At a Glance
- Tasks: Manage and investigate suspected fraudulent claims for insurance clients.
- Company: Join a dynamic team at a leading insurance firm in Bolton.
- Benefits: Enjoy 25 days holiday, private medical insurance, and flexible working options.
- Other info: Great career growth opportunities and a supportive work environment.
- Why this job: Make a real impact by tackling fraud and protecting clients' interests.
- Qualifications: Experience in handling EL/PL files and strong analytical skills required.
The predicted salary is between 30000 - 40000 £ per year.
The File Handler will manage a caseload of suspected fraudulent EL/PL cases on behalf of a number of insurance clients. The role requires a forensic and analytical approach to employer and public liability issues together with experience and/or appreciation of the documents and evidence required in these types of cases. The majority of the cases will be Fast-Track with the potential to handle Multi Track/Intermediate Track cases up to £100K, cases are generally handled on a non-delegated authority basis.
Key Responsibilities
- Considering concepts and merits of primary and secondary liability in employer and public liability claims.
- Handling matters in accordance with client SLA’s.
- Initial report/review and setting strategy for the management of the claim.
- Reviewing evidence (eg. Witness statements, GP records, Occupational Health/ Personnel records, property inspection reports).
- Dealing with Disclosure.
- Conducting investigations.
- Conducting CMC’s and applications.
- Review and report re exchange of evidence, receipt of medical evidence, joints statements or at any other stage.
- Instructing Counsel/investigators/medical and other experts.
- Drafting questions to medical experts Costs Schedules.
- Dealing with routine correspondence & reviewing matters throughout.
- Drafting in general.
- Research.
- Counter Schedule.
- Pre-Trial reports.
- Attending Conferences and Trial with Counsel.
- Preparing/checking Trial Bundles.
- CRU appeal.
- To ensure compliance with the SRA Standards & Regulations.
Working Hours
35 hours per week, Monday – Friday 9am – 5pm with 1 unpaid hour for lunch. Primary location for this role is Parklands, Bolton Office.
Skills, Knowledge and Expertise
- Experience of handling a caseload of EL/PL files.
- Previous litigation experience.
- Meeting targets.
- Positive, confident and enthusiastic.
- Good advocacy skills.
- Excellent listening, verbal and written communication skills.
- Good client care skills and evidence of working to client guidelines on a non-delegated basis.
- Ability to prioritise work, keep to deadlines and work under pressure.
- High level of analytical skills.
- Ability to make decisions and delegate effectively.
- Ability to anticipate problems and identify solutions.
- Ability to maintain concentration and pay attention to detail.
- Driven to achieve.
- Excellent IT Skills.
- Ability to work within the Keoghs Shared Values framework.
- The ability to demonstrate resilience and self-control.
Values
- We are connected
- We are innovative
- We are dynamic
- We succeed together
Benefits
- Davies Incentive Plan
- 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
- Family Cover
- Private Medical Insurance (Bupa)
- Simply Health Care Cash Plan
- WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
- Death in Service
- Critical Illness Cover
- PHI/Income Protection (Private health insurance)
- Pension Contribution based 5% Employee / 3% Employer
- Employee Resource Groups
- Employee Volunteering Programme
- Cycle to Work Scheme*
- Tech Scheme*
- Season Ticket Loan*
- Gym Flex*
- Access to Online Discount Sites
- Discounted Gourmet Society Membership
- Discounted Tickets for Merlin Attractions nationwide
- Discounts at local retail outlets
* after successfully completing probation
Casualty Fraud Litigated Claims Handler in Bolton employer: Davies
At our Bolton office, we pride ourselves on being an excellent employer that fosters a supportive and dynamic work culture. With a focus on employee growth, we offer comprehensive benefits including private medical insurance, a generous holiday allowance, and access to wellness resources, ensuring our team members thrive both personally and professionally. Join us to be part of a collaborative environment where innovation is encouraged, and your contributions are valued.
StudySmarter Expert Advice🤫
We think this is how you could land Casualty Fraud Litigated Claims Handler in Bolton
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and the role. Understand their values and how you can contribute. Practise common interview questions and think about how your experience aligns with the job description.
✨Tip Number 3
Showcase your skills during the interview! Bring examples of your past work, especially those that demonstrate your analytical abilities and attention to detail. This will help you stand out as a candidate who can handle complex claims.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace Casualty Fraud Litigated Claims Handler in Bolton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the role of Casualty Fraud Litigated Claims Handler. Highlight your experience with EL/PL claims and any relevant litigation experience. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your analytical skills can help us tackle fraudulent claims. Keep it concise but impactful!
Showcase Your Skills:In your application, don’t forget to showcase your advocacy skills and attention to detail. Mention specific examples where you've successfully managed a caseload or dealt with complex evidence. We love seeing real-life applications of your skills!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Davies
✨Know Your Claims Inside Out
Before the interview, brush up on your knowledge of employer and public liability claims. Familiarise yourself with the types of evidence typically involved, like witness statements and medical records. This will help you speak confidently about your experience and how you can manage a caseload effectively.
✨Show Off Your Analytical Skills
Since the role requires a forensic approach, be prepared to discuss specific cases where you've had to analyse complex information. Think of examples where you identified key issues or made decisions based on your analysis. This will demonstrate your ability to handle the analytical demands of the job.
✨Demonstrate Your Client Care Skills
Client care is crucial in this role, so think of instances where you've gone above and beyond for clients. Be ready to share how you’ve managed client expectations and adhered to guidelines. This shows that you understand the importance of maintaining strong client relationships.
✨Prepare for Scenario Questions
Expect scenario-based questions that test your problem-solving abilities. Practice responding to hypothetical situations related to claims management, such as handling disputes or managing tight deadlines. This will help you showcase your decision-making skills and resilience under pressure.
