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- Tasks: Be the first point of contact for clients and manage their claims effectively.
- Company: Join Davies, a leading company in the property claims sector.
- Benefits: Enjoy flexible working, training opportunities, and a comprehensive wellbeing programme.
- Other info: Hybrid role offering a dynamic work environment and growth potential.
- Why this job: Make a real difference by providing excellent customer service and support.
- Qualifications: Proactive, detail-oriented, with strong communication skills.
The predicted salary is between 25000 - 32000 £ per year.
Davies is looking for a Claims Handler to join the Property team in Stoke-on-Trent. This hybrid position involves being the first point of contact for clients, managing claims, and ensuring excellent customer service. You'll liaise with various stakeholders, analyze policies, and keep clients informed about their claims.
Benefits include:
- Training opportunities
- Flexible working arrangements
- A comprehensive wellbeing program
The ideal candidate is proactive, detail-oriented, and possesses strong communication skills.
Claims Handler — Hybrid Role | Customer‑Focused employer: Davies
Contact Detail:
Davies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Handler — Hybrid Role | Customer‑Focused
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to claims handling. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Show off your customer service skills during interviews! Share specific examples of how you've gone above and beyond for clients in the past. This will demonstrate your proactive approach and attention to detail.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team.
We think you need these skills to ace Claims Handler — Hybrid Role | Customer‑Focused
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the Claims Handler role. We want to see how your background aligns with our customer-focused approach!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about claims handling and how you can contribute to our Property team. Keep it engaging and personal!
Showcase Your Communication Skills: As a Claims Handler, strong communication is key. In your application, give examples of how you've effectively communicated with clients or stakeholders in the past. We love seeing those skills in action!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Davies
✨Know Your Claims Inside Out
Before the interview, make sure you understand the claims process thoroughly. Familiarise yourself with common types of claims and the specific policies relevant to the role. This will help you demonstrate your knowledge and show that you're proactive.
✨Showcase Your Customer Service Skills
Since this role is customer-focused, prepare examples from your past experiences where you've provided excellent customer service. Think about how you handled difficult situations and what steps you took to ensure client satisfaction.
✨Communicate Clearly and Confidently
Strong communication skills are key for a Claims Handler. Practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend to get comfortable with discussing your experiences and answering questions.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your interest in the position and helps you gauge if it's the right fit for you.