At a Glance
- Tasks: Conduct technical audits and provide feedback to enhance team performance.
- Company: Join a leading firm dedicated to technical excellence in military deafness claims.
- Benefits: Enjoy 25 days holiday, health support, and a competitive pension scheme.
- Other info: Opportunities for professional growth and a supportive work environment.
- Why this job: Make a real impact by mentoring teams and improving technical skills.
- Qualifications: Experience with NIHL claims and strong communication skills required.
The predicted salary is between 40000 - 50000 £ per year.
The purpose of this role is to support the delivery of technical excellence in Legacy by undertaking technical audits and providing constructive feedback and mentoring to the file handling teams, identifying trends and training needs and supporting the technical development of our Legacy Lawyers.
The auditor will do that by undertaking audits within the unit in order to:
- Assess file handling performance against, and in line with, internal technical standards.
- Identify recommended actions for the current file handling team and deliver constructive feedback to the teams to develop their technical skills.
- Assist in bespoke file audits upon request of the unit Technical Directors and/or Business Unit Directors.
- Give feedback arising from client contractual Service Level Agreement (SLA) audits (undertaken by others).
- Identify and assess areas of financial leakage or other risks for the business.
- Identify and communicate (orally and in written report format) clear and constructive feedback and recommendations for remedial actions arising from your audit.
- Prepare timely (oral and written) reports to Technical Director/Operations Director on the audit findings of individual, teams and unit performance along with recommendations within a clear and appropriate action plan to enhance the technical ability of the team and/or remedial action required.
- Contribute to the continual development and improvement of Legacy’s technical performance levels by:
- Identifying common trends within audit findings.
- Recommending and where appropriate contributing to training and upskilling of individuals.
- Providing constructive feedback and mentoring to individuals or teams.
- Identifying quality issues and providing technical input into the incident reporting process.
Key Responsibilities
- Familiarity with client guidelines and required service level agreements.
- Ensure compliance with client SLA’s.
- Attention to detail.
- Identification of incorrect actions taken on files.
- Trend analysis.
- Writing reports.
Technical
- Reviewing documents and assessment of evidence in Military Deafness NIHL Claims.
- Identification and assessment of strategy in Military Deafness Claims.
- Identification and assessment of required investigative actions.
- Reserving of NIHL Claims – to include Ogden.
Skills, Knowledge & Expertise
- Has an understanding of NIHL Claims (experience of military deafness claims is not essential).
- Has experience of running a NIHL caseload.
- Clear and effective communicator.
- Ability to write reports.
- Ability to work under pressure and to target.
- Ability to self-organise and self-prioritise.
- Ability to maintain concentration and pay attention to detail.
- Ability to remain calm under pressure.
- Ability to remain fair and objective at all times.
- Good level of IT skills.
In order to support the delivery of technical excellence in Legacy, the ability to provide constructive feedback and engage in effective communication with sensitivity is absolutely key. Excellent soft skills are required to ensure the teams see the process as a development opportunity.
Due to the nature of this position, this role requires candidates to be a sole British National or dual national with one part being British, with no restrictions on working in the UK. Due to the national security requirements of this position, candidates must hold British Citizenship to be eligible to apply.
Job Benefits
- Davies Incentive Plan.
- 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days).
- Simply Health Care Cash Plan.
- WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing.
- Death In Service – after 1 years’ service.
- Pension Contribution based 5% Employee / 3% Employer.
- Employee Resource Groups.
- Employee Volunteering Programme.
- Cycle to Work Scheme*.
- Tech Scheme*.
- Season Ticket Loan*.
- Gym Flex*.
- Access to Online Discount Sites.
- Discounted Gourmet Society Membership.
- Discounted Tickets for Merlin Attractions nationwide.
- Discounts at local retail outlets.
- *After successfully completing probation.
NIHL Auditor – Military Deafness in Birmingham employer: Davies
As a NIHL Auditor at our company, you will be part of a dynamic team dedicated to delivering technical excellence in the field of military deafness claims. We pride ourselves on fostering a supportive work culture that prioritises employee growth through mentoring and training opportunities, alongside a comprehensive benefits package that includes generous holiday allowances, health support, and various employee resource initiatives. Located in a vibrant area, we offer unique advantages such as access to local discounts and a commitment to employee wellbeing, making us an exceptional employer for those seeking meaningful and rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land NIHL Auditor – Military Deafness in Birmingham
✨Join Compliance Communities
Get involved in compliance and risk communities — both online and offline. Look for forums, LinkedIn groups, or even local meetups where compliance pros hang out. You never know who might drop a job opportunity your way!
✨Attend Industry Conferences
Keep an eye out for compliance and risk management conferences and workshops in your area. These events are a goldmine for networking, and they often have job boards or recruiters on-site looking for new talent. Plus, it’s a chance to learn what's trending in the field.
✨Leverage Your University Career Services
If you’ve recently graduated or are still studying, head over to your university's career services. Many companies, including those in compliance, actively recruit fresh talent through these services, so make sure you tap into that resource.
✨Showcase Your Knowledge Online
Start writing articles or blog posts about compliance topics that interest you. Share them on platforms like LinkedIn to demonstrate your knowledge and passion. This not only builds your presence in the field but can also catch the attention of companies like Davies looking for candidates who are engaged and informed.
We think you need these skills to ace NIHL Auditor – Military Deafness in Birmingham
Some tips for your application 🫡
Show Your Understanding of Compliance:In the compliance-risk field, it's super important to showcase your understanding of regulations and risk management frameworks. Highlight any relevant coursework, certifications (like ICA or AML), or even projects that demonstrate your knowledge and commitment to this area. We want to see how you can navigate this complex landscape!
Quantify Your Achievements:When detailing your experience, try to quantify your achievements. For example, if you've previously worked on a project that improved compliance metrics or reduced risk exposure, give us the numbers! This data-driven approach really stands out to hiring managers in compliance-risk roles.
Tailor Your CV to Reflect Relevant Skills:Make sure your CV highlights skills that are particularly relevant to compliance, like attention to detail, analytical thinking, and report writing. Ensure these are easy to spot – consider using bullet points to break down your responsibilities and achievements for maximum impact!
Craft a Motivating Cover Letter:In your cover letter, let us know why you’re excited about the compliance-risk role at Davies. Share what motivates you about compliance, and how you believe you can contribute to our mission. This is your chance to showcase not only your skills but also your passion for this important field!
How to prepare for a job interview at Davies
✨Master the Regulations
Brush up on key compliance regulations relevant to the industry you're applying to. Familiarising yourself with specific laws and frameworks used in your field will give you an edge during technical questions. Show that you’re not just aware of them but can also apply them—think real-life scenarios!
✨Show Your Analytical Skills
Compliance roles really focus on analytical skills, so be prepared for case studies or situational questions during the interview. We've got to demonstrate how we approach risk assessments or compliance audits, possibly drawing on examples from past experiences or university projects. Bring some thoughtful case scenarios to discuss!
✨Know Your Tools
Get comfortable with commonly used compliance software and tools. Familiarity with platforms like RSA or MetricStream can really impress during your interview, as it shows you're ready to hit the ground running. If you’ve had any experience with them, make sure to highlight that!
✨Align with Company Culture
Since it's a full-time position, show your long-term commitment and interest in the company’s mission and values. Dive into how your ethics and professional philosophy align with Davies’s stance on compliance. A shared vision can really resonate with interviewers looking for fit as much as skill!
