Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Handle claims, communicate with clients, and negotiate settlements in a dynamic environment.
- Company: Join Davies, a forward-thinking company dedicated to providing excellent claims management services.
- Benefits: Enjoy hybrid work options, continuous training, and a supportive team culture.
- Why this job: This role offers growth opportunities and the chance to make a real impact in claims handling.
- Qualifications: Experience in managing claims and knowledge of civil procedure rules are essential.
- Other info: Ideal for those looking to develop their skills in a collaborative setting.
The predicted salary is between 28800 - 43200 £ per year.
Claims Handler
Department: Claims Management
Employment Type: Permanent – Full Time
Location: Birmingham
Reporting To: Derek Harley
Description
Hours: Full-Time, 35 hours per week, Monday – Friday.
Location: Hybrid, with one day a week at our company premises in Stoke-on-Trent or Glasgow.
Davies is seeking Claims Handlers to join our growing Casualty team. This role offers an engaging environment where you will provide first-class proactive claims handling services to major clients.
Key Responsibilities
- Liaison: Communicate effectively with insurers, policyholders, and brokers.
- Investigation: Manage allocated claims, either from your desk or by referring them to a field adjuster for on-site investigation when necessary.
- Evidence Gathering: Collect all relevant evidence and documentation.
- Resolution: Determine appropriate actions to resolve each case.
- Reporting: Prepare detailed reports advising on policy indemnity, legal liability, quantum, and tactics as needed.
- Negotiation: Negotiate settlements within your authority limits.
- Professional Correspondence: Maintain proactive communication with all involved parties.
- Adherence to Procedures: Handle cases according to documented procedures and client requirements.
- Reserve Management: Regularly review and maintain appropriate reserves.
- Continuous Learning: Keep updated on technical changes relevant to your role, including participating in company training programs.
Skills, Knowledge & Expertise
Essential:
- Experience managing Claims from start to finish.
- Experience investigating Liability Claims.
- Knowledge of valuing injury claims.
- Understanding of Civil Procedure Rules and the Claims Portal.
- Commitment to delivering excellent customer service.
- Team player with collaborative skills.
- Ability to manage personal caseloads.
- Adaptability and versatility.
Desirable:
- Experience managing Noise Induced Hearing Loss claims.
- Knowledge of reserving strategies.
- Strong communication skills across various levels.
This role is ideal for individuals eager to apply their claims handling expertise and grow within a forward-thinking company. If you possess the essential skills and seek a challenging yet rewarding career, Davies welcomes your application.
#J-18808-Ljbffr
Claims Handler employer: Davies
Contact Detail:
Davies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Handler
✨Tip Number 1
Familiarise yourself with the specific types of claims you'll be handling, especially Liability Claims. Understanding the nuances of these claims will not only boost your confidence but also demonstrate your expertise during interviews.
✨Tip Number 2
Brush up on your negotiation skills. Since the role involves negotiating settlements, being able to articulate your points clearly and persuasively can set you apart from other candidates.
✨Tip Number 3
Network with professionals in the insurance and claims industry. Engaging with others in the field can provide insights into the company culture at Davies and may even lead to referrals.
✨Tip Number 4
Stay updated on the latest changes in Civil Procedure Rules and the Claims Portal. Showing that you're proactive about continuous learning can impress potential employers and highlight your commitment to the role.
We think you need these skills to ace Claims Handler
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in managing claims from start to finish. Include specific examples of your work with liability claims and any relevant knowledge of civil procedure rules.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and your commitment to excellent customer service. Mention your ability to negotiate settlements and your experience with evidence gathering.
Highlight Relevant Skills: In your application, emphasise your collaborative skills and adaptability. Mention any experience you have with Noise Induced Hearing Loss claims or reserving strategies, as these are desirable for the position.
Proofread Your Application: Before submitting, carefully proofread your application for any errors. Ensure that your communication is professional and clear, reflecting the proactive approach expected in the role.
How to prepare for a job interview at Davies
✨Showcase Your Claims Experience
Be prepared to discuss your previous experience managing claims from start to finish. Highlight specific cases you've handled, particularly those involving liability claims, as this will demonstrate your expertise and suitability for the role.
✨Demonstrate Strong Communication Skills
Since the role involves liaising with insurers, policyholders, and brokers, it's crucial to showcase your communication skills. Practice articulating your thoughts clearly and confidently, and be ready to provide examples of how you've effectively communicated in past roles.
✨Understand the Legal Framework
Familiarise yourself with the Civil Procedure Rules and the Claims Portal. Being able to discuss these topics during the interview will show that you have a solid understanding of the legal aspects of claims handling, which is essential for the position.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions where you may need to demonstrate your problem-solving and negotiation skills. Think of examples where you've successfully resolved claims or negotiated settlements, and be ready to explain your thought process and the outcomes.
