At a Glance
- Tasks: Supervise litigation teams, ensuring technical excellence and client satisfaction.
- Company: Join a leading legal firm with a focus on innovation and quality.
- Benefits: Enjoy 25 days holiday, private medical insurance, and flexible working options.
- Why this job: Make a real impact by mentoring and developing future legal talent.
- Qualifications: Qualified solicitor or CILEX with litigation experience and strong leadership skills.
- Other info: Dynamic work environment with opportunities for professional growth and development.
The predicted salary is between 36000 - 60000 £ per year.
Application Deadline: 15 December 2025
Department: Legal
Employment Type: Permanent - Full Time
Location: Bolton
Description: At a high level, the aim of this role is to ensure that the work produced by the Recoveries Litigation teams is technically excellent and fully aligned with the Recoveries Quality Framework and expectations of our clients.
Key Responsibilities:
- Handle a caseload of FT/SCT litigated claims.
- Work with the Technical Manager to continuously improve best practice.
- Work in partnership with team leaders, Technical Manager, BUD and DBUD, Growth & Sales to ensure client SLAs, KPIs and other requirements are embedded in the teams and hit.
- Supervise file handlers in accordance with the relevant Competency framework and ensure that accurate technical development records are maintained.
- Support and develop the technical expertise of the teams, including development of identified individuals issuing claims and/or handling SCT files through supervision and processing handlers through the competency framework to enhance engagement and reduce attrition linked to development.
- Actively mentor and coach these individuals with a view to extending their technical knowledge and expertise.
- Identify any training requirements and provide feedback to the Technical Manager.
- Responsible for developing all new starters to achieve their first financial authority within 6 months of joining Keoghs.
- Manage individual file handlers on a performance improvement plan when relating to technical issues.
- Continuously review suitability of workflows/processes.
- Identify areas of risk and potential risk.
- Identify emerging trends/behaviours.
- Identify areas of avoidable litigation and recommend strategies and actions to remove blockers and improve the quality of service and KPI performance.
- Communicate, coordinate and drive delivery of workflows/processes and strategies agreed with the Technical Manager, monitoring success and ensuring consistency of approach.
- Support Technical Manager to influence, guide and lead Team Leaders to deliver improved quality and client care, opening doors for discussion on areas of continuous improvement, emerging trends, innovative solutions.
- Support Technical Manager with developing and delivering onboarding training and ensuring it remains fit for purpose.
- Identify training needs, develop and deliver training as agreed.
- Help identify and collate causes and trends from IRFs and drive towards swift resolution.
- Deal with ad hoc referrals from the team and refer into the Technical Manager where necessary.
- Consistently achieve against personal targets and objectives set by the business unit director and tactical delivery director.
- Ensure compliance with SRA Standards and Regulations.
Working hours: Monday-Friday 9am-5pm with 1 hour unpaid for lunch.
Skills, Knowledge and Expertise:
- Qualified solicitor / CILEX with necessary practice rights (consideration will also be given to CILEX Lawyers).
- Up-to-date and relevant experience of Motor Recovery claims either Defendant / Claimant (preferable).
- Litigation experience is essential.
- Previous experience of handling own caseload.
- Complete understanding of claims process and delivery of client requirements including achieving KPIs.
- Ability to plan and prioritise workloads and remain calm under pressure, whilst complying with deadlines.
- Excellent listening and verbal communication skills.
- Ability to anticipate problems and identify solutions.
- Strong desire to invest in and develop others.
- Experience in supervising, training others and/or mentoring.
- Preparation for and attendance at client review meetings will be required from time to time.
- Close liaison with other teams and key stakeholders.
- Good working knowledge of Excel and Powerpoint advantageous.
- Presentation skills – to include delivery of training.
- Calm under pressure with the ability to re-prioritise and delegate effectively when required.
- Confident with ability to take initiative to innovate and adapt to changing situations.
- Good team worker with flexibility to get a result and ensure client service levels are met.
- Work effectively within the Keoghs Shared Values framework.
Required Soft Skills:
- Effective communication skills.
- Teamwork.
- Dependability.
- Adaptability.
- Conflict resolution.
- Flexibility.
- Leadership.
- Problem-solving.
Benefits:
- Davies Incentive Plan
- 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
- Family Cover Private Medical Insurance (Bupa) – will automatically be at single cover level but can opt into family option within first month of joining.
- Simply Health Care Cash Plan
- WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
- Death in Service
- Critical Illness Cover
- PHI/Income Protection (Private health insurance)
- Pension Contribution based 5% Employee / 3% Employer
- Employee Resource Groups
- Employee Volunteering Programme
- Cycle to Work Scheme*
- Tech Scheme*
- Season Ticket Loan*
- Gym Flex*
- Access to Online Discount Sites
- Discounted Gourmet Society Membership
- Discounted Tickets for Merlin Attractions nationwide
- Discounts at local retail outlets
* after successfully completing probation
Technical Supervisor - Litigation in Bolton employer: Davies
Contact Detail:
Davies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Supervisor - Litigation in Bolton
✨Tip Number 1
Network like a pro! Reach out to your connections in the legal field, especially those who work in litigation. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by practising common questions related to technical supervision and litigation. We recommend role-playing with a friend or using online resources to boost your confidence.
✨Tip Number 3
Showcase your expertise! Bring examples of your past work to interviews, especially those that highlight your ability to handle caseloads and improve team performance. This will set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Technical Supervisor - Litigation in Bolton
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Technical Supervisor role. Highlight your relevant experience in litigation and how it aligns with our Recoveries Quality Framework. We want to see how you can bring your unique skills to our team!
Showcase Your Leadership Skills: Since this role involves mentoring and supervising others, don’t forget to mention any previous experience you have in training or leading teams. We love to see candidates who are passionate about developing others and driving quality improvements.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language to describe your achievements and how they relate to the key responsibilities of the role. We appreciate a well-structured application that’s easy to read!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way to ensure your application gets to the right people. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Davies
✨Know Your Stuff
Make sure you brush up on your knowledge of the claims process and the specific requirements for Motor Recovery claims. Being able to discuss your relevant experience confidently will show that you're not just a good fit for the role, but that you also understand the nuances of the work.
✨Showcase Your Leadership Skills
Since this role involves mentoring and supervising others, be prepared to share examples of how you've successfully led teams or developed individuals in the past. Highlight any training initiatives you've been involved in and how they improved team performance.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and how you handle pressure. Think of specific situations where you identified risks or improved processes, and be ready to explain your thought process and the outcomes.
✨Engage with the Interviewers
Interviews are a two-way street! Prepare thoughtful questions about the team's current challenges or the company's approach to continuous improvement. This shows your genuine interest in the role and helps you gauge if it's the right fit for you.