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- Tasks: Assist in managing claims, processing data, and supporting loss adjusters.
- Company: Davies, a people-focused company with a collaborative culture.
- Benefits: 25 days holiday, discounts at 800+ retailers, and professional development opportunities.
- Other info: Flexible working, career growth, and a focus on wellbeing.
- Why this job: Join a supportive team and make a real impact in the claims management sector.
- Qualifications: Good written English, office experience, and attention to detail required.
The predicted salary is between 25000 - 30000 £ per year.
Department: Claims Management
Employment Type: Permanent - Full Time
Location: Home United Kingdom
At Davies, people are at the heart of all we do. Our values state that we succeed together, and it is this that makes the business a great place to work! You will be valued and supported and receive excellent benefits including but not limited to:
- Reward platform – discounts for over 800 retailers
- 25 days holiday including UK bank holidays (rising with service plus option to purchase up to 5 extra days a year!)
- Development, training, and professional qualifications
We are looking to recruit an organised and self-motivated Adjuster Assistant. The successful candidate must have good time management and the ability to prioritise their workload effectively to ensure all tasks are completed within set deadlines.
What will your day look like:
- Review and register new claim notifications, attaching all relevant documentation and issuing acknowledgements where required
- Processing claims data ensuring accurate and timely data input
- Creating new claim files where required
- Review and updating monthly bordereaux and ensuring data analysis is correct
- Answer telephone calls as required and deal with general claim enquiries
- Support Loss Adjusters with tasks
- Monitoring departmental email inboxes, actioning, and distributing as required
- Home based but occasional in person office meetings
- Issuing reports and emails and other tasks to support the loss adjuster and the business plan as and when necessary to ensure company business objectives are met
- Produce claims updates to clients
- Chasing payment of claims
Knowledge and Abilities:
- A good standard of written English
- Previous experience of working in an office support role
- Familiarity with standard office packages such as Word and Excel
- Demonstrate a high level of accuracy in data input and attention to detail
- Is proactive and resilient, seeking to get things done and at the same time deal with a variety of tasks
- Provides solutions rather than problems – shows initiative
- Work to deadlines to achieve client service level agreements in a changing and demanding environment
- Able to demonstrate effective management of time and resources
- Able to identify when guidance is required from other team members on decision making
- Ability to adapt and take on new challenges when required
- Can demonstrate evidence of being an effective team member, interacting positively with colleagues, communicating effectively with a diverse group of people
- Ensure accuracy, adherence to, and compliance with varied client processes
- Able to demonstrate effective customer service skills, actively seeking and responding to feedback
Benefits:
- Career & Purpose
- Davies Innovation Lab
- Leadership training programme
- Funding for professional qualifications
- Thrive at Davies; learning opportunities
- Environmental & Social
- The Davies Foundation
- Local charity funding
- Pennies To Heaven
- Employee Resource Groups
- Employee volunteering programme
- Financial Health
- Pension, 5% employee and 5% employer contribution
- My Choices at Davies provides; High Street discounts and Financial wellbeing hub
- Life assurance: x4
- Refer a Friend
- Cycle to Work Scheme
- Lease car salary sacrifice
- Davies Incentive Plan
- Enhanced maternity, paternity and adoption pay
- Mental, Physical & Emotional Wellbeing
- Wellbeing centre; move, munch, money & mind focus
- Discounts with 100's of UK retailers
- EAP; 24/7 confidential helpline
- 25 days holiday, increases to 26 days after 5 years and 27 after 10 years
- Flexible working
- Dress for your day
- Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage
- Flexible benefits include; holiday purchase plan and an opportunity to purchase health cash plan and BUPA dental plan
Adjusters Assistant employer: Davies
Contact Detail:
Davies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Adjusters Assistant
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values and how you can contribute to their success. This will help you stand out and show that you're genuinely interested.
✨Tip Number 3
Practice your responses to common interview questions. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you articulate your experiences clearly and effectively.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can leave a lasting impression and keep you top of mind for the hiring team. Plus, it shows your enthusiasm for the position.
We think you need these skills to ace Adjusters Assistant
Some tips for your application 🫡
Show Off Your Writing Skills: Since the role requires a good standard of written English, make sure your application is clear and well-structured. Use proper grammar and spelling to showcase your attention to detail – it’s a big plus for us!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to highlight your relevant experience and skills that match the job description. We love seeing how you can fit into our team!
Be Proactive in Your Approach: Show us your initiative by providing examples of how you've tackled challenges in previous roles. We appreciate candidates who can demonstrate problem-solving skills and a proactive attitude – it’s what we’re all about!
Apply Through Our Website: Make sure to apply through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensures you’re considered for the role!
How to prepare for a job interview at Davies
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Adjusters Assistant role. Familiarise yourself with the key responsibilities like processing claims data and supporting Loss Adjusters. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Organisational Skills
Since the job requires good time management and prioritisation, be ready to discuss how you've successfully managed multiple tasks in the past. Prepare examples that highlight your ability to stay organised and meet deadlines, as this will resonate well with the interviewers.
✨Demonstrate Attention to Detail
Accuracy is crucial in this role, so be prepared to talk about how you ensure precision in your work. Bring up specific instances where your attention to detail made a difference, whether it was in data input or handling client communications.
✨Be Proactive and Solution-Oriented
Davies values initiative, so think of examples where you've taken the lead on a project or solved a problem creatively. During the interview, express your willingness to tackle challenges head-on and how you can contribute positively to the team dynamic.