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- Tasks: Chase invoices, resolve queries, and manage customer accounts in a dynamic office.
- Company: Join Vehicle Replacement Group, a leader in temporary hire vehicles for the insurance market.
- Benefits: Enjoy flexible working, career development, and a range of wellbeing initiatives.
- Why this job: Make a real impact in a supportive team while developing your financial skills.
- Qualifications: Experience in credit control and strong Excel skills are preferred.
- Other info: Great opportunities for career growth and a vibrant work culture.
The predicted salary is between 28800 - 43200 £ per year.
Department: Claims Management
Employment Type: Permanent - Full Time
Location: Birmingham
Vehicle Replacement Group specialise in providing temporary hire vehicles to the insurance market following a motor claim. We are looking for a Credit Controller to join the team on a full-time basis. Experience of working within a busy accounts office would be advantageous.
What will your day look like:
- Chase customers for outstanding invoices and payment
- Raise credits and invoices as required
- Resolve customer invoice queries
- Reconcile customer statements
- Account reconciliations, correctly recording and allocating payments and managing any potential contras
- Dealing with customers via phone calls and emails disputing outstanding amounts
- Process incoming and outgoing post
Knowledge and Abilities:
- Experience of working in a busy office environment
- Previous credit control experience
- Good Excel experience, VLOOKUPS and other formulas
- Sage 200 experience beneficial but not essential
- Good verbal and written communication skills
- Organised, methodical and analytical
- Good administrative skills
Benefits
- Career & Purpose
- Davies Innovation Lab
- Leadership training programme
- Funding for professional qualifications
- Thrive at Davies; learning opportunities
- The Davies Foundation
- Local charity funding
- Pennies To Heaven
- Employee Resource Groups
- Employee volunteering programme
- Pension, 5% employee and 5% employer contribution
- My Choices at Davies provides; High Street discounts and Financial wellbeing hub
- Life assurance: x4
- Refer a Friend
- Cycle to Work Scheme
- Lease car salary sacrifice
- Davies Incentive Plan
- Enhanced maternity, paternity and adoption pay
- Wellbeing centre; move, munch, money & mind focus
- Discounts with 100's of UK retailers
- EAP; 24/7 confidential helpline
- 25 days holiday, increases to 26 days after 5 years and 27 after 10 years
- Flexible working; hybrid, work from home or join a collaborative office space
- Dress for your day
- Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage
- Flexible benefits include; holiday purchase plan and an opportunity to purchase health cash plan and BUPA dental plan
Credit Controller in Birmingham employer: Davies
Contact Detail:
Davies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance and credit control sectors. You never know who might have a lead on a job or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Brush up on your Excel skills, especially VLOOKUPS, and be ready to discuss how you've handled customer queries in the past. Show them you're organised and methodical!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values. Check out our website for openings at Vehicle Replacement Group and tailor your approach to fit their culture.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm and keeps you fresh in their minds.
We think you need these skills to ace Credit Controller in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Credit Controller role. Highlight your experience in credit control and any relevant skills, like Excel and Sage 200. We want to see how you fit into our team!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role and how your previous experience aligns with what we’re looking for. Keep it friendly and professional!
Show Off Your Communication Skills: Since you'll be dealing with customers via phone and email, make sure your written application reflects your communication skills. Clear, concise, and polite language goes a long way in making a great first impression!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s super easy and ensures your application gets to us directly. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Davies
✨Know Your Numbers
As a Credit Controller, you'll be dealing with invoices and payments daily. Brush up on your Excel skills, especially VLOOKUPs and formulas, so you can confidently discuss how you've used them in previous roles. This will show that you're not just familiar with the tools but can leverage them effectively.
✨Prepare for Common Scenarios
Think about the types of customer queries you might encounter and how you would resolve them. Prepare examples from your past experience where you successfully handled disputes or reconciled accounts. This will demonstrate your problem-solving skills and ability to stay calm under pressure.
✨Show Off Your Communication Skills
Since you'll be communicating with customers via phone and email, practice articulating your thoughts clearly. Consider role-playing common scenarios with a friend or family member to refine your verbal and written communication. This will help you feel more confident during the interview.
✨Research the Company Culture
Take some time to understand the company’s values and culture, especially their focus on employee wellbeing and development. Be ready to discuss how your personal values align with theirs, and think about how you can contribute to their positive work environment.
