This role offers an excellent opportunity to investigate Complex credit hire claims. The role of the File Handler is to carry out complex & technical investigations on claims submitted from a specific opponent. These claims will be pre-litigated claims with a value over £25,000.
Benefits:
- 25 days holiday per year which increases with level of service(opportunity to buy & sell 3 days)
- Simply Health Care Cash Plan
- Gym flex*
- Access to Online Discount Sites
Key Accountabilities
Review and analysis of files throughout the life of the case, and in accordance with the client guidelines
Develop and maintain client relationships, always keeping the client at the heart of every decision
Formulating an initial strategy whilst assessing all intel and KYO strategies
Undertaking telephone negotiations with third party Solicitors
Liaising with the insured where necessary
Ensuring ‘actions’ are carried out as per the task list within the Case Management System
Accurately completing management information processes (MI)
Feedback successful “kick outs” to the pre proceedings handlers as well as clients via outcome reports
Ensuring all files are kept within ISO 9001 guidelines
To ensure compliance with the SRA Standards and Regulations
Adhere to the Keoghs Values
Ability to work in target driven environment
Experience, Skills and Qualifications
Education - at least 5 GCSEs or equivalent are essential and a degree / LPC is preferable
Ability to use own initiative
Ability to plan and prioritise workloads
Excellent listening and verbal communication skills
Good telephone negotiation skills
Ability to follow work processes and keep to Strategy
Ability to recognise when sensitivity and tact are required
Ability to make decisions
Ability to remain calm under pressure
Good IT skills including Word, Outlook, and experience of a Case Management System preferred
Adhere to the Keoghs Values
Desirable:
Experience of handling PI claims
Knowledge of how to handle cases where indemnity may be an issue
Benefits
- 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
- Simply Health Care Cash Plan
- WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
- Death In Service – after 1 years’ service
- Pension Contribution based 5% Employee / 3% Employer
- Cycle to Work Scheme*
- Tech Scheme*
- Season Ticket Loan*
- Gym Flex*
- Access to Online Discount Sites
- Discounted Gourmet Society Membership
- Discounted Tickets for Merlin Attractions nationwide
- Discounts at local retail outlets
File Handler Pre Litigated Complex employer: Davies
Join a dynamic and supportive team in London, where your career as a Crime & Regulatory Paralegal will flourish. With hands-on exposure to complex cases and the opportunity to learn from leading experts, you'll benefit from a culture that prioritises professional growth and well-being, alongside competitive perks like a generous holiday allowance and health support services. This is not just a job; it's a chance to build a meaningful and rewarding legal career in a highly respected field.
