Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage your own fixed recoverable costs cases and negotiate settlements.
- Company: Join Keoghs, a leading firm in the insurance sector, based in Manchester.
- Benefits: Enjoy 25 days holiday, health support, and discounts on local attractions.
- Why this job: Gain valuable client interaction and develop negotiation skills in a supportive environment.
- Qualifications: 3 GCSEs at grade C or above, plus experience in a similar role.
- Other info: Opportunity for career growth with a focus on wellbeing and work-life balance.
The predicted salary is between 28800 - 43200 £ per year.
Costs NegotiatorDepartment: Legal
Employment Type: Permanent – Full Time
Location: Bolton
DescriptionManaging a reduced caseload to review, assess and negotiate settlement of costs matters and deal with all procedural aspects and pleadings until settlement or assessment of costs. To provide costs advice to clients and the main teams, and to negotiate costs on a variety of matters delivering savings for our clients. Supervising, mentoring and coaching others through the Competency matrix
It is important that the job holder can quickly review files & formulate initial costs strategy, provide comprehensive advice to clients, commence early telephone negotiations with other side and liaise, as required, with Insurers throughout the life of the file. You need to be able to build strong working relationships with both your colleagues in Costs and with the wider business. Strong decision making in order to give clear directions to supervisees and in own problem cases
Key Responsibilities
Responsible for management of own caseload using in-house case management system including timely and accurate maintenance of the system along with billing and management information – ensuring completeness of records to aid business decision making.
Reviewing, advising and negotiating end of life costs claimed, including drafting Points of Dispute and considering and responding to replies.
Responsible for achieving a daily chargeable hour target, managing workload to meet service level agreements and critical dates.
Delegation of tasks where available and appropriate to other members of the team.
Reviewing files, including strategy setting and identifying strengths and weaknesses and preparing a document to reflect this.
Supervising and coaching others through the competency matrix
Preparing cost strategy reports, updating through the life of the case.
Provide written updates by email or letter to clients detailing case activity to ensure that they receive up to date and accurate information about progress when requested.
Undertaking periodic reviews of files in line with Client requirements.
Negotiating costs advantageous to our clients.
Dealing with correspondence and telephone calls.
Meeting agreed performance targets.
Drafting relevant applications and/or opposing applications Instruct Counsel or Costs Lawyer to attend Detailed Assessment or alternatively conduct own advocacy.
Working Hours: 35 hours per week Monday – Friday 9am – 5pm with 1 unpaid hour for lunch. Primary location for this role is Bolton.
Skills, Knowledge & Expertise
Experience of negotiating costs, including preparing points of dispute, considering replies proceeding cases to PA and DA.
Good standard of education – 3 GCSE\’s grade C or above or equivalent, including maths and English
Strong communication skills, both written and verbal including previous experience of client liaison.
Good telephone negotiation skills
Previous experience of handling own caseload, and meeting service level agreements and key performance indicators.
Ability to use own initiative.
Ability to plan and prioritise workloads.
Excellent listening skills.
Ability to make decisions.
Ability to remain calm under pressure.
Ability to act as part of a team.
Proficient IT skills.
Desirable:
Education – Degree and/or LPC and/or ALCD or equivalent. Conducted own advocacy.
Job Benefits
25 days holiday per year which increases with level of service(opportunity to buy & sell 3 days)
Family Cover Private Medical Insurance ( Bupa) – will automatically be at single cover level but can opt into family option within first month of joining.
Simply Health Care Cash Plan
WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
Death in Service
Critical Illness Cover
PHI/Income Protection ( Private health insurance)
Pension Contribution based 5% Employee / 3% Employer
Cycle to Work Scheme*
Tech Scheme*
Season Ticket Loan*
Gym Flex*
Access to Online Discount Sites
Discounted Gourmet Society Membership
Discounted Tickets for Merlin Attractions nationwide
Discounts at local retail outlets
*after successfully completing probation
#J-18808-Ljbffr
Costs Negotiator employer: Davies
Contact Detail:
Davies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Costs Negotiator
✨Tip Number 1
Familiarise yourself with the Detailed Assessment process and Cost Case Laws. This knowledge will not only help you in interviews but also demonstrate your commitment to understanding the role of a Costs Negotiator.
✨Tip Number 2
Network with professionals in the legal and insurance sectors, especially those who have experience as Costs Negotiators. Engaging in conversations can provide insights into the role and may even lead to referrals.
✨Tip Number 3
Prepare for potential interview scenarios by practising your negotiation skills. Role-playing common negotiation situations can help you articulate your strategies and showcase your ability to handle disputes effectively.
✨Tip Number 4
Research Keoghs and their values thoroughly. Understanding the company culture and aligning your responses during interviews with their values can significantly enhance your chances of making a positive impression.
We think you need these skills to ace Costs Negotiator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in costs negotiation and client liaison. Use specific examples that demonstrate your understanding of the Detailed Assessment process and your ability to manage a caseload.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the Costs Negotiator role at Keoghs. Mention how your skills align with their requirements, particularly your experience in preparing Points of Dispute and negotiating costs.
Showcase Relevant Skills: Emphasise your IT proficiency and communication skills in both your CV and cover letter. Provide examples of how you've used these skills in previous roles to achieve performance targets or improve processes.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a role that involves managing costs and documentation.
How to prepare for a job interview at Davies
✨Know Your Costs
Familiarise yourself with the key aspects of costs negotiation, including the Detailed Assessment process and relevant Cost Case Laws. Being able to discuss these topics confidently will demonstrate your expertise and understanding of the role.
✨Showcase Your Communication Skills
As a Costs Negotiator, you'll need excellent verbal communication skills. Prepare to discuss how you've effectively liaised with clients in the past, and be ready to showcase your ability to negotiate and resolve disputes.
✨Demonstrate Your Analytical Skills
Be prepared to talk about your experience in analysing costs and preparing cost strategy reports. Highlight any specific examples where your analysis led to successful outcomes, as this will show your capability in managing your own caseload.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your decision-making and prioritisation skills. Think of examples from your previous roles where you had to remain calm under pressure and make quick decisions, as this will illustrate your ability to handle the demands of the job.
