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- Tasks: Support Adjusters in managing complex property claims and ensure smooth progress.
- Company: Davies Group, a fast-growing company in the claims management sector.
- Benefits: 25 days holiday, discounts, well-being support, and professional development opportunities.
- Why this job: Make a real impact in a dynamic environment while developing your career.
- Qualifications: 2 years' experience in property claims management and strong communication skills.
- Other info: Join a diverse team that values initiative and offers excellent growth potential.
The predicted salary is between 30000 - 40000 £ per year.
Davies Group – Loss Adjusting Division
Ready to take the next step in your claims career? At Davies, we’re growing fast — and we’re looking for a confident, proactive Loss Adjuster Technician to join our expanding team. If you thrive in a fast‑paced environment, enjoy problem‑solving, and want to play a key role in managing high‑value property claims, this is your chance to make a real impact.
Your New Role
You’ll be the engine behind our Adjusters, helping to drive exceptional outcomes for clients and customers. Your day-to-day will include:
- Supporting dedicated Adjusters with the proactive management of complex claims
- Managing your own caseload within agreed authority levels
- Handling inbound calls and taking decisive action to support customers, suppliers, and clients
- Reviewing and issuing professional reports
- Resolving queries and complaints with a calm, customer‑focused approach
- Appointing and managing suppliers to keep claims progressing smoothly
- Making outbound calls to keep all parties informed
- Owning associated claim tasks and ensuring nothing falls through the cracks
- Assisting Adjusters with technical decisions under delegated authority
This is a role where you’ll be trusted, empowered, and encouraged to take initiative.
What You’ll Bring to the Role
We’re looking for someone who’s confident, capable, and ready to hit the ground running:
- At least 2 years’ experience in property claims management
- Strong ability to review scopes of work and spot errors or omissions
- Confidence in contributing to claim reserving and reserve movements
- Excellent written and verbal communication
- A proven team player with strong organisational skills
- Competent numeracy, literacy, and IT skills
- A proactive, enthusiastic attitude and a polite, professional phone manner
If you enjoy variety, responsibility, and working with people, you’ll feel right at home here.
Benefits
Davies are committed to being a diverse and inclusive workplace. We welcome candidates of all genders, gender identity and expression, neurodiversity, sexual orientation, disability, physical appearance, body size, race, age, nationality, and belief (or lack thereof). Join us and enjoy our ever-evolving benefits, including but not limited to:
- Reward platform – discounts for over 800 retailers
- 25 days holiday (rising with service)
- Well-being centre
- Recognition programme
- Paid fertility appointments
- Pension - matched contribution at 5%
- Life Assurance (4 x basic salary)
- Development, training, and professional qualification
Hybrid Claims Support Administrator employer: Davies
Contact Detail:
Davies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Claims Support Administrator
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to claims management. We recommend role-playing with a friend or using online resources to boost your confidence and polish your responses.
✨Tip Number 3
Showcase your skills during interviews by sharing specific examples from your past experiences. Highlight how you've successfully managed claims or resolved complex issues to demonstrate your value to potential employers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Hybrid Claims Support Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of Loss Adjuster Technician. Highlight your experience in property claims management and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your problem-solving skills and how you've successfully managed claims in the past. We love a good story!
Show Off Your Communication Skills: Since excellent written communication is key for this role, make sure your application is clear and concise. Avoid jargon and keep it professional yet friendly. We appreciate a good balance of professionalism and personality!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about what we do at Davies!
How to prepare for a job interview at Davies
✨Know Your Claims Inside Out
Before the interview, brush up on your knowledge of property claims management. Be ready to discuss your past experiences and how they relate to the role of a Loss Adjuster Technician. This will show that you’re not just familiar with the basics but can also handle complex situations.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've successfully resolved issues in previous roles. Think about specific cases where your proactive approach made a difference. This is key for demonstrating your ability to manage high-value claims effectively.
✨Communicate Clearly and Confidently
Since this role involves a lot of communication, practice articulating your thoughts clearly. Use mock interviews to refine your verbal skills and ensure you can convey your ideas succinctly. Remember, a calm and professional phone manner is crucial!
✨Demonstrate Team Spirit
Be prepared to discuss how you’ve worked collaboratively in the past. Highlight your organisational skills and how you’ve supported team members. This will show that you’re not just a lone wolf but someone who thrives in a team environment.