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- Tasks: Manage fraud cases from litigation to resolution, ensuring strategic excellence.
- Company: Join the UK's largest counter-fraud team, committed to legal excellence and innovation.
- Benefits: Enjoy 25 days holiday, private medical insurance, and flexible working options.
- Why this job: Shape the future of counter-fraud efforts while developing your legal career in a supportive environment.
- Qualifications: Experience in civil litigation claims handling or relevant qualifications is essential.
- Other info: Flexible working with at least one day in the office weekly; based in Bolton.
The predicted salary is between 36000 - 60000 £ per year.
Counter Fraud Litigated File Handler
Application Deadline: 12 February 2026
Department: Legal
Employment Type: Permanent – Full Time
Location: Bolton
Description
We are looking for ambitious, driven candidates who are looking to join a dynamic, exciting and collaborative division in order to take the next step in their legal career. We have a great opportunity for an experienced, litigated File Handler to join our team. Whilst our counter-fraud team is the largest and longest-established in the UK, we don’t do stuffy and formal; we are down to earth and enjoy the delivery of legal excellence. We are incredibly proud of our reputation and of the work we do with our clients in defeating dishonest motor claims and developing strategies and to identify and prevent new and emerging risks. We seek like-minded candidates who want to join us in this exciting and important work and to develop and further their careers with us.
The NDA File Handler role involves working within a team of fraud specialists and legal support staff. The File Handler will run a caseload of Litigated RTA suspected fraud files on behalf of a cross section of insurance clients, working closely with sophisticated claims handlers acting without any Delegated Authority. The successful candidate will work in close conjunction with the relevant Lead Lawyer so to achieve the best possible results in a commercially sound manner. The role requires both an ability to follow defined processes and a forensic and analytical approach to dealing with evidence. In addition, a high level of commercial awareness is essential. A key element of this role is decision making, to be reached within a set timeframe in accordance with the case strategy and within the best interests of the client.
The NDA File Handler will work with strategic foresight so to ensure all litigation and opportunities are taken in order to work towards shaping the future of the counter-fraud arena. The caseload will consist of a range of suspected fraudulent insurance claims consisting of the following types of claim:
- Bogus Passenger
- Staged/Contrived
- Fraudulent Exaggeration
- Induced accidents
- Low Speed Impact
- Late Notification Claims
- Credit Hire Fraud
- MIB
- Linked & Organised Crime
Key Responsibilities
It will be the responsibility of the NDA File Handler to run fraud cases from the point of litigation through to the resolution of the case.
Responsibilities in case management include, but not limited to:
Strategic Excellence
- Detailed review and analysis of evidence throughout the life of the case
- Setting and agreeing the case strategy on files with clients, ensuring adherence to any KYO or generic strategies that may be put in place by Lead Lawyer and Technical Leads
- Adhering to all work type process stages
- Identifying strategic litigation opportunities and complex cases when appropriate
- Identifying client trends and any opportunities to raise profile with clients
Client Excellence
- Handling files in accordance with agreed client guidelines on a non-delegated basis
- Ensuring maximum client satisfaction on each case
- Ensuring accurate and timely completion of all client and internal MI
- Achieving both client and internal KPIs
Technical excellence
- Reporting to Insurer client throughout the lifetime of the claim
- Liaising with all appropriate involvements on the case in order to carry out agreed investigations to meet the set strategy
- Compliance with all procedural and investigative deadlines
- Achieving, the best result in litigation – protecting the client’s position in relation to proceedings, ensuring full compliance with the court timetable utilising procedural tactical advantages where possible. Undertaking advocacy where required and cost-effective to do so
- Dealing pro-actively and achieving the best results with the case investigations and strategy from receipt until point of resolution
- Delegating tasks as appropriate to assistants to take the case forward
- Timely and accurate maintenance of all Case Management Systems from opening to closure
- Adherence to file management policies
- Complying with the SRA Standards & Regulations
Financial Excellence
- Be commercially aware, by working in an efficient and effective manner
- Commercial awareness so as to retain profitability
- Achieve financial targets
- Ensure timely and accurate billing
Cultural Excellence
- Adhere to our Values
Working Hours
35 hours per week
Monday – Friday 9am – 5pm with 1 unpaid hour for lunch
Primary location for this role is Bolton, Parklands Office
We are agile workers with attendance at our offices at least 1 day a week
Skills, Knowledge and Expertise
- Experience in civil litigation claims handling / as a legal File Handler or suitably qualified (ILEX, LPC etc.)
