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- Tasks: Join our team to investigate insurance claims and support experienced professionals.
- Company: Dynamic insurance company focused on career progression and purpose.
- Benefits: Flexible working, leadership training, and generous holiday allowance.
- Other info: Exciting opportunities for professional growth and community involvement.
- Why this job: Make a real impact in investigations while developing your skills.
- Qualifications: Previous investigative and insurance experience required.
The predicted salary is between 30000 - 40000 £ per year.
Exciting New Opportunity – Join Our Insurance Claims Investigation Team! Are you ready to take your investigative skills to the next level? We’re offering a unique opportunity to step into the fascinating world of insurance claims investigation, working alongside experienced professionals and building a career with real purpose and progression. If you have a background in insurance and investigations, and you’re looking for a role that blends analytical thinking with real-world fieldwork, this could be the perfect next step.
Job purpose: Assist in the management of a portfolio of insurance claims by supporting existing Investigators through to the outcome of the case. This is an initial desk-based position that is geared towards a quick progression to a Field Investigators role, so the ability to travel is crucial. Within this process existing skills will be enhanced and further training will be provided where necessary.
What will your day look like:
- Under initial supervision, undertake a range of investigations to include:
- Investigative Planning & Preparation
- Interviewing & Statement Taking
- Evidence Identification, Gathering, Analysis & Presentation
- Reporting & Correspondence Proficiency
- Operate within the agreed structured process of DSI, working in tandem, where appropriate, with other areas of The Davies Group
- Comply with client specific service standards and ensure investigations are conducted within the Company’s guidelines, procedures & protocols
- Be accountable for achieving Key Performance Indicators, as determined by DSI management
- To ensure technical and professional development progress is in accordance with agreed Personal Development Plans (PDP)
- Perform any other appropriate duties, as & when reasonably requested by DSI Management
All Staff are expected to carry out any reasonable instruction given by their Senior Manager, in line with business requirements.
Knowledge and Abilities:
- Previous investigative and insurance experience essential
- Working knowledge of civil & statutory law within investigations
- Working knowledge of evaluating and handling “intelligence”
- Capable of handling sensitive and confidential material
- Applied knowledge in vulnerable customer care
- Willing to commit to professional study
- Clean UK driving licence
Benefits:
- Career & Purpose
- Davies Innovation Lab
- Leadership training programme
- Funding for professional qualifications
- Thrive at Davies; learning opportunities
- Environmental & Social
- The Davies Foundation
- Local charity funding
- Pennies To Heaven
- Employee Resource Groups
- Employee volunteering programme
- Financial Health
- Pension, 5% employee and 5% employer contribution
- My Choices at Davies provides; High Street discounts and Financial wellbeing hub
- Life assurance: x4
- Refer a Friend
- Cycle to Work Scheme
- Lease car salary sacrifice
- Davies Incentive Plan
- Enhanced maternity, paternity and adoption pay
- Mental, Physical & Emotional Wellbeing
- Wellbeing centre; move, munch, money & mind focus
- Discounts with 100's of UK retailers
- EAP; 24/7 confidential helpline
- 25 days holiday, increases to 26 days after 5 years and 27 after 10 years
- Flexible working; hybrid, work from home or join a collaborative office space
- Dress for your day
- Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage
- Flexible benefits include; holiday purchase plan and an opportunity to purchase health cash plan and BUPA dental plan
Special Investigator in Home employer: Davies
Contact Detail:
Davies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Special Investigator in Home
✨Tip Number 1
Network like a pro! Reach out to folks in the insurance and investigative fields. Attend industry events or join online forums. You never know who might have the inside scoop on job openings or can give you a leg up.
✨Tip Number 2
Get your hands dirty with some real-world experience. Volunteer for projects or internships related to investigations. This not only boosts your CV but also shows potential employers that you're serious about diving into the field.
✨Tip Number 3
Prepare for interviews by practising common questions specific to investigations. Think about how your previous experiences relate to the role of a Special Investigator. We want to see your analytical skills shine!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team at StudySmarter.
We think you need these skills to ace Special Investigator in Home
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your investigative and insurance experience. We want to see how your skills match the role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about this opportunity and how your background makes you a perfect fit for our team. Keep it engaging and personal!
Showcase Your Analytical Skills: Since this role involves a lot of analytical thinking, make sure to include examples of how you've used these skills in past roles. We love seeing real-world applications of your expertise!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Davies
✨Know Your Investigative Basics
Brush up on your knowledge of civil and statutory law as it relates to investigations. Be prepared to discuss how your previous experience in insurance and investigations can contribute to the role. This will show that you understand the fundamentals and are ready to hit the ground running.
✨Showcase Your Analytical Skills
During the interview, highlight specific examples where you've successfully gathered, analysed, and presented evidence. Use the STAR method (Situation, Task, Action, Result) to structure your responses, making it clear how your analytical thinking has led to successful outcomes in past investigations.
✨Demonstrate Your People Skills
As a Special Investigator, you'll need to interview clients and handle sensitive information. Prepare to discuss your approach to vulnerable customer care and how you build rapport with individuals during interviews. This will demonstrate your ability to handle delicate situations with empathy and professionalism.
✨Be Ready to Discuss Your Career Goals
Since this role is geared towards progression into fieldwork, be prepared to talk about your career aspirations. Show enthusiasm for the training opportunities available and express your commitment to professional development. This will signal to the interviewers that you're serious about growing within the company.