Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support and optimise key systems, driving automation and AI transformation.
- Company: Join a leading organisation shaping technology across multiple business units.
- Benefits: Competitive salary, flexible working, and opportunities for professional growth.
- Why this job: Make a real impact by enhancing critical platforms in a dynamic environment.
- Qualifications: Experience in business systems analysis and strong communication skills required.
- Other info: Collaborative culture with excellent career advancement opportunities.
The predicted salary is between 55000 - 65000 £ per year.
The Business Systems Analyst will play a pivotal role in supporting and optimising the organisation’s key systems applications, shaping long-term technology direction across multiple business units. This role requires a highly experienced professional with deep expertise in business systems analysis. This position provides expert guidance to senior stakeholders, drives automation and AI‑enabled transformation, and ensures that critical platforms meet current and future organisational needs in a highly regulated environment.
Key Responsibilities
- Systems Support and Optimisation
- Lead the support for key applications, ensuring system performance, reliability, and alignment with business requirements.
- Lead troubleshooting and resolution of complex system issues, working collaboratively with internal teams and external vendors.
- Regularly review and optimise applications to improve functionality, efficiency, and user experience.
- Accountable for the lifecycle management of core platforms and demonstrate via setting the direction through ownership of application roadmaps.
- Drive AI and automation ideas through to delivery with an outcome of application process efficiencies.
- Requirements Analysis and Documentation
- Work closely with stakeholders to elicit, analyse, and document detailed business and technical requirements.
- Translate business needs into system enhancements, configurations, and process improvements.
- Record and report regularly on the progress of all owned initiatives.
- Develop innovative solutions to unique business challenges.
- Ability to deal with complex, often ambiguous problems where precedent may not exist.
- Vendor Management
- Act as the subject matter expert (SME) for application vendors, ensuring effective operation and continuous improvement.
- Lead upgrades, migrations, and integrations, ensuring minimal disruption to business operations.
- Collaborate with Asta departments to support adoption and reporting requirements through robust application management.
- Project Collaboration and Delivery
- Partner with project teams (internal and external) to deliver module-related deployments, ensuring alignment with business objectives.
- Contribute to system design, testing, implementation, and post-implementation support.
- Be recognised as an IT SME through close collaboration with our wider colleagues in IT (Infrastructure and Service Management), Data (BI) and Change.
- Stakeholder Engagement
- Build strong partnering relationships with internal stakeholders to understand their needs and priorities.
- Be able to influence senior stakeholders and help shape decision‑making on technology strategy, operational efficiency, and risk.
- Demonstrate strong communication skills with our business colleagues to ensure competing business priorities are managed effectively.
- Provide training and support to end-users, ensuring they can utilise systems effectively.
- Risk and Compliance
- Accountable for embedding risk, security, and compliance considerations into system architecture and operational workflows.
- Ensures that all core applications meet regulatory and audit expectations, proactively identifying risks and advising senior leadership on mitigation strategies.
- Ensure data integrity and system reliability across their IT applications.
- Maintain documentation for all supported systems, including processes, configurations, and user guides.
Skills, Knowledge & Expertise
- Excellent Communication Skills: Exceptional verbal and written communication abilities, capable of conveying complex technical concepts in a clear and concise manner to non-technical stakeholders.
- Finance/Risk Applications Expertise: Experience with Sun or other Finance applications and Risk GRC applications is highly desirable.
- Professionalism and Stakeholder Management: A confident and professional approach, with proven experience engaging and collaborating effectively with senior stakeholders and departments within Asta and its managed syndicates.
- Team Collaboration and Efficiency: A proactive team player with a strong commitment to achieving team objectives. Demonstrates high energy, excellent organisational and planning skills, and the ability to manage and prioritise multiple projects efficiently.
- Agile Deployment Experience: Comprehensive knowledge of using agile development tools for project management and experience implementing Agile methodologies to deliver projects effectively.
- Extensive experience in business systems analysis and application support and/or experience within Lloyd’s Insurance or Financial Services environment.
- Strong understanding of workflow applications and their integration with business processes and operations. Ability to configure and enhance applications within the remits of a no/low‑code approach.
- Experience with system implementation, upgrades, and customisations in a regulated environment.
- Ability to analyse complex systems, identify areas for improvement, and implement effective solutions. Strong problem‑solving skills with a focus on aligning technical solutions to business objectives.
- Exceptional verbal and written communication skills, capable of engaging with stakeholders at all levels. Demonstrated ability to work collaboratively across Asta departments and clients.
- Ability to lead on multiple priorities and deliver high‑quality results within deadlines. Attention to detail and a methodical approach to documentation and process management.
- Experience of using AI and automation to improve applications and processes and the usage of Co‑pilot for personal productivity is highly beneficial.
- Lloyd’s Market/Corporation experience of working within a highly regulated IT environment and understanding Lloyd’s Market terminology and processes.
Business Systems Analyst in City of London employer: Davies
Contact Detail:
Davies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Systems Analyst in City of London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its systems. Understand their tech stack and think about how your skills can help optimise their applications. This will show you’re genuinely interested and ready to hit the ground running.
✨Tip Number 3
Practice your problem-solving skills! As a Business Systems Analyst, you’ll need to tackle complex issues. Use mock scenarios to demonstrate your analytical thinking and how you’d approach real-world challenges during interviews.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing candidates who are proactive and engaged. Plus, it’s a great way to ensure your application gets the attention it deserves. Let’s get you that dream job!
We think you need these skills to ace Business Systems Analyst in City of London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Business Systems Analyst role. Highlight your experience with business systems analysis, automation, and stakeholder engagement, as these are key aspects of the job.
Showcase Your Communication Skills: Since this role involves a lot of interaction with senior stakeholders, emphasise your exceptional verbal and written communication abilities. Share examples of how you've effectively conveyed complex technical concepts to non-technical audiences.
Demonstrate Problem-Solving Abilities: The job requires tackling complex issues, so include specific instances where you've identified problems and implemented effective solutions. This will show us that you can handle the challenges of the role.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy!
How to prepare for a job interview at Davies
✨Know Your Systems Inside Out
As a Business Systems Analyst, you need to demonstrate your deep understanding of key applications and their functionalities. Brush up on the systems mentioned in the job description, especially any finance or risk applications like Sun. Be ready to discuss how you've optimised these systems in past roles.
✨Showcase Your Problem-Solving Skills
Prepare to share specific examples of complex system issues you've resolved. Highlight your analytical skills and how you've translated business needs into effective solutions. This will show your ability to tackle ambiguous problems and drive improvements.
✨Engage with Stakeholders
Since stakeholder engagement is crucial, think about how you've built relationships in previous roles. Be prepared to discuss how you've influenced senior stakeholders and shaped technology strategies. Practice articulating your communication style to ensure clarity when discussing technical concepts.
✨Demonstrate Your Agile Experience
Familiarise yourself with agile methodologies and be ready to discuss your experience using agile tools for project management. Share examples of how you've contributed to successful project deliveries, particularly in a regulated environment, to showcase your adaptability and teamwork.