- Qualified solicitor / CILEX with necessary practice rights is desirable however not essential
- Experience in handling linked and organised fraud is desirable however not essential
- Experience of handling RTA pre-litigated and / or litigated caseload
- An understanding of insurance litigation practice and processes together with indemnity principles
- Knowledge of the litigation process / working knowledge of the CPR
- Good advocacy skills
- Good client care skills and evidence of working to client guidelines
- High level of analytical skills
- Excellent listening, verbal and written communication skills
- Ability to prioritise work, keep to deadlines and work under pressure
- Ability to anticipate problems and identify solutions
- Experience of time recording and billing systems
- Excellent IT Skills
Benefits
- Davies Incentive Plan
- 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
- Family Cover Private Medical Insurance (Bupa) – will automatically be at single cover level but can opt into family option within first month of joining.
- Simply Health Care Cash Plan
- WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
- Death in Service
- Critical Illness Cover
- PHI/Income Protection (Private health insurance)
- Pension Contribution based 5% Employee / 3% Employer
- Employee Resource Groups
- Employee Volunteering Programme
- Cycle to Work Scheme*
- Tech Scheme*
- Season Ticket Loan*
- Gym Flex*
- Access to Online Discount Sites
- Discounted Gourmet Society Membership
- Discounted Tickets for Merlin Attractions nationwide
- Discounts at local retail outlets
* after successfully completing probation
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Counter Fraud Litigated File Handler employer: Davies
Contact Detail:
Davies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Counter Fraud Litigated File Handler
✨Tip Number 1
Familiarise yourself with the latest trends in counter-fraud strategies, especially those related to motor claims. This knowledge will not only help you during interviews but also demonstrate your commitment to staying ahead in the field.
✨Tip Number 2
Network with professionals in the insurance and legal sectors, particularly those involved in fraud prevention. Attend relevant events or join online forums to connect with potential colleagues and gain insights into the role.
✨Tip Number 3
Prepare to discuss specific cases or scenarios where you've successfully managed litigated files or identified fraud. Real-life examples will showcase your analytical skills and decision-making abilities, which are crucial for this position.
✨Tip Number 4
Understand the key performance indicators (KPIs) relevant to the role and think about how you can meet or exceed them. Being able to articulate your approach to achieving these targets will set you apart from other candidates.
We think you need these skills to ace Counter Fraud Litigated File Handler
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Counter Fraud Litigated File Handler position. Familiarise yourself with the key tasks such as managing fraud cases, strategic excellence, and client care.
Tailor Your CV: Customise your CV to highlight relevant experience in civil litigation claims handling, particularly any work related to fraud cases. Emphasise your analytical skills and ability to manage caseloads effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for combating fraud and your understanding of the insurance litigation landscape. Mention specific experiences that align with the job description and demonstrate your problem-solving abilities.
Highlight Relevant Skills: In your application, be sure to highlight skills that are crucial for the role, such as strong advocacy skills, excellent communication, and the ability to work under pressure. Provide examples of how you've successfully used these skills in past roles.
How to prepare for a job interview at Davies
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Counter Fraud Litigated File Handler. Familiarise yourself with the types of cases you'll be handling, such as bogus passenger claims and staged accidents. This knowledge will help you demonstrate your suitability for the role.
✨Showcase Your Analytical Skills
Since the role requires a forensic and analytical approach to evidence, prepare examples from your past experience where you've successfully analysed complex information. Be ready to discuss how you identify trends and make strategic decisions based on your findings.
✨Demonstrate Client Care Excellence
Client satisfaction is key in this role. Think of instances where you've gone above and beyond for clients or improved client relationships. Highlight your communication skills and how you manage expectations effectively.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and decision-making under pressure. Prepare for hypothetical scenarios related to fraud cases and think through your responses, focusing on how you would apply your legal knowledge and strategic thinking.
