At a Glance
- Tasks: Handle complex claims and build strong relationships with clients and brokers.
- Company: Join Davies, a leader in loss adjusting with a focus on innovation.
- Benefits: Enjoy competitive pay, flexible working, and extensive professional development opportunities.
- Other info: Access to leadership training, charity funding, and a supportive wellbeing programme.
- Why this job: Make a real difference in people's lives while advancing your career in a dynamic environment.
- Qualifications: 10+ years in adjusting or insurance, with a proven track record in property claims.
The predicted salary is between 60000 - 80000 £ per year.
Joining Davies as our latest Major & Complex Loss Adjuster means that you'll be carrying out the adjustment of High Net Worth, Major Loss and other complex claims including escape of oil. It’s a busy role, with a broad range of responsibilities, but the fundamentals include:
- To handle claims in line with company requirements and particularly the demanding service standards of MCL clients
- To ensure key performance indicator targets are reached and maintained
- To actively progress and control all cases
- Understand and effectively implement Company and individual client procedures
- Ensure technical accuracy of the highest standard and produce reports of highest quality
- Build effective relationships with clients, brokers and policy holders
Training will be provided which will be specific and pertinent to the role but will require knowledge, understanding and capability in the following areas:
- 10 years plus experience within an adjusting company or Insurer, including major losses
- Proven track record of property claims
- Ability to work under pressure in a fast paced and changing environment
- Dependability and persistence are essential
- Flexible approach and adaptable to changing priorities
- Minimum of 2 years’ experience in property claims management
- Ideally experienced in reviewing scopes of work, identifying errors, and missed items
- Ability to add value in claim reserving and reserve movements
- Ability to deliver outcomes in a fast-paced environment
- Capable of effective communication
Have a detailed knowledge of all aspects of Domestic & Commercial claims, processes and be able to interpret and apply policy cover, terms and conditions as appropriate. Have a thorough understanding of the nature of building defects and their causes. Be able to correctly diagnose defects and be able to identify the most appropriate remedial action. Have detailed knowledge of SME claims. Demonstrate a thorough knowledge of all aspects of Contents claims handling. Be familiar with restoration procedures and processes following Fire and Flood and similar related incidents. Proactively direct an investigation appropriate to the circumstances. Demonstrate applied understanding of advanced negotiation skills to achieve settlement at no more than maximum identified figure. Demonstrate applied understanding of the legal principles giving rise to subrogation and achieve successful recoveries. Be able to identify alternative mechanisms for settling claims and consider the impact on indemnity cost. Be able to use concepts, theories and ideas to negotiate and settle claims. Make judgements and tailor existing practice to settle complex cases. Be able to provide in-depth and expert advice to Customers, Clients and other Loss Adjusters. Have a thorough understanding and application of the file review process and identify potential leakage as part of the claims settlement process. Apply creativity to obtain the best solution to the claims settlement for the Client. Be able to undertake investigative interviews on allocated cases. Ensure correspondence both written and verbal is responded to within service standards. Ensure the accuracy of information recorded in the database. Achieve service standards, company and contractual requirements. Adapt to the constantly changing requirements of the department and the company and perform additional tasks as may be required.
Benefits include:
- Career & Purpose
- Davies Innovation Lab
- Leadership training programme
- Funding for professional qualifications
- Thrive at Davies; learning opportunities
- The Davies Foundation
- Local charity funding
- Pennies To Heaven
- Employee Resource Groups
- Employee volunteering programme
- Pension, 5% employee and 5% employer contribution
- My Choices at Davies provides; High Street discounts and Financial wellbeing hub
- Life assurance: x4
- Refer a Friend
- Cycle to Work Scheme
- Lease car salary sacrifice
- Davies Incentive Plan
- Enhanced maternity, paternity and adoption pay
- Wellbeing centre; move, munch, money & mind focus
- Discounts with 100's of UK retailers
- EAP; 24/7 confidential helpline
- 25 days holiday, increases to 26 days after 5 years and 27 after 10 years
- Flexible working
- Dress for your day
- Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage
- Flexible benefits include; holiday purchase plan and an opportunity to purchase health cash plan and BUPA dental plan
StudySmarter Expert Advice🤫
We think this is how you could land Major Complex Loss Adjuster Technical Team in Home
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Davies). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Davies. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Major Complex Loss Adjuster Technical Team in Home
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Davies.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Davies. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Davies
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Davies to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Davies, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Davies's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
