At a Glance
- Tasks: Manage fraud cases from litigation to resolution, ensuring client satisfaction and strategic excellence.
- Company: Join a dynamic legal team at a leading counter-fraud firm in Bolton.
- Benefits: Enjoy 25 days holiday, private medical insurance, and flexible working options.
- Other info: Collaborative culture with excellent career growth opportunities and employee benefits.
- Why this job: Make a real impact in the fight against fraud while advancing your legal career.
- Qualifications: Experience in civil litigation and strong analytical skills are essential.
The predicted salary is between 30000 - 40000 € per year.
We are looking for ambitious, driven candidates who are looking to join a dynamic, exciting and collaborative division in order to take the next step in their legal career. We have a great opportunity for an experienced, litigated File Handler to join our team. Whilst our counter-fraud team is the largest and longest-established in the UK, we don’t do stuffy and formal; we are down to earth and enjoy the delivery of legal excellence. We are incredibly proud of our reputation and of the work we do with our clients in defeating dishonest motor claims and developing strategies to identify and prevent new and emerging risks. We seek like-minded candidates who want to join us in this exciting and important work and to develop and further their careers with us.
The NDA File Handler role involves working within a team of fraud specialists and legal support staff. The File Handler will run a caseload of Litigated RTA suspected fraud files on behalf of a cross section of insurance clients, working closely with sophisticated claims handlers acting without any Delegated Authority. The successful candidate will work in close conjunction with the relevant Lead Lawyer to achieve the best possible results in a commercially sound manner. The role requires both an ability to follow defined processes and a forensic and analytical approach to dealing with evidence. In addition, a high level of commercial awareness is essential. A key element of this role is decision making, to be reached within a set timeframe in accordance with the case strategy and within the best interests of the client.
The NDA File Handler will work with strategic foresight to ensure all litigation and opportunities are taken in order to work towards shaping the future of the counter-fraud arena. The caseload will consist of a range of suspected fraudulent insurance claims consisting of the following types of claim:
- Bogus Passenger
- Staged/Contrived
- Fraudulent Exaggeration
- Induced accidents
- Low Speed Impact
- Late Notification Claims
- Credit Hire Fraud
- MIB
- Linked & Organised Crime
Key Responsibilities:
It will be the responsibility of the NDA File Handler to run fraud cases from the point of litigation through to the resolution of the case. Responsibilities in case management include, but are not limited to:
- Strategic Excellence
- Detailed review and analysis of evidence throughout the life of the case
- Setting and agreeing the case strategy on files with clients, ensuring adherence to any KYO or generic strategies that may be put in place by Lead Lawyer and Technical Leads
- Adhering to all work type process stages
- Identifying strategic litigation opportunities and complex cases when appropriate
- Identifying client trends and any opportunities to raise profile with clients
- Client Excellence
- Handling files in accordance with agreed client guidelines on a non-delegated basis
- Ensuring maximum client satisfaction on each case
- Ensuring accurate and timely completion of all client and internal MI
- Achieving both client and internal KPIs
- Technical Excellence
- Reporting to Insurer client throughout the lifetime of the claim
- Liaising with all appropriate involvements on the case in order to carry out agreed investigations to meet the set strategy
- Compliance with all procedural and investigative deadlines
- Achieving the best result in litigation – protecting the client’s position in relation to proceedings, ensuring full compliance with the court timetable utilising procedural tactical advantages where possible.
- Undertaking advocacy where required and cost-effective to do so
- Dealing pro-actively and achieving the best results with the case investigations and strategy from receipt until point of resolution
- Delegating tasks as appropriate to assistants to take the case forward
- Timely and accurate maintenance of all Case Management Systems from opening to closure
- Adherence to file management policies
- Complying with the SRA Standards & Regulations
- Financial Excellence
- Be commercially aware, by working in an efficient and effective manner
- Commercial awareness so as to retain profitability
- Achieve financial targets
- Ensure timely and accurate billing
- Cultural Excellence
- Adhere to our Values
Working Hours: 35 hours per week, Monday – Friday 9am – 5pm with 1 unpaid hour for lunch. Primary location for this role is Bolton, Parklands Office. We are agile workers with attendance at our offices at least 1 day a week.
