Casualty Claims Handler in Humber

Davies are looking to recruit a dedicated Liability Claims Handler to join our growing Casualty team. The role of the Liability Claims Handler is to efficiently handle EL & PL claims for both personal injury and third-party property damage. While not essential, experience of all 3 UK legal jurisdictions would be beneficial as would experience in other areas of claims handling.

The successful candidate will manage an allocated caseload, completing enquiries in relation to policy indemnity, legal liability and quantum, reporting to clients and ensuring that claims are handled proactively in accordance with the handling philosophy of Casualty Claims Solutions and their clients. This exciting opportunity will see the successful candidate working as part of a dedicated team providing a first-class proactive claims handling service to major clients.

What will your day look like:

• Liaison with Insurers, Policyholders and Brokers.
• Investigation of allocated claims from the desk, or via referral to a field adjuster for site investigation where appropriate.
• Obtaining all necessary evidence and relevant documentation.
• Determining appropriate actions for the resolution of the case.
• Preparation of detailed reports, where required, providing advice on policy indemnity, legal liability, quantum and tactics.
• Negotiating settlement where appropriate, within agreed authority limits.
• Corresponding with all parties professionally to proactively progress the case to conclusion.
• Handling all cases in accordance with the clients requirements by referral to documented procedures at all times.
• Maintaining a proper reserve at all times by regular review.
• Keeping updated on any technical changes relevant to your role. This may include participating in training programmes facilitated by the company.

Knowledge and Abilities:

• Experience handling EL (Employers Liability) & PL (Public Liability) claims.
• Experience handling personal injury.
• Experience handling third-party property damage.
• Knowledge of how to value an injury claim.
• Knowledge of reserving philosophies desirable.
• Knowledge of Civil Procedure Rules and the Claims Portal.
• Good communications skills at all levels.
• Excellent customer service.
• The ability to work as part of a team.
• Take responsibility for your own workload.
• Must be able to demonstrate adaptability and flexibility.
• Good planning and organisational skills.
• Strong IT skills.

Benefits:

• Career & Purpose: Davies Innovation Lab, Leadership training programme, Funding for professional qualifications, Thrive at Davies; learning opportunities.
• Environmental & Social: The Davies Foundation, Local charity funding, Pennies To Heaven, Employee Resource Groups, Employee volunteering programme.
• Financial Health: Pension, 5% employee and 5% employer contribution, My Choices at Davies provides; High Street discounts and Financial wellbeing hub, Life assurance: x4, Refer a Friend, Cycle to Work Scheme, Lease car salary sacrifice, Davies Incentive Plan, Enhanced maternity, paternity and adoption pay.
• Mental, Physical & Emotional Wellbeing: Wellbeing centre; move, munch, money & mind focus, Discounts with 100's of UK retailers, EAP; 24/7 confidential helpline, 25 days holiday, increases to 26 days after 5 years and 27 after 10 years, Flexible working, Dress for your day, Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage, Flexible benefits include; holiday purchase plan and an opportunity to purchase health cash plan and BUPA dental plan.

About Davies:

We are a specialist professional services and technology firm, working in partnership with leading insurance, highly regulated and global businesses. We help our clients to manage risk, operate their core business processes, transform and grow. We deliver professional services and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation & risk, customer experience, human capital, digital transformation & change management. Our global team of more than 8,000 professionals operate across ten countries, including the UK & the U.S. Over the past ten years Davies has grown its annual revenues more than 20-fold, investing heavily in research & development, innovation & automation, colleague development, and client service. Today the group serves more than 1,500 insurance, financial services, public sector, and other highly regulated clients.