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For Companies At a Glance
- Tasks: Manage client interactions and ensure accurate data entry for claims.
- Company: Leading claims management firm in Bolton with a focus on customer care.
- Benefits: Permanent full-time position with career training and wellbeing programs.
- Why this job: Join a dynamic team and make a difference in customer support.
- Qualifications: Strong communication skills and tech-savvy with excellent customer service abilities.
- Other info: Fast-paced environment with opportunities for personal and professional growth.
The predicted salary is between 30000 - 42000 £ per year.
A leading claims management firm in Bolton seeks a First Response Advisor to manage client interactions and ensure accurate data entry for claims. The role requires strong communication skills and the ability to thrive in a fast-paced environment. Ideal candidates will be tech-savvy and possess excellent customer service abilities.
The firm offers a permanent, full-time position with a variety of benefits, including career training and wellbeing programs.
First Response Advisor: Claims Support & Customer Care in Bolton employer: Davies
Contact Detail:
Davies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land First Response Advisor: Claims Support & Customer Care in Bolton
✨Tip Number 1
Get to know the company! Research their values and culture so you can tailor your approach during interviews. This shows you're genuinely interested and helps you stand out.
✨Tip Number 2
Practice your communication skills! Since this role is all about client interactions, try role-playing with a friend or family member to get comfortable with common scenarios you might face.
✨Tip Number 3
Show off your tech-savviness! Be ready to discuss any relevant software or tools you've used in the past. If you can demonstrate your ability to adapt quickly, you'll impress the hiring team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace First Response Advisor: Claims Support & Customer Care in Bolton
Some tips for your application 🫡
Show Off Your Communication Skills: Since the role is all about managing client interactions, make sure your written application highlights your strong communication skills. Use clear and concise language to demonstrate how you can effectively convey information.
Be Tech-Savvy: We’re looking for candidates who are comfortable with technology. Mention any relevant software or tools you’ve used in previous roles, especially those related to claims management or customer service.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific requirements of the First Response Advisor role. Show us why you’re the perfect fit for our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Davies
✨Know Your Stuff
Before the interview, make sure you understand the claims management process and the specific responsibilities of a First Response Advisor. Brush up on common customer service scenarios and think about how you would handle them.
✨Show Off Your Communication Skills
Since strong communication is key for this role, practice articulating your thoughts clearly and confidently. Consider doing mock interviews with a friend or family member to get comfortable expressing yourself.
✨Tech-Savvy? Prove It!
As the job requires being tech-savvy, be prepared to discuss any relevant software or tools you've used in previous roles. If you have experience with data entry systems or customer relationship management (CRM) software, highlight that during your interview.
✨Emphasise Your Customer Service Experience
Think of specific examples from your past work where you provided excellent customer service. Be ready to share these stories, focusing on how you resolved issues and ensured customer satisfaction, as this will resonate well with the interviewers.
