At a Glance
- Tasks: Manage and investigate insurance claims, ensuring ethical practices and thorough reporting.
- Company: Join a leading insurance firm with a focus on innovation and integrity.
- Benefits: Enjoy flexible working, career development, and a range of employee perks.
- Other info: Dynamic work environment with opportunities for professional growth and community involvement.
- Why this job: Make a real difference by tackling fraud and supporting clients in need.
- Qualifications: Previous investigative experience and strong communication skills required.
The predicted salary is between 40000 - 50000 £ per year.
Amazing new opportunity for interesting work within insurance claims investigation. The successful candidate will need both an insurance and investigatory background.
Department: Client Management
Location: Home, United Kingdom
Job Purpose: Manage a portfolio of investigation cases from various instructing clients (covering domestic and commercial property, motor, casualty and niche products). Working in partnership with the instructing client, the investigator will undertake thorough and focused enquiries, report upon the outcome of the investigation and make informed and evidence-based recommendations on policy response. Cases where fraud is established may involve liaising with police to secure a prosecution.
What will your day look like:
- Undertake a range of investigations in an ethical & professional manner, employing best practice & key investigative competencies, to include:
- Technical Knowledge
- Investigative Planning & Preparation
- Interviewing & Statement Taking
- Evidence Identification, Gathering, Analysis & Presentation
- Reporting & Correspondence Proficiency
- Investigate and validate claims within the agreed structured process of DSI, working in tandem, where appropriate, with other areas of The Davies Group.
- Support & assist in the development of DSI staff (e.g. Investigators, Conversation Management Handlers).
- Adhere to client specific service standards and ensure investigations are conducted within the Company’s guidelines, procedures & protocols.
- Establish and maintain contacts with external investigative bodies and agencies, as approved by DSI management.
- Be accountable for achieving Key Performance Indicators, as determined by DSI management.
- Ensure technical and professional development progress is in accordance with agreed Personal Development Plans (PDP).
- Promote & maintain the profile of DSI within the Company and throughout the marketplace generally.
- Perform any other appropriate duties, as & when reasonably requested by DSI Management.
All staff are expected to carry out any reasonable instruction given by their Senior Manager, in line with business requirements.
Knowledge and Abilities:
- Previous investigative experience essential, an investigatory qualification would be advantageous.
- Advanced insurance industry knowledge essential.
- First class communication skills.
- A high level of self-motivation and personal accountability.
- Demonstrate a structured approach and effective time management skills.
- Ability to work with the minimum of supervision.
- High levels of IT literacy, proficiency with Excel and Word.
- Working knowledge of civil & statutory law within investigations.
- Working knowledge of evaluating and handling “intelligence”.
- Capable of handling sensitive and confidential material.
- Willing to commit to professional study.
- High ethical and professional standards.
- Clean UK driving licence.
Benefits:
- Career & Purpose:
- Davies Innovation Lab
- Leadership training programme
- Funding for professional qualifications
- Thrive at Davies; learning opportunities
- Environmental & Social:
- The Davies Foundation
- Local charity funding
- Pennies To Heaven
- Employee Resource Groups
- Employee volunteering programme
- Financial Health:
- Pension, 5% employee and 5% employer contribution
- My Choices at Davies provides; High Street discounts and Financial wellbeing hub
- Life assurance: x4
- Refer a Friend
- Cycle to Work Scheme
- Lease car salary sacrifice
- Davies Incentive Plan
- Enhanced maternity, paternity and adoption pay
- Mental, Physical & Emotional Wellbeing:
- Wellbeing centre; move, munch, money & mind focus
- Discounts with 100's of UK retailers
- EAP; 24/7 confidential helpline
- 25 days holiday, increases to 26 days after 5 years and 27 after 10 years
- Flexible working; hybrid, work from home or join a collaborative office space
- Dress for your day
- Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage
- Flexible benefits include; holiday purchase plan and an opportunity to purchase health cash plan and BUPA dental plan
Seniority Level: Mid-Senior level
Employment Type: Full-time
Job Function: Other, Information Technology, and Management
Industries: Insurance
Trainee Special Investigator in Cardiff employer: Davies
Davies is an excellent employer, offering a vibrant work culture in Glasgow that fosters professional growth and development for its employees. With a focus on collaboration and innovation, the company provides comprehensive training and mentorship opportunities, ensuring that you can thrive in your role as a Senior Paralegal. Additionally, the dynamic legal environment allows for meaningful contributions to motor litigation cases, making your work both rewarding and impactful.
StudySmarter Expert Advice🤫
We think this is how you could land Trainee Special Investigator in Cardiff
✨Get Clued Up on Insurance Events
Join local insurance events or workshops to network and soak in knowledge about the industry. It's a great way to meet potential employers, like Davies, and show off your enthusiasm for the field. Plus, you’ll gain insights that'll make you stand out during your interviews!
✨Tap into Your University’s Resources
Many universities offer career services specifically tailored for students looking for trainee roles in insurance. Make sure to utilise these—they can connect you with alumni in the industry or help you snag those hidden opportunities that aren't advertised widely!
✨Showcase Your Knowledge
Start a blog or social media account where you can share insights about current trends in insurance. This demonstrates your passion and keeps you in the minds of recruiters at places like Davies. A personal touch always helps in making a memorable impression!
✨Apply Through Our Website & Make It Personal
Don’t just hit 'apply' on the Davies website. Tailor your application to highlight your interest in the insurance sector and showcase any relevant projects or experiences. A few personal touches can go a long way in landing that trainee spot!
We think you need these skills to ace Trainee Special Investigator in Cardiff
Some tips for your application 🫡
Highlight Your Analytical Skills:In the insurance industry, analytical skills are a must. Make sure to showcase any relevant coursework or projects where you've solved complex problems or worked with data. This can really set you apart, especially in your CV or cover letter!
Show Your Interest in the Sector:For a trainee role, it’s super important to demonstrate your genuine interest in insurance. Talk about any internships, part-time jobs, or relevant studies that have sparked your passion for this field. We want to see that you're eager to learn and grow with us at Davies!
Tailor Your Cover Letter to the Role:Your cover letter should reflect your enthusiasm for the trainee position at Davies. Use it to explain why you're excited about a career in insurance and what you hope to learn during your time with us. Make it personal and engaging—it’ll catch our eye for sure!
Include Relevant Certifications or Courses:Even as a trainee, any extra certifications or courses related to insurance can really boost your application. Whether it's online courses or workshops, throw them in your CV to show us that you’re proactive about your professional development. It’ll demonstrate your commitment to stepping into this industry with enthusiasm!
How to prepare for a job interview at Davies
✨Understand the Basics of Insurance
Since you're interviewing for a trainee role in insurance, it’s vital to brush up on the key concepts in the industry. Familiarise yourself with terms like underwriting, risk assessment, and claims processing. It shows your genuine interest and helps you answer those technical questions more confidently.
✨Prepare for Scenario-based Questions
Expect scenario-based questions during your interview! They might dive into how you would handle specific insurance situations or customer complaints. Think about examples from your studies or past experiences where you demonstrated problem-solving and customer service skills. They're looking for how you approach issues in a practical setting.
✨Focus on Your Learning Potential
As a trainee, your eagerness to learn is key. Be ready to discuss what excites you about the insurance field and how you plan to grow within the role at Davies. Highlighting your adaptability and willingness to learn will make a great impression.
✨Show Your People Skills
Insurance is all about building relationships, whether it's with clients or colleagues. Prepare to share experiences where you’ve effectively communicated or worked as part of a team. Remember, your soft skills are just as important as your technical knowledge in this industry!
