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- Tasks: Lead a mini team and manage NIHL claims while developing technical skills.
- Company: Join Keoghs, a dynamic firm with a focus on military disease cases.
- Benefits: Enjoy 25 days holiday, health support, and various discounts after probation.
- Other info: Work in a supportive environment with excellent career progression opportunities.
- Why this job: Make a real difference in clients' lives while growing your career.
- Qualifications: Experience with NIHL cases and strong leadership skills required.
The predicted salary is between 40000 - 50000 £ per year.
The Lead File Handler will handle own caseload within the Military Disease department, specialising in NIHL claims (noise induced hearing loss claims) and potentially other disease cases. As well as assume responsibility for supervision of a mini team, this includes but is not limited to cases, bills and general guidance with the view to progress files and develop the team's technical understanding. You will be responsible for managing and progressing claims in accordance with appropriate strategies to secure desired client outcomes at appropriate levels of profitability.
Key Responsibilities
- Reviewing documents and preparing reports on own files as well as supervising team reports and files.
- Reviewing and approving bills on own files as well as team.
- Technical development of the team i.e. competency framework & strategy.
- Supporting with any strategy meetings and relaying key messages and updates.
- Responsible for creating guidance documents for the team.
- Dealing with disclosure.
- Reviewing evidence (Including records).
- Conducting investigations with Insured / obtaining witness statements.
- Instructing Experts.
- Attending conferences and trials.
- Dealing with routine correspondence.
- Court appointments.
- Liaising with and taking instructions from Insurers and Insureds.
- Ensure adherence to Court timetables.
- To ensure compliance with the SRA Standards & Regulations.
- Adhere to the Keoghs Values.
35 hours per week Monday – Friday 9am – 5pm with 1 unpaid hour for lunch. Primary location for this role is; Keoghs, Ingenuity House, Elmdon Trading Estate, Bickenhill Lane, Birmingham, B37 7HQ OR Keoghs, 2 Parklands, Lostock, Bolton BL6 4SE.
Skills, Knowledge & Expertise
- Technically proficient in dealing with NIHL disease cases.
- People person, able to supervise a mini team.
- Ability to use own initiative.
- Effective negotiator.
- Good listening and verbal communication skills.
- Ability to maintain concentration and pay attention to detail.
- Ability to self-organise and self-prioritise.
- Ability to work under pressure and to target.
- An enthusiastic and hardworking individual.
- Good level of IT skills.
Job Benefits
- 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days).
- Simply Health Care Cash Plan.
- WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing.
- Death In Service – after 1 years’ service.
- Pension Contribution based 5% Employee / 3% Employer.
- Cycle to Work Scheme*.
- Tech Scheme*.
- Season Ticket Loan*.
- Gym Flex*.
- Access to Online Discount Sites.
- Discounted Gourmet Society Membership.
- Discounted Tickets for Merlin Attractions nationwide.
- Discounts at local retail outlets.
- *after successfully completing probation.
Lead File Handler - Military Disease in Birmingham employer: Davies
Contact Detail:
Davies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead File Handler - Military Disease in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who might have insights into the Military Disease sector. A friendly chat can sometimes lead to job opportunities that aren't even advertised.
✨Tip Number 2
Prepare for interviews by brushing up on your technical knowledge about NIHL claims. We want you to be able to discuss your experience confidently and show how you can lead a team effectively.
✨Tip Number 3
Don’t forget to showcase your people skills! As a Lead File Handler, you'll be supervising a mini team, so highlight any past experiences where you've successfully managed or guided others.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Lead File Handler - Military Disease in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Lead File Handler role. Highlight your experience with NIHL claims and any supervisory roles you've had. We want to see how your skills match what we're looking for!
Showcase Your Skills: In your cover letter, emphasise your technical proficiency and people skills. Talk about how you’ve successfully managed a team or handled complex cases before. This is your chance to shine!
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where necessary to make it easy for us to read. We appreciate a well-structured application that gets straight to the heart of your qualifications.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Davies
✨Know Your NIHL Inside Out
Make sure you brush up on noise-induced hearing loss claims and any related legislation. Being able to discuss specific cases or recent developments in this area will show your technical proficiency and passion for the role.
✨Showcase Your Leadership Skills
Since you'll be supervising a mini team, prepare examples of how you've successfully led others in the past. Think about times when you’ve developed team members' skills or managed challenging situations effectively.
✨Prepare for Technical Questions
Expect questions that test your understanding of the claims process and your ability to manage caseloads. Practise articulating your thought process when reviewing documents or preparing reports, as this will demonstrate your attention to detail.
✨Demonstrate Your People Skills
As a people person, it’s crucial to convey your communication style. Be ready to discuss how you handle negotiations and maintain relationships with clients and insurers. Use examples that highlight your listening skills and ability to work under pressure.