at Keoghs, focused on innovation and collaboration.
- Benefits: Enjoy 25 days holiday, health support, and a range of employee perks.
- Other info: Great career growth opportunities in a supportive and connected environment.
- Why this job: Make a real impact by helping clients navigate complex claims with your expertise.
- Qualifications: 5+ years in claims handling with strong communication and negotiation skills.
The predicted salary is between 30000 - 40000 £ per year.
The claims handler will be responsible for managing a caseload of Public / Employers Liability claims up to a reserve value of £50,000. This includes personal injury, product liability and property damage. The handler will manage the claim from inception to settlement pre litigation.
Key Accountabilities
- To pro-actively manage a caseload of Public Liability, Employers Liability, Product Liability & Property Damage claims
- Maintain accurate data on relevant case management system
- Comply with set client SLA’s
- Ensure quality service standards and productivity levels are maintained to a high standard
- Allocate new claims and set strategies
- Carry out supervisory tasks appropriate to level
- Assist with training and mentoring team members
- Undertake appropriate additional tasks provided by the Team Leader
- Attend Client review meetings and assist with client project work where applicable
- Build and maintain excellent relationships with Clients
Working Hours
35 hours per week Monday – Friday 9am – 5pm with 1 unpaid hour for lunch. Primary location for this role is Leeds Office.
Experience, Skills and Qualifications
- Minimum 5 years claims handling experience
- Experience dealing with quantum up to £50k
- Significant experience dealing with complex liability and quantum issues
- Excellent attention to detail
- Strong communication and negotiation skills
- Effectively prioritises workload
- Experience providing training or mentoring and supervising
- Strong Client relationship skills
Our culture is focussed on making Keoghs sustainable and successful for our people and clients, with this our five values are at the heart of everything we do; Keoghs values: We are Connected, We are Dynamic, We are Innovative, We Succeed Together.
Benefits
- Davies Incentive Plan
- 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
- Simply Health Care Cash Plan
- WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
- Death In Service – after 1 years’ service
- Pension Contribution based 5% Employee / 3% Employer
- Employee Resource Groups
- Employee Volunteering Programme
- Cycle to Work Scheme*
- Tech Scheme*
- Season Ticket Loan*
- Gym Flex*
- Access to Online Discount Sites
- Discounted Gourmet Society Membership
- Discounted Tickets for Merlin Attractions nationwide
- Discounts at local retail outlets
*after successfully completing probation
Claims Handler CH4 in Leeds employer: Davies
Contact Detail:
Davies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Handler CH4 in Leeds
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the hunt for a Claims Handler role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of Public and Employers Liability claims. Be ready to discuss your experience with complex liability issues and how you’ve successfully managed claims in the past. Show them you’re the right fit for their team!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values. Check out our website for openings at StudySmarter and see how we embody being Connected, Dynamic, and Innovative. Tailor your application to reflect how you can contribute to our culture!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Mention something specific from your conversation to show you were engaged and are genuinely interested in the role.
We think you need these skills to ace Claims Handler CH4 in Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Claims Handler role. Highlight your experience with Public and Employers Liability claims, and don’t forget to mention any relevant training or mentoring you've done. We want to see how you fit into our dynamic team!
Showcase Your Skills: In your cover letter, showcase your strong communication and negotiation skills. Give us examples of how you've effectively managed complex claims and built relationships with clients. This is your chance to shine!
Be Detail-Oriented: Attention to detail is key in this role. Make sure your application is free from typos and errors. We appreciate a well-organised application that reflects your ability to maintain accurate data on case management systems.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and keep track of it. Plus, you’ll get to see more about our culture and values while you’re at it!
How to prepare for a job interview at Davies
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of Public and Employers Liability claims, especially those involving personal injury and property damage. Be ready to discuss specific cases you've handled, focusing on your approach to managing complex liability issues.
✨Showcase Your Communication Skills
Since strong communication is key in this role, prepare examples that highlight your negotiation skills and how you've built relationships with clients. Practise articulating your thoughts clearly and confidently, as this will demonstrate your ability to maintain excellent client relationships.
✨Demonstrate Your Attention to Detail
Prepare to discuss how you ensure accuracy in your case management. Bring examples of how you've maintained data integrity and complied with client SLAs. This will show that you understand the importance of detail in claims handling.
✨Be Ready to Discuss Team Dynamics
Since mentoring and supervising are part of the role, think about your experience in training others. Be prepared to share how you've contributed to team success and how you can help foster a collaborative environment at the company.