At a Glance
- Tasks: Support pre-litigation teams with claims handling and administrative tasks.
- Company: Join a leading legal firm in Leeds with a supportive environment.
- Benefits: Permanent full-time role with competitive salary and career growth.
- Other info: Dynamic team atmosphere with opportunities for training and development.
- Why this job: Gain valuable experience in the legal field while making a difference.
- Qualifications: 12 months of admin or claims support experience required.
The predicted salary is between 22000 - 28000 £ per year.
The Pre-litigation File Handling Assistant will undertake a variety of tasks to support the pre-lit casualty claims handling teams.
Key Accountabilities
- To pro-actively assist the pre-lit teams with a variety of tasks including:
- Monitoring MOJ Portal
- Monitoring inboxes
- Maintaining, reviewing and actioning spreadsheets
- Completing new claim actions
- Actioning CRU post and ownership of CRU tasks
- Completing chaser tasks on files to support the claims handlers via telephone and email
- Raising low value payments
- Assisting with training as and when required
- Onboarding run-off work on various projects
- Undertaking appropriate additional tasks provided by the Team Leader/DBUD
- Maintain accurate data on relevant case management system
- Comply with set client SLA’s
- Ensure quality service standards and productivity levels are maintained to a high standard
Experience, Skills and Qualifications
- 12 months relevant admin / claims support experience
- Excellent attention to detail
- Strong organisational skills
- Good communication
File Handling Assistant employer: Davies
Contact Detail:
Davies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land File Handling Assistant
✨Tip Number 1
Network like a pro! Reach out to people in the legal field, especially those working in claims handling. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by practising common questions related to file handling and claims support. We recommend role-playing with a friend or using online resources to boost your confidence.
✨Tip Number 3
Showcase your organisational skills! Bring examples of how you've managed tasks or projects in the past. This will help you stand out as someone who can handle the demands of a File Handling Assistant.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace File Handling Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant admin and claims support experience. We want to see how your skills match the role, so don’t be shy about showcasing your attention to detail and organisational prowess!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the File Handling Assistant role. We love seeing enthusiasm, so let us know what excites you about working with our pre-litigation teams.
Showcase Your Communication Skills: Since the role involves liaising via telephone and email, make sure your written application reflects your strong communication skills. Keep it clear, concise, and professional – we’re all about quality service standards!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join the StudySmarter team!
How to prepare for a job interview at Davies
✨Know Your Stuff
Make sure you understand the role of a File Handling Assistant inside out. Familiarise yourself with the key tasks mentioned in the job description, like monitoring the MOJ Portal and handling spreadsheets. This will show that you're genuinely interested and prepared.
✨Show Off Your Skills
Highlight your relevant admin or claims support experience during the interview. Be ready to share specific examples of how you've demonstrated strong organisational skills and attention to detail in previous roles. This will help the interviewer see how you can add value to their team.
✨Practice Makes Perfect
Rehearse common interview questions related to communication and teamwork. Think about scenarios where you've had to assist others or manage multiple tasks at once. Practising your responses will help you feel more confident and articulate during the actual interview.
✨Ask Smart Questions
Prepare a few thoughtful questions to ask at the end of the interview. Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows that you're engaged and serious about the position, plus it gives you valuable insights into the company culture.