Skills, Knowledge and Expertise:
- Experience in civil litigation claims handling / as a legal File Handler or suitably qualified (ILEX, LPC etc.)
- Experience in handling linked and organised fraud is desirable however not essential
- Experience of handling RTA pre-litigated and / or litigated case load
- An understanding of insurance litigation practice and processes together with indemnity principles
- Knowledge of the litigation process / working knowledge of the CPR
- Good advocacy skills
- Good client care skills and evidence of working to client guidelines
- High level of analytical skills
- Excellent listening, verbal and written communication skills
- Ability to prioritise work, keep to deadlines and work under pressure
- Ability to anticipate problems and identify solutions
- Experience of time recording and billing systems
- Excellent IT Skills
- Desirable: Qualified solicitor / CILEX with necessary practice rights (consideration will also be given to CILEX Lawyers)
Benefits:
- Davies Incentive Plan
- 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
- Family Cover Private Medical Insurance (Bupa)
- Simply Health Care Cash Plan
- WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
- Death in Service
- Critical Illness Cover
- PHI/Income Protection (Private health insurance)
- Pension Contribution based 5% Employee / 3% Employer
- Employee Resource Groups
- Employee Volunteering Programme
- Cycle to Work Scheme
- Tech Scheme
- Season Ticket Loan
- Gym Flex
- Access to Online Discount Sites
- Discounted Gourmet Society Membership
- Discounted Tickets for Merlin Attractions nationwide
- Discounts at local retail outlets after successfully completing probation
Counter-Fraud Litigation Specialist (File Handler) in Bolton employer: Davies
Join a dynamic and collaborative team in Bolton as a Counter-Fraud Litigation Specialist, where you will be part of the UK's largest counter-fraud division. We pride ourselves on our down-to-earth culture that fosters legal excellence while providing ample opportunities for professional growth and development. With a comprehensive benefits package, including private medical insurance and a supportive work environment, we are committed to ensuring our employees thrive both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Counter-Fraud Litigation Specialist (File Handler) in Bolton
✨Tip Number 1
Network like a pro! Reach out to your connections in the legal field, especially those who work in counter-fraud or litigation. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of fraud cases and the latest trends in insurance litigation. We want you to impress with your insights and show that you're ready to tackle the challenges head-on!
✨Tip Number 3
Don’t forget to showcase your analytical skills during interviews. Bring examples of how you've successfully managed complex cases or identified strategic opportunities in past roles. This will help us see your potential as a File Handler.
✨Tip Number 4
Apply through our website for a smoother process! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Counter-Fraud Litigation Specialist (File Handler) in Bolton
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about joining our counter-fraud team and making a difference in the legal field.
Tailor Your CV:Make sure your CV is tailored to the job description. Highlight your experience with civil litigation and any relevant skills that match what we’re looking for. This helps us see how you fit into our dynamic team!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your experience and skills. Remember, we’re looking for someone who can handle complex cases efficiently!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Davies
✨Know Your Stuff
Make sure you brush up on your knowledge of civil litigation and the specific types of fraud claims mentioned in the job description. Familiarise yourself with terms like 'Bogus Passenger' and 'Staged/Contrived' claims, as well as the litigation process and CPR. This will show that you're not just interested in the role but also understand the nuances of the work.
✨Showcase Your Analytical Skills
Since the role requires a forensic and analytical approach, be prepared to discuss how you've handled complex cases in the past. Bring examples of how you've identified strategic opportunities or solved problems in your previous roles. This will demonstrate your ability to think critically and make sound decisions under pressure.
✨Client Care is Key
Highlight your experience in client care and how you've ensured maximum satisfaction in your previous roles. Be ready to share specific instances where you’ve gone above and beyond for clients, as this aligns perfectly with the company's focus on client excellence. Remember, they want someone who can build strong relationships!
✨Be Commercially Aware
Understanding the financial aspects of the role is crucial. Prepare to discuss how you've worked efficiently to meet financial targets in the past. Show that you can balance legal excellence with commercial awareness, ensuring profitability while delivering top-notch service. This will set you apart as a candidate who gets the bigger picture.
