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- Tasks: Investigate claims, liaise with clients, and prepare reports to resolve cases effectively.
- Company: Davies is a leading firm in claims management, dedicated to innovation and employee development.
- Benefits: Enjoy flexible working, career training, discounts, and a supportive wellbeing programme.
- Why this job: Join a dynamic team, develop your skills, and make a real impact in the insurance industry.
- Qualifications: Experience in handling casualty claims and strong communication skills are essential.
- Other info: This role offers hybrid working options and a collaborative office environment.
The predicted salary is between 36000 - 60000 £ per year.
Location: North East of England/Remote
Hours: 35 hours per week, Monday-Friday
This role is home-based covering caseloads in the North East of England, therefore, travel in this area is necessary.
Our Opportunity:
Davies are looking to recruit an experienced Liability Loss Adjuster to join our growing Casualty team. At Davies, we value transferable skills and qualities that focus on what you can bring to the role. The role would suit an experienced Casualty Adjuster/investigator seeking a fresh challenge, someone who is ambitious, and can demonstrate an ability to develop their skills and knowledge.
Key Responsibilities:
- Liaison with Insurers, Policyholders and Brokers
- Investigation of allocated claims in the field or from the desk
- Compilation of all necessary evidence and relevant documentation
- Preparation of Preliminary Reports detailing the evidence available and commenting upon Policy Indemnity, Legal Liability, Quantum, and Tactics
- Determine appropriate action for resolution of the case
- Defend or negotiate settlement where appropriate, within agreed authority limits
- Correspond with all parties professionally to proactively progress the case to conclusion
- Investigate and handle all cases in accordance with the client’s requirements by referral to documented procedures at all times
- Maintain a proper reserve at all times by regular review
- Keep updated on any technical changes relevant to your role including participating in training programmes facilitated by the company
- All Staff are expected to carry out any reasonable instruction given by their line manager, in line with business requirements
Skills, Knowledge & Expertise:
- Experience handling Casualty Claims
- Knowledge of insurance and the insurance market
- Knowledge of legal principles, regulations, Acts and the like
- Knowledge of Civil procedure Rules and the Claims Portal
- Good communications skills at all levels
- Excellent customer service
- The ability to work as part of a team
- Good planning and organisational skills
- Take responsibility for your own workload
- Must be able to demonstrate adaptability and flexibility
- Strong IT Skills
Job Benefits:
- Career & Purpose: Davies Innovation Lab, Leadership training programme, Funding for professional qualifications, Thrive at Davies; learning opportunities
- Environmental & Social: The Davies Foundation, Local charity funding, Pennies To Heaven, Employee Resource Groups, Employee volunteering programme
- Financial Health: Pension, 5% employee and 5% employer contribution, My Choices at Davies provides; High Street discounts and Financial wellbeing hub, Life assurance: x4, Refer a Friend, Cycle to Work Scheme, Lease car salary sacrifice, Davies Incentive Plan, Enhanced maternity, paternity and adoption pay
- Mental, Physical & Emotional Wellbeing: Wellbeing centre; move, munch, money & mind focus, Discounts with 100's of UK retailers, EAP; 24/7 confidential helpline
- 25 days holiday, increases to 26 days after 5 years and 27 after 10 years
- Flexible working; hybrid, work from home or join a collaborative office space
- Dress for your day
- Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage
- Flexible benefits include; holiday purchase plan and a opportunity to purchase health cash plan and BUPA dental plan
Contact Detail:
Davies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casualty Field Adjuster
✨Tip Number 1
Familiarise yourself with the specific legal principles and regulations related to casualty claims. This knowledge will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals in the insurance industry, especially those who work as adjusters or in claims management. Engaging with them can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've successfully handled claims or resolved disputes. This will showcase your problem-solving skills and ability to negotiate effectively.
✨Tip Number 4
Stay updated on the latest trends and changes in the insurance market. Being knowledgeable about current events can set you apart and show that you're proactive about your professional development.
We think you need these skills to ace Casualty Field Adjuster
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in handling casualty claims and showcases your knowledge of the insurance market. Use specific examples to demonstrate your skills in investigation and communication.
Craft a Strong Cover Letter: Write a cover letter that reflects your understanding of the role and the company. Mention your adaptability, customer service skills, and any relevant qualifications or training that align with the job description.
Highlight Transferable Skills: Emphasise any transferable skills you possess that would be beneficial for the Casualty Field Adjuster role. This could include teamwork, planning, organisational skills, and your ability to work independently.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in this role.
How to prepare for a job interview at Davies
✨Know Your Claims Management
Familiarise yourself with the key responsibilities of a Casualty Field Adjuster. Be prepared to discuss your experience in handling casualty claims and how you approach investigations, as this will demonstrate your understanding of the role.
✨Showcase Your Communication Skills
Since the role involves liaising with insurers, policyholders, and brokers, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated in previous roles, especially in challenging situations.
✨Demonstrate Adaptability
The job requires flexibility and the ability to handle various cases. Think of instances where you've had to adapt quickly to changing circumstances or requirements, and be ready to share these experiences during the interview.
✨Research Davies and Their Values
Understand Davies' mission and values, particularly their focus on innovation and professional development. Be ready to explain how your personal values align with theirs and how you can contribute to their team culture.
