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- Tasks: Manage pre-litigated motor claims and support team members in a dynamic environment.
- Company: Join Keoghs, a leading firm focused on innovative claims management solutions.
- Benefits: Enjoy hybrid working, 25 days holiday, health plans, and various discounts.
- Why this job: Be part of a supportive culture that values sustainability and teamwork.
- Qualifications: Experience in RTA handling and strong communication skills are essential.
- Other info: Opportunity for mentorship and professional growth in a collaborative setting.
The predicted salary is between 36000 - 60000 £ per year.
Claims Handler CH2
Department: Claims Management
Employment Type: Permanent – Full Time
Location: Bolton
Description
Key Accountabilities
• Identify cases suitable for early litigation with high prospects of success and low risk.
• Support the delivery of high levels of service and productivity.
• Collaborate with colleagues to ensure consistent service quality.
• Input and maintain accurate data.
• Communicate effectively with clients.
• Mentor, train, and serve as the technical referral point for team members.
Working Hours
Experience, Skills and Qualifications
• Full claim cycle experience, including initial quantum assessment, liability investigation, and settlement negotiation.
• Proficiency in Microsoft Word, Excel, and email.
• Customer service experience.
• Excellent attention to detail, negotiation, communication, and organisational skills.
• Ability to mentor and support new starters.
Desirable: Litigation claims handling, knowledge of Loss of Use/Loss of Standing Charge, mentoring junior team members.
Values
We are connected
We are dynamic
We are innovative
We succeed together
Benefits
- Davies Incentive Plan
- 25 days holiday per year, increasing with service (option to buy & sell 3 days)
- Simply Health Care Cash Plan
- WeCare – 24/7 online GP, mental health support, and wellbeing resources
- Death In Service – after 1 year of service
- Pension Contribution: 5% Employee / 3% Employer
- Cycle to Work Scheme*
- Tech Scheme*
- Season Ticket Loan*
- Gym Flex*
- Access to Online Discount Sites
- Discounted Gourmet Society Membership
- Discounted tickets for Merlin Attractions nationwide
- Discounts at local retail outlets
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Claims Handler CH2 employer: Davies
Contact Detail:
Davies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Handler CH2
✨Tip Number 1
Familiarise yourself with the MOJ/OIC claims process, as this is crucial for the role. Understanding the nuances of pre-litigated motor claims will give you an edge during discussions with the hiring team.
✨Tip Number 2
Highlight your customer service experience in conversations or interviews. Being able to demonstrate effective communication and client management skills will resonate well with the values of the company.
✨Tip Number 3
Prepare to discuss specific examples of how you've managed complex claims in the past. This will showcase your ability to handle high-value matters and your understanding of the full claims cycle.
✨Tip Number 4
If you have mentoring experience, be ready to talk about it. The role involves supporting new starters, so demonstrating your ability to train and guide others will be a significant plus.
We think you need these skills to ace Claims Handler CH2
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Claims Handler CH2 position. Understand the key accountabilities and required skills, especially focusing on ULR RTA handling experience and full claim cycle knowledge.
Tailor Your CV: Customise your CV to highlight relevant experience in managing pre-litigated motor claims. Emphasise your customer service skills, attention to detail, and any mentoring experience you have, as these are crucial for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and how your background aligns with the company's values. Mention specific experiences that demonstrate your ability to manage claims effectively and support team members.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail, which is vital for this role.
How to prepare for a job interview at Davies
✨Know Your Claims
Familiarise yourself with the specifics of pre-litigated motor claims, especially those up to £25k. Be prepared to discuss your experience with MOJ/OIC claims handling and how you've successfully managed similar cases in the past.
✨Demonstrate Communication Skills
Effective communication is key in this role. Prepare examples of how you've communicated with clients and colleagues in previous positions, highlighting your ability to convey complex information clearly and concisely.
✨Showcase Your Mentoring Experience
Since mentoring is a part of the job, think of instances where you've trained or supported new team members. Be ready to explain your approach to mentoring and how it has positively impacted your team.
✨Highlight Attention to Detail
Attention to detail is crucial for managing claims accurately. Prepare to discuss how you ensure accuracy in your work, perhaps by sharing specific examples of how your attention to detail has led to successful outcomes in previous roles.
