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- Tasks: Handle pre-litigation fraud cases and collaborate with legal experts to achieve optimal results.
- Company: Join a dynamic legal team at Keoghs, known for its collaborative culture and career growth.
- Benefits: Enjoy 25 days holiday, health support, and various employee perks including discounts and wellness programmes.
- Why this job: Make a real impact in the counter-fraud arena while developing your legal career.
- Qualifications: Experience in handling pre-litigation cases and strong analytical skills are essential.
- Other info: Agile working with a vibrant office environment in Bolton.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for ambitious, driven candidates who are looking to join a dynamic, exciting and collaborative division in order to take the next step in their legal career. You will work in collaboration with industry leaders and household names in insurance. Many of our leadership team and partners started their careers at Keoghs which underlines both what a great place it is to work and also the commitment to our people and the development of their potential and their careers.
Whilst our counter‑fraud team is the largest and longest-established in the UK, we don’t do stuffy and formal; we are down to earth and enjoy the delivery of legal excellence. We are incredibly proud of our reputation and of the work we do with our clients in defeating dishonest motor claims and developing strategies to identify and prevent new and emerging risks. We seek like-minded candidates who want to join us in this exciting and important work and to develop and further their careers with us.
The Pre-Litigated File Handler role involves working within a team of fraud specialists and legal support staff. The Handler will run a caseload of pre-litigation cases covering a variety of fraud types. The File Handler will work in conjunction with the Team Leader and the relevant Lead Lawyer to achieve the best possible results in a commercially sound manner. The role requires both an ability to follow defined processes and a forensic and analytical approach to dealing with evidence. In addition, a high level of commercial awareness in relation to fixed fee work is essential. A key element of this role is decision making, to be reached within a set timeframe in accordance with the case strategy and within the best interests of the client. The File Handler will work with strategic foresight to ensure all opportunities are taken in order to work towards shaping the future of the counter-fraud arena. The caseload will consist of a range of suspected fraudulent insurance claims consisting of various fraud types. A knowledge of the MIB is essential.
Key Accountabilities
- Strategic Excellence
- Detailed review and analysis of evidence throughout the life of the case
- Setting the case strategy on files, ensuring adherence to any KYO or generic strategies that may be put in place by Lead Lawyer and Technical Leads
- Adhering to all work type process stages
- Identifying strategic litigation opportunities and complex cases when appropriate
- Identifying client trends and any opportunities to raise profile with clients
- Client Excellence
- Handling files in accordance with agreed client guidelines
- Ensuring maximum client satisfaction on each case
- Ensuring accurate and timely completion of all client and internal MI
- Achieving both client and internal KPIs
- Technical Excellence
- Liaising with all appropriate involvements on the case in order to carry out agreed investigations to meet the set strategy
- Complying with all procedural (MOJ, OIC or PAP) and investigative deadlines
- Protecting the client’s position in relation to litigation by ensuring the nomination and indemnity stance is clearly stated to all parties
- Dealing pro-actively and achieving the best results with the case investigations and strategy from receipt until point of resolution
- Delegating tasks as appropriate to assistants to take the case forward
- Timely and accurate maintenance of all Case Management Systems from opening to closure
- Adherence to file management policies
- Complying with the SRA Standards & Regulations
- Financial Excellence
- Be commercially aware, by working in an efficient and effective manner, where working within a fixed fee price
- Commercial awareness so as to retain profitability
- Achieve financial targets
- Ensure timely and accurate billing
- Cultural Excellence
- Adhere to the Keoghs Values
Working Hours
35 hours per week Monday – Friday 9am – 5pm with 1 unpaid hour for lunch. The location for this role is Bolton, Parklands Office. This is an agile working role with attendance at the office at least 1 day per week.
Experience, Skills and Qualifications
- Experience of handling pre-litigated case load is a necessity - knowledge of the MIB Agreements is desirable
- High level of analytical skills
- Excellent listening, verbal and written communication skills
- Ability to prioritise work, keep to deadlines and work under pressure
- Ability to anticipate problems and identify solutions
- Excellent IT Skills
- Adhere to the Keoghs Values
- Experience of time recording and billing systems
Required Soft Skills
- Client Care/Service
- Organisation
- Ability to prioritise and adaptability
- Teamwork and collaboration
- Oral and written communication
- Interpersonal and social
Benefits
- Davies Incentive Plan
- 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
- Simply Health Care Cash Plan
- WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
- Death In Service – after 1 years’ service
- Pension Contribution based 5% Employee / 3% Employer
- Employee Resource Groups
- Employee Volunteering Programme
- Cycle to Work Scheme*
- Tech Scheme*
- Season Ticket Loan*
- Gym Flex*
- Access to Online Discount Sites
- Discounted Gourmet Society Membership
- Discounted Tickets for Merlin Attractions nationwide
- Discounts at local retail outlets
*after successfully completing probation
MIB Fraud Pre-Lit Handler in Bolton employer: Davies
Contact Detail:
Davies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land MIB Fraud Pre-Lit Handler in Bolton
✨Tip Number 1
Network like a pro! Reach out to people in the legal field, especially those who work in fraud or insurance. Attend industry events or join online forums to connect with potential colleagues and mentors.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to counter-fraud and think about how your skills can contribute to their mission. Show them you’re not just another candidate!
✨Tip Number 3
Practice your decision-making skills! Since the role involves making timely decisions, consider mock scenarios where you have to analyse evidence and come up with strategies. This will help you feel more confident during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Keoghs.
We think you need these skills to ace MIB Fraud Pre-Lit Handler in Bolton
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the MIB Fraud Pre-Lit Handler role. Highlight your relevant experience, especially in handling pre-litigation cases and your knowledge of the MIB Agreements. We want to see how you fit into our dynamic team!
Show Off Your Analytical Skills: Since this role requires a high level of analytical skills, don’t shy away from showcasing examples where you've successfully analysed evidence or developed case strategies. We love seeing how you think and approach problem-solving!
Be Clear and Concise: When writing your application, keep it clear and to the point. Use straightforward language and avoid jargon unless it's relevant. We appreciate a well-structured application that gets straight to the heart of your qualifications and motivations.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Davies
✨Know Your MIB Inside Out
Make sure you brush up on your knowledge of the Motor Insurers' Bureau (MIB) and its agreements. Understanding how the MIB operates and its role in counter-fraud will show that you're serious about the position and ready to hit the ground running.
✨Show Off Your Analytical Skills
Since the role requires a high level of analytical skills, prepare to discuss specific examples where you've successfully analysed evidence or data. Think about how you approached complex cases and what strategies you used to achieve results.
✨Demonstrate Commercial Awareness
Be ready to talk about your understanding of fixed fee work and how it impacts profitability. Show that you can think commercially by discussing how you would handle cases efficiently while still achieving client satisfaction.
✨Emphasise Team Collaboration
This role involves working closely with a team, so highlight your teamwork skills. Share experiences where you've collaborated effectively with others, especially in high-pressure situations, to achieve common goals.
