Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Handle claims from start to finish, ensuring top-notch service and resolution.
- Company: Join Davies, a forward-thinking company with a supportive community.
- Benefits: Enjoy flexible working, career development, and a range of health and wellbeing perks.
- Why this job: Make a real impact in a dynamic team while growing your skills.
- Qualifications: Experience in claims handling and a commitment to excellent customer service.
- Other info: Great opportunities for professional growth and a vibrant workplace culture.
The predicted salary is between 28800 - 43200 £ per year.
Department: Claims Management
Employment Type: Permanent - Full Time
Location: Glasgow
Description
Hours: Full-Time, 35 hours per week Monday - Friday. Successful candidates will be expected to attend one of the offices at least once per week, in either Glasgow, Stoke or Leeds.
Davies is on the lookout for Claims Handlers to enhance our growing Casualty team. This role offers a stimulating environment where the selected individual will be joining a committed team, providing a first-class proactive claims handling service to major clients. We at Davies hold in high regard the transferable skills and attributes that you can contribute to the position.
Key Responsibilities
- Liaison: Communicate with Disclosure teams for the various MOD services
- Investigation: Handle allocated claims
- Evidence Gathering: Obtain all relevant evidence and documentation.
- Resolution: Determine appropriate actions to resolve each case.
- Reporting: Prepare detailed reports, advising on legal liability, quantum, and tactics as needed.
- Negotiation: Negotiate settlements within agreed authority limits.
- Professional Correspondence: Maintain proactive communication with all parties involved.
- Adherence to Procedures: Handle cases according to documented procedures and client requirements.
- Reserve Management: Regularly review and maintain proper reserves.
- Continuous Learning: Stay updated on technical changes relevant to your role, including participating in company-facilitated training programs.
Skills, Knowledge & Expertise
Essential:
- Proficiency in managing Claims from cradle to grave.
- Understanding of Civil Procedure Rules and the Claims Portal.
- Commitment to delivering outstanding customer service.
- Collaborative team player.
- Management of personal caseload.
- Demonstrated adaptability and versatility.
Desirable:
- Experience with the investigation of Liability Claims.
- Experience in managing NIHL (Noise Induced Hearing Loss)
- Knowledge of how to value injury claims
- Familiarity with reserving strategies
- Exceptional communication abilities across various levels.
This role is tailored for individuals who are eager to apply their claim handling expertise and are ready to grow within a forward-thinking company. If you possess the essential skills and are looking for a challenging yet rewarding career, Davies welcomes your application.
Values
Davies is a community of outstanding people. We welcome different perspectives, support each other’s ambitions, and grow together. In a fast-changing business environment, we adapt and look ahead. We succeed because we are multi-talented: in the skills of our teams, specialisms, and sector expertise. Working together, we are greater than the sum of our parts.
We are dynamic
We are innovative
We succeed together
We are connected
Job Benefits
Career & Purpose
- Davies Innovation Lab
- Leadership training programme
- Funding for professional qualifications
- Thrive at Davies; learning opportunities
Environmental & Social
- The Davies Foundation
- Local charity funding
- Pennies To Heaven
- Employee Resource Groups
- Employee volunteering programme
Financial Health
- Pension, 5% employee and 5% employer contribution
- My Choices at Davies provides; High Street discounts and Financial wellbeing hub
- Life assurance: x4
- Refer a Friend
- Cycle to Work Scheme
- Lease car salary sacrifice
- Davies Incentive Plan
- Enhanced maternity, paternity and adoption pay
Mental, Physical & Emotional Wellbeing
- Wellbeing centre; move, munch, money & mind focus
- Discounts with 100's of UK retailers
- EAP; 24/7 confidential helpline
- 25 days holiday, increases to 26 days after 5 years and 27 after 10 years
- Flexible working; hybrid, work from home or join a collaborative office space
- Dress for your day
- Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage
- Flexible benefits include; holiday purchase plan and an opportunity to purchase health cash plan and BUPA dental plan
Claims Handler in Glasgow employer: Davies
Contact Detail:
Davies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Handler in Glasgow
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to claims handling. We recommend role-playing with a friend or using mock interview platforms to boost your confidence and refine your responses.
✨Tip Number 3
Showcase your skills during interviews by sharing specific examples of how you've successfully managed claims in the past. Highlight your adaptability and customer service focus to really impress the hiring team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our dynamic team at Davies.
We think you need these skills to ace Claims Handler in Glasgow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights the skills and experiences that match the Claims Handler role. Use keywords from the job description to show we’re on the same page!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share why you’re passionate about claims handling and how your background makes you a perfect fit for our team at Davies.
Showcase Your Communication Skills: As a Claims Handler, communication is key. In your application, demonstrate your ability to convey information clearly and effectively, just like you would in the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Davies
✨Know Your Claims Inside Out
Before the interview, brush up on your knowledge of claims handling from cradle to grave. Be ready to discuss specific cases you've managed and how you navigated through the Civil Procedure Rules and the Claims Portal. This will show that you're not just familiar with the process but can also apply it effectively.
✨Showcase Your Communication Skills
As a Claims Handler, communication is key. Prepare examples of how you've maintained proactive communication with clients and colleagues in past roles. Think about times when your communication helped resolve a complex issue or improved client satisfaction.
✨Demonstrate Your Problem-Solving Abilities
Be ready to discuss how you've approached evidence gathering and case resolution in previous positions. Highlight your ability to negotiate settlements and make decisions based on legal liability and quantum. This will demonstrate your analytical skills and your commitment to delivering outstanding customer service.
✨Emphasise Your Team Spirit
Davies values collaboration, so be prepared to talk about your experience as a team player. Share instances where you've worked closely with others to achieve a common goal, especially in a fast-paced environment. This will show that you align with their values and are ready to contribute to their dynamic team.
