At a Glance
- Tasks: Audit complex injury claims and mentor teams to enhance technical excellence.
- Company: Join a collaborative legal team focused on continuous improvement.
- Benefits: Competitive salary, hybrid working, 25 days holiday, and health benefits.
- Why this job: Make a real impact on performance and client outcomes in a dynamic environment.
- Qualifications: Experience in complex injury claims and strong analytical skills.
- Other info: Flexible working hours with opportunities for professional development.
The predicted salary is between 30000 - 40000 £ per year.
Location: Flexible (with monthly travel to our office locations)
Working Hours: 3 days per week (flexible working pattern available)
We’re looking for a skilled and experienced Technical Auditor to support the delivery of technical excellence across our Complex Injury Claims team. This is a key role focused on auditing file handling, identifying trends, and helping to continuously improve the technical capability of our lawyers.
You’ll play a vital part in ensuring high standards are maintained across complex and catastrophic injury claims, while also mentoring colleagues and providing constructive, development-focused feedback.
Key Responsibilities- Conduct technical audits to assess file handling against internal standards and client requirements
- Deliver clear, constructive feedback to support the development of file handling teams
- Identify trends, risks, and areas of financial leakage across the unit
- Produce detailed audit reports with actionable recommendations and improvement plans
- Support bespoke audit requests from Technical and Business Unit Directors
- Contribute to training and upskilling initiatives based on audit findings
- Provide mentoring and guidance to individuals and teams
- Assist with feedback arising from client SLA audits
- Support quality improvement and incident reporting processes
- Strong understanding of complex and catastrophic injury claims
- Experience handling a complex injury caseload
- Knowledge of motor and EL/PL claims
- Ability to assess evidence, strategy, investigations, and reserving
- Strong risk evaluation and decision-making skills
- Excellent attention to detail
- Strong report writing and analytical skills
- Ability to identify trends and performance issues
- Effective time management and ability to meet targets
- Confident IT skills
- Clear and confident communicator
- Able to deliver feedback with sensitivity and professionalism
- Calm and objective under pressure
- Highly organised and self-motivated
- Fair, balanced, and solutions-focused approach
Why Join Us? You’ll be part of a collaborative and forward-thinking environment where continuous improvement and professional development are genuinely valued. This role offers the opportunity to influence technical standards, support colleagues’ growth, and make a real impact on performance and client outcomes.
If you’re passionate about technical excellence and want to play a key role in developing high-performing teams, we’d love to hear from you.
What We Offer- Competitive salary
- Entry into the Davies Incentive Scheme
- Hybrid working
- 25 days holiday + bank holidays (with buy/sell options)
- Private medical insurance
- Critical illness cover
- Health cash plan
- Employer pension contribution
- Cycle to Work, Tech Scheme & Season Ticket Loan
- Gym Flex membership
Complex Injury Claims Auditor in Bolton employer: Davies
Contact Detail:
Davies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Complex Injury Claims Auditor in Bolton
✨Tip Number 1
Network like a pro! Reach out to your connections in the legal field, especially those who work with complex injury claims. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by brushing up on your technical knowledge. Be ready to discuss your experience with complex injury claims and how you’ve handled audits in the past. We want to see your expertise shine!
✨Tip Number 3
Showcase your analytical skills during interviews. Bring examples of how you've identified trends or improved processes in previous roles. This will demonstrate your value to the team and your commitment to continuous improvement.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team and contributing to our mission.
We think you need these skills to ace Complex Injury Claims Auditor in Bolton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Complex Injury Claims Auditor role. Highlight your relevant experience and skills that match the job description, especially your technical expertise and attention to detail.
Craft a Compelling Cover Letter: Your cover letter should tell us why you’re the perfect fit for this role. Share specific examples of your past work in auditing and how it relates to complex injury claims. Don’t forget to show your passion for continuous improvement!
Showcase Your Analytical Skills: Since this role involves identifying trends and producing detailed reports, make sure to showcase your analytical skills in your application. Use clear examples of how you've successfully assessed performance issues or provided actionable recommendations in the past.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Davies
✨Know Your Stuff
Make sure you brush up on your knowledge of complex and catastrophic injury claims. Be ready to discuss specific cases you've handled and how you approached them. This will show that you have the technical expertise they're looking for.
✨Prepare for Scenario Questions
Expect questions that ask you to assess a hypothetical case or identify trends in file handling. Practise articulating your thought process clearly, as this role requires strong analytical skills and the ability to provide constructive feedback.
✨Showcase Your Communication Skills
Since you'll be delivering feedback and mentoring colleagues, it's crucial to demonstrate your communication style during the interview. Use examples from your past experiences where you successfully communicated sensitive information or provided constructive criticism.
✨Be Ready to Discuss Improvement Strategies
Think about how you would approach quality improvement based on audit findings. Prepare to share ideas on training initiatives or mentoring strategies that could enhance team performance, as this aligns with their focus on continuous improvement.