At a Glance
- Tasks: Handle pre-litigation cases and collaborate with fraud specialists to achieve optimal results.
- Company: Join a dynamic legal team at Keoghs, known for its collaborative culture.
- Benefits: Enjoy 25 days holiday, health support, and various employee perks.
- Other info: Agile working with opportunities for career growth and professional development.
- Why this job: Make a real impact in the counter-fraud arena while developing your legal career.
- Qualifications: Experience in handling pre-litigated cases and strong analytical skills required.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for ambitious, driven candidates who are looking to join a dynamic, exciting and collaborative division in order to take the next step in their legal career. You will work in collaboration with industry leaders and household names in insurance. Many of our leadership team and partners started their careers at Keoghs which underlines both what a great place it is to work and also the commitment to our people and the development of their potential and their careers.
Whilst our counter‑fraud team is the largest and longest-established in the UK, we don’t do stuffy and formal; we are down to earth and enjoy the delivery of legal excellence. We are incredibly proud of our reputation and of the work we do with our clients in defeating dishonest motor claims and developing strategies to identify and prevent new and emerging risks. We seek like‑minded candidates who want to join us in this exciting and important work and to develop and further their careers with us.
The Pre‑Litigated File Handler role involves working within a team of fraud specialists and legal support staff. The Handler will run a caseload of pre‑litigation cases covering a variety of fraud types. The File Handler will work in conjunction with the Team Leader and the relevant Lead Lawyer to achieve the best possible results in a commercially sound manner. The role requires both an ability to follow defined processes and a forensic and analytical approach to dealing with evidence. In addition, a high level of commercial awareness in relation to fixed fee work is essential. A key element of this role is decision making, to be reached within a set timeframe in accordance with the case strategy and within the best interests of the client. The File Handler will work with strategic foresight to ensure all opportunities are taken in order to work towards shaping the future of the counter‑fraud arena. The caseload will consist of a range of suspected fraudulent insurance claims consisting of various fraud types. A knowledge of the MIB is essential.
Key Accountabilities
It will be the responsibility of the Pre‑Litigated File Handler to handle cases from the point of identification through to the resolution of the case, or point of litigation. Responsibilities in case management include, but are not limited to:
- Strategic Excellence
- Detailed review and analysis of evidence throughout the life of the case
- Setting the case strategy on files, ensuring adherence to any KYO or generic strategies that may be put in place by Lead Lawyer and Technical Leads
- Adhering to all work type process stages
- Identifying strategic litigation opportunities and complex cases when appropriate
- Identifying client trends and any opportunities to raise profile with clients
- Client Excellence
- Handling files in accordance with agreed client guidelines
- Ensuring maximum client satisfaction on each case
- Ensuring accurate and timely completion of all client and internal MI
- Achieving both client and internal KPIs
- Technical Excellence
- Liaising with all appropriate involvements on the case in order to carry out agreed investigations to meet the set strategy
- Complying with all procedural (MOJ, OIC or PAP) and investigative deadlines
- Protecting the client’s position in relation to litigation by ensuring the nomination and indemnity stance is clearly stated to all parties
- Dealing pro‑actively and achieving the best results with the case investigations and strategy from receipt until point of resolution
- Delegating tasks as appropriate to assistants to take the case forward
- Timely and accurate maintenance of all Case Management Systems from opening to closure
- Adherence to file management policies
- Complying with the SRA Standards & Regulations
- Financial Excellence
- Be commercially aware, by working in an efficient and effective manner, where working within a fixed fee price
- Commercial awareness so as to retain profitability
- Achieve financial targets
- Ensure timely and accurate billing
- Cultural Excellence
- Adhere to the Keoghs Values
WORKING HOURS
35 hours per week Monday – Friday 9am – 5pm with 1 unpaid hour for lunch. The location for this role is Bolton, Parklands Office. This is an agile working role with attendance at the office at least 1 day per week.
Experience, Skills and Qualifications
- Experience of handling pre‑litigated case load is a necessity - knowledge of the MIB Agreements is desirable
- High level of analytical skills
- Excellent listening, verbal and written communication skills
- Ability to prioritise work, keep to deadlines and work under pressure
- Ability to anticipate problems and identify solutions
- Excellent IT Skills
- Adhere to the Keoghs Values
- Experience of time recording and billing systems
Benefits
- Davies Incentive Plan
- 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
- Simply Health Care Cash Plan
- WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
- Death In Service – after 1 years’ service
- Pension Contribution based 5% Employee / 3% Employer
- Employee Resource Groups
- Employee Volunteering Programme
- Cycle to Work Scheme*
- Tech Scheme*
- Season Ticket Loan*
- Gym Flex*
- Access to Online Discount Sites
- Discounted Gourmet Society Membership
- Discounted Tickets for Merlin Attractions nationwide
- Discounts at local retail outlets
*after successfully completing probation
MIB Pre Litigated Handler in Bolton employer: Davies
Keoghs is an exceptional employer located in Bolton, offering a dynamic and collaborative work environment that fosters employee growth and development. With a strong commitment to legal excellence and a culture that values down-to-earth interactions, employees benefit from comprehensive support, including a generous holiday allowance, health and wellbeing initiatives, and opportunities for professional advancement within the counter-fraud sector. Joining Keoghs means being part of a team that not only tackles important legal challenges but also prioritises the well-being and career progression of its staff.
StudySmarter Expert Advice🤫
We think this is how you could land MIB Pre Litigated Handler in Bolton
✨Tip Number 1
Network like a pro! Reach out to people in the legal field, especially those who work in counter-fraud. Attend industry events or join online forums to connect with potential colleagues and mentors. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to counter-fraud and be ready to discuss how your skills align with their mission. Show them you’re not just another candidate; you’re genuinely excited about joining their team!
✨Tip Number 3
Practice your case management skills! Think of real-life scenarios where you had to analyse evidence or make strategic decisions. Be ready to share these examples during interviews to demonstrate your analytical prowess and commercial awareness.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Let’s get you on board!
We think you need these skills to ace MIB Pre Litigated Handler in Bolton
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the MIB Pre Litigated Handler role. Highlight your relevant experience, especially in handling pre-litigation cases and your knowledge of the MIB Agreements. We want to see how you fit into our dynamic team!
Show Off Your Analytical Skills:Since this role requires a high level of analytical skills, don’t shy away from showcasing examples where you've successfully analysed evidence or made strategic decisions. We love seeing how you approach problem-solving!
Be Clear and Concise:When writing your application, keep it clear and to the point. Use straightforward language and avoid jargon unless it's relevant. We appreciate a well-structured application that gets straight to the heart of your qualifications.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Davies
✨Know Your Stuff
Make sure you brush up on your knowledge of the MIB and the various fraud types you'll be dealing with. Familiarise yourself with the key accountabilities mentioned in the job description, as this will show that you're serious about the role and understand what’s expected.
✨Show Off Your Analytical Skills
Since the role requires a high level of analytical skills, prepare to discuss specific examples from your past experiences where you've successfully analysed evidence or made strategic decisions. This will demonstrate your ability to think critically and make sound decisions under pressure.
✨Be Client-Focused
Highlight your commitment to client excellence during the interview. Think of instances where you've gone above and beyond to ensure client satisfaction, and be ready to share how you would handle cases in accordance with client guidelines while achieving KPIs.
✨Demonstrate Commercial Awareness
Understanding the financial aspects of the role is crucial. Be prepared to discuss how you would manage a caseload efficiently within fixed fee structures and how you can contribute to the profitability of the team. This shows that you’re not just focused on the legal side but also on the business side of things